Safeguard UK Reviews 

6.985
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was able to review the insurance easily. And very surprised it offered what I required at an excellent price. I almost halved my previous insurance quote with a company I had dealt with for several... Toon meer

Beoordeeld met 5 van de 5 sterren

I was able to get a quote easily on a comparison website, I was then transferred to the company to finalise the quote & arrange the payment of the policy. What attracted me to this insurance company w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The 2 delivery guys were thoughtful in putting covers over their shoes every time they came back in. They explained about the size of our bed getting up the stairs and managed it superbly. They also g... Toon meer

Beoordeeld met 2 van de 5 sterren

were wrong round made second attempt half rectified .correspondence adress wronf again not happy after spending nearly three hours trying to get house insurance. should have gone compare the market.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geld en verzekeringen

Geschreven door het bedrijf

Safeguard provides a range of insurance products to suit the needs of caravanners, motorhomers and home owners throughout the UK. Our knowledge and expertise spans insurance for motorhomes, caravans, static caravans, park homes and houses.

Safeguard UK

Geschreven door het bedrijf

We understand caravan, motorhome & home insurance

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(6.985)

2.343 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren
Logo Safeguard UK

Antwoord van Safeguard UK

Thank you for taking the time to leave us a review.

We are delighted to hear that you had a positive experience and received great support over the phone.

Please let us know if we can assist with anything else in the future.

Kind regards, Leanne @ Safeguard

Beoordeeld met 4 van de 5 sterren

It was quick and easy to sign up to…

It was quick and easy to sign up to your insurance

22 september 2026
Logo Safeguard UK

Antwoord van Safeguard UK

Thank you for taking the time to leave us a review.

We are delighted to hear that you found our sign-up process so prompt and hassle-free.

Please get in touch if our team can be of any help to you moving forward.

Kind regards, Leanne @ Safeguard

Beoordeeld met 5 van de 5 sterren

Happy customer

Happy with the service I received happy with my quote saved a good bit from my last insurance who I was with 16 years it just went up and up had a enough

1 oktober 2026
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Antwoord van Safeguard UK

Thank you for taking the time to leave us a review.

We are delighted to hear that you had such a positive experience and managed to secure a much better price compared to your previous long-standing provider.

Please feel free to get in touch if we can be of any help to you in the future.

Kind regards, Leanne @ Safeguard

Beoordeeld met 5 van de 5 sterren

My experience buying this product war…

My experience buying this product war really easy. Purchased through confused.com. a good cover at a very reasonable price.

1 oktober 2026
Logo Safeguard UK

Antwoord van Safeguard UK

Thank you for sharing your feedback with us.

We are delighted to hear that securing your protection via the comparison site was such a smooth process and that you are pleased with the balance of cost and protection.

If our team can be of any help in the future, please do not hesitate to reach out.

Kind regards, Leanne @ Safeguard

Beoordeeld met 5 van de 5 sterren

helpful staff

First time I've had to organise house insurance since being widowed. The young lady who helped me was respectful, informative and very patience. She made the whole experience bearable and was really really kind. I wish I could remember her name. Apologies

1 oktober 2026
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Antwoord van Safeguard UK

Thank you for taking the time to leave us such a thoughtful review.

We are truly sorry to hear about your loss, but we are so glad that our colleague was able to offer gentle guidance and reassure you through what must have been a very challenging task.

Please get in touch if there is anything more we can do to support you.

Kind regards, Leanne @ Safeguard

Beoordeeld met 5 van de 5 sterren

Price was good method of payment good…

Price was good method of payment good not complicated good al round

1 oktober 2026
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Antwoord van Safeguard UK

Thank you for leaving us a review.

It is great to hear that you were pleased with our competitive rates and found the payment setup so seamless from start to finish.

If you ever need any further support, please feel free to reach back out to us.

Kind regards,
Vicky @ Safeguard.

Beoordeeld met 5 van de 5 sterren

Very helpful and professional

Very helpful and professional

1 oktober 2026
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Antwoord van Safeguard UK

Thank you for taking the time to leave us your feedback.

It is lovely to hear that you found our team so supportive and efficient throughout your experience.

If there is anything else we can assist you with, please feel free to reach out.

Kind regards, Kirsty @ Safeguard

Beoordeeld met 5 van de 5 sterren

Easy to renew

12 september 2026
Logo Safeguard UK

Antwoord van Safeguard UK

Thank you for taking the time to share your feedback with us.

It is fantastic to hear that you found updating your cover with us such a straightforward process.

Should you need any further help from us, please feel free to reach out.

Kind regards, Kirsty @ Safeguard

Beoordeeld met 1 van de 5 sterren

The only reason I gThe only reason I gave a 1 star is because your phone lines were nor working. As a new customer I wanted to talk to a human being and called the correct number 3 times. The time of

The only reason I gave a 1 star is because your phone lines were nor working. As a new customer I wanted to talk to a human being and called the correct number 3 times. The time of the call was approximately 10.00 am . On the three occasions after listening to the recorded messages it say that I have contacted them during out if hours and that I should try again. I hope this is not a delibrate ploy not to put customers off taking to your human employees.

On the positive note I did buy the insurance from you, hopefully my experience with a one off glitch.

29 september 2026
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Antwoord van Safeguard UK

Thank you for taking the time to leave a review and welcome as a new customer. We're sorry to hear that you had difficulty reaching us by phone and appreciate how frustrating this must have been, especially when you wanted to speak with someone before purchasing your policy.

