Safelincs Reviews 

6.655
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We've been in our new build for near 10 years and the alarms are needing replaced. As they are hard-wired into the mains, we didn't want to replace the whole unit, however our units are discontinued.... Toon meer

Beoordeeld met 5 van de 5 sterren

This is my second purchase from Safelinc.I have bought 2 replacement smoke alarms and can honestly say they are brilliant.No wiring needed just a quick change over from the original unit without havin... Toon meer

Beoordeeld met 5 van de 5 sterren

Looking for a replacement for my smoke alarms that had come to the end of their marked service life I found they were obsolete. Fortunately Safelincs came up with a replacement model that was easy to... Toon meer

Beoordeeld met 5 van de 5 sterren

Would highly recommend Safelincs. They had a great selection of products and ordering was very easy. My items were dispatched straight away and I received them next day. I will be ordering again very... Toon meer

Bedrijfsgegevens

  1. Brandbeveiligingsdienst
  2. Beveiligingsmaterialenwinkel

Geschreven door het bedrijf

Safelincs is the UK’s most progressive and customer focused fire safety provider offering over 6000 products and services in the UK, Ireland, Germany and France.

Fire Safety Solutions

Geschreven door het bedrijf

Exclusive Warranties
We offer 5 year warranties on all our essential fire safety products as standard.
Best Price Guarantee
We will not be beaten on price and if you find the same product cheaper on another UK website we will match it.
Certified Professionalism
We have achieved numerous professional certifications including ISO9001, BAFE and CHAS.
Free Replacement After Fire Guarantee
Should you be the victim of a fire, we will replace or repair all affected fire safety equipment you purchased from us.
Corporate Memberships
Proud to work with leading industrial bodies such as the Fire Industry Association and the British Fire Consortium.
Manufacturers' Partner Of Choice
We have developed partnerships with leading fire safety manufacturers including Sprue, FirstAlert, Fireco, Geofire, Phoenix, Nest, Orbik, Jewel, DeRaat, Evac+Chair and Britannia Fire. We operate successful dedicated online platforms for our partners. We also provide the Chief Fire Officers Association's 'Blue Watch' online sales portal.

Free Shipping On Safes, Dorgards And A Range Of Other Products

Any order containing one of the above products is shipped for free.

A range of our products, such as Dorgard fire door retainers, Agrippa fire door retainers, fire safes, security safes, Evacuation chairs, defibrillators and other equipment are shipped for free. Any order containing one of the described products is shipped entirely for free.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(6.655)

250 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

This is my second purchase from…

This is my second purchase from Safelinc.I have bought 2 replacement smoke alarms and can honestly say they are brilliant.No wiring needed just a quick change over from the original unit without having to change the base unit.The delivery was very quick and the quality of the product was fantastic.

2 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

avoid never received my order

delivery problems were all sorted and full refund all good and options to purchase again

6 juli 2026
Review zonder uitnodiging
Logo Safelincs

Antwoord van Safelincs

Good afternoon,

Thank you for taking the time to leave your review. We're very sorry that your order wasn't delivered and for the frustration this caused.

After investigating, we found that despite our team providing the courier with the correct address details, they were unfortunately unable to complete the delivery. This is not the level of service we expect from our delivery partners, and we sincerely apologise for the inconvenience.

To resolve the matter as quickly as possible, we have issued a full refund, which should appear in your account within the next few days.

If you decide to order from us again in the future, we'd be happy to arrange delivery with an alternative courier to help ensure a smoother experience.

Thank you for bringing this to our attention, and we appreciate the opportunity to put things right.

Once again, thank you for taking the time to review Safelincs, all feedback is appreciated

Kind regards,
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Easy install for discontinued alarms

We've been in our new build for near 10 years and the alarms are needing replaced. As they are hard-wired into the mains, we didn't want to replace the whole unit, however our units are discontinued. Thankfully I came across this device on Safelincs which was super easy to install into the existing bracket. It is bulkier than the previous unit, but we can live with that. Will definitely purchase again for replacing our other units

2 juli 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Unfortunately Safelincs use Evri …

Unfortunately Safelincs use Evri for delivery, so a one day delivery turned into a 1 WEEK! delivery, missing the job slot I had booked. It also turned up without advising prior to the eventual delivery slot.
Whilst this is Evri for you, Safelincs consciously choose to use this company and therefore are ultimately responsible for the standard of service customers receive. A refund was offered with no quibble but in future I will use a competitor company who don't use Evri (who always get it wrong for me).

2 juli 2026
Review zonder uitnodiging
Logo Safelincs

Antwoord van Safelincs

Good afternoon,

Thank you for taking the time to leave your review. We're sorry to hear your delivery took a week rather than arriving the next day, and we appreciate how frustrating this must have been, particularly as it caused you to miss your booked job slot.

While Evri generally provides a reliable service across most areas, we understand that experiences can vary by location, and we're sorry this wasn't the case in your area. We'd also encourage you to share your feedback directly with Evri, as this helps them investigate and improve their local service.

We make the courier used for each order clear at checkout. If a customer would prefer to discuss alternative delivery options before placing an order, we're always happy to help where possible if they get in touch with us first.

Thank you again for your feedback. We appreciate you bringing this to our attention and hope you'll consider shopping with us again in the future.

Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Would highly recommend Safelincs

Would highly recommend Safelincs. They had a great selection of products and ordering was very easy. My items were dispatched straight away and I received them next day. I will be ordering again very soon. Fantastic Service!

30 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Smoke alarm

I had problems with a smoke alarm I purchased 4 years ago it had a 10 year battery guarantee,I rang safelincs and spoke to Stephanie, no problem with a replacement, sent straight away brilliant service thanks.

7 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Looking for a replacement for my smoke…

Looking for a replacement for my smoke alarms that had come to the end of their marked service life I found they were obsolete. Fortunately Safelincs came up with a replacement model that was easy to fit without technical knowledge. They came in a few days and as promised were easy to fit. Now all three installed in linked system and doing the job thanks👍

30 juni 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Fast Delivery and Reasonable price

The ordering process and deliver time was impressive and the product was the cheapest I could find (by a couple of pounds). I would have given 5 stars if the defib pads arrived in packaging Arriving without a pouch gives the impression it might not be new.

27 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Prompt Action

I contacted Safelincs by email on 29th June. I received a response promptly with suggestions as to why my 10 year battery started to run down after 4 years. Customer services exchanged further emails 1st July and is arranging a replacement unit. Much appreciated.
Regards
Eric Millan

29 juni 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good solid box

Good solid box with plenty of space for storage. Box bigger than needed - site specified ‘large’ but actual size details weren’t stated (or couldn’t see them). Not an issue but would have been good to easily see size - and other sized boxes if available.

18 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Replacement of smoke detector under guarantee

One of the Firehawk smoke detectors with a life of 10 years in our property recently showed a low battery after 6 years of use. A quick email to Safelincs resulted in a replacement getting to me within a couple of days and everything back up and running minus the beeping! A refreshing response from efficient and friendly staff.

9 juni 2026
Review zonder uitnodiging

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