The experience you described is not what we aim to provide, and we're sorry for any inconvenience caused by the message advising that we were closed when you were calling during our normal opening hours.

If you would like to discuss your concerns or log a complaint, please contact us via the link below:

www.safeguarduk.co.uk/contact-us

We're pleased to hear that, despite this issue, you chose to take out your insurance with us and hope this was an isolated incident. Thank you for bringing it to our attention, and we appreciate your feedback.

Kind regards

Chelsea @ Safeguard

Beoordeeld met 5 van de 5 sterren

The web-site was easy to navigate

The web-site was easy to navigate, the product seems to be good value and the insurance cover competitive. I guess the real test would be if I had to make a claim - which I hope I don't!

1 oktober 2026
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Antwoord van Safeguard UK

Thank you for taking the time to post a review.

It is brilliant to know that finding your way around our website was straightforward, and that you are happy with the quality and cost of your policy. We certainly share your hope that you won't need to put the cover to the test, but it is great to know you have that peace of mind in place!

Please feel free to get in touch if we can ever be of help with anything else.

Kind regards, Kirsty @ Safeguard

Beoordeeld met 5 van de 5 sterren

Easy to use via Mail Online with good…

Easy to use via Mail Online with good price.

30 september 2026
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Antwoord van Safeguard UK

Thank you for leaving us a review.

It is great to hear that setting up your cover through Mail Online was straightforward and that you secured a price you were happy with.

If you ever need anything from us in the future, please feel free to reach out.

Kind regards,
Rachael @ Safeguard

Beoordeeld met 5 van de 5 sterren

a real understanding of my requirement…

a real understanding of my requirement when i spoke to telephone sales

30 september 2026
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Antwoord van Safeguard UK

Thank you for sharing your feedback with us following your recent interaction.

It is wonderful to hear that our team took the time to truly grasp what you needed during your phone call.

If there is anything else we can do for you moving forward, please feel free to get in touch.

Kind regards,
Vicky @ Safeguard

Beoordeeld met 5 van de 5 sterren

Great service from a very helpful and…

Great service from a very helpful and knowledgeable agent.

29 september 2026
Logo Safeguard UK

Antwoord van Safeguard UK

Thank you for leaving us a review.

It is fantastic to hear that our team member was so attentive and well-informed while guiding you through everything.

If there is anything else you need from us, please feel free to reach out.

Kind regards, Rachel @ Safeguard

Beoordeeld met 5 van de 5 sterren

Really helpful employee

Really helpful employee

30 september 2026
Logo Safeguard UK

Antwoord van Safeguard UK

Thank you for sharing your feedback with us.

It is wonderful to know that our colleague provided such thoughtful and effective assistance when you reached out.

Please let us know if we can help you with anything else.

Kind regards, Rachel @ Safeguard

Beoordeeld met 5 van de 5 sterren

Simple jargon free renewal quote

Simple jargon free renewal quote at a very good price.

20 september 2026
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Antwoord van Safeguard UK

Thank you for taking the time to leave us your review.

We are delighted that you found your updated premium straightforward to understand and exceptionally good value.

If you ever need any assistance from us, please do not hesitate to reach out.

Kind regards, Rachel @ Safeguard

Beoordeeld met 4 van de 5 sterren
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Antwoord van Safeguard UK

Thank you for taking the time to leave us a review.

It is brilliant to hear that you found navigating our online pages so straightforward and that the guidance provided was so easy to follow.

If you ever need any further support from us, please feel free to reach back out.

Kind regards,
Vicky @ Safeguard.

Beoordeeld met 1 van de 5 sterren

Asked for policy by post.it never…

Asked for policy by post.it never arrived, managed emails though

18 september 2026
Logo Safeguard UK

Antwoord van Safeguard UK

Thank you for taking the time to leave a review. We're sorry to hear that your policy documents did not arrive as expected.

Having checked your policy, I can see that the documents were originally issued by post on 17 September. As they appear not to have been received, I have arranged for them to be reissued for you. I understand this will have been frustrating, especially as you were able to receive emails from us.

If you would like to discuss your concerns or log a complaint, please contact us via the link below:

www.safeguarduk.co.uk/contact-us

Kind regards

Chelsea @ Safeguard

Beoordeeld met 5 van de 5 sterren

Great experience.

Really simple and easy to use website. No faffing about. Easy to understand explanations. Good prices too. Follow up checks a great idea.

29 september 2026
Logo Safeguard UK

Antwoord van Safeguard UK

Thank you for taking the time to leave us a review.

It is brilliant to hear that you found navigating our site so straightforward, clear, and competitively priced, and that you appreciated our follow-up checks.

If you ever need any support going forward, we are always here to help.

Kind regards, Kirsty @ Safeguard

Beoordeeld met 5 van de 5 sterren

quick service

quick service

23 september 2026
Logo Safeguard UK

Antwoord van Safeguard UK

Thank you for taking the time to share your feedback with us.

It is brilliant to hear that our team was able to handle everything so swiftly for you.

If there is anything else we can do to support you moving forward, please feel free to get back in touch.

Kind regards,
Vicky @ Safeguard

Beoordeeld met 5 van de 5 sterren

Good insurance package at a competitive price

Good price, website relatively easy to navigate and the various options clearly laid out.

30 september 2026
Logo Safeguard UK

Antwoord van Safeguard UK

Thank you for sharing your thoughts with us.

It is brilliant to hear that you were pleased with the value of your quote and that finding your way through our choices online was straightforward.

If there is ever anything further we can assist with, please feel free to contact us.

Kind regards,
Vicky @ Safeguard.

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