I Spoke to a lady called Wendy.....and she couldn't have been any more helpful in guiding me to the right products and making sure my order was completed successfully The fact that I was order... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have used superlec (on and off) for a number of years now.. I have always had a good experience from point of order to delivery.. I will continue to use them On Behalf of Taylor Building Soluti... Toon meer
Bedrijf heeft geantwoord
Order came on time, easy process for buying but not the same product as advertised. I was given the new version of an RCD. Stop advertising older products if you can't supply them. Other than that it... Toon meer
Bought a freezer for the shed @ the bottom of my garden. The delivery guys were happy to deliver it to the shed , so I could install it. Communication about delivery & arrival was great, I would happi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Superlec Direct is one of the UK's leading online electrical product distributors with over 35 years in the industry. Apart from our vast range of installation accessories we offer the UK's largest stock of cables, in particular all SWA cables. We also offer top quality branded electrical products such as home security systems to wiring accessories at consistently competitive prices.
Contactgegevens
1 Barton Road, Riverside Park, TS2 1RX, Middlesbrough, Verenigd Koninkrijk
- 01642266013
- sales@superlecdirect.com
- www.superlecdirect.com
4,2
Goed
14K reviews
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Wrong Product Despatched
They quote next day despatch. It took 3 days to arrive and it was the incorrect product so having to return. Very very annoying.
13 april 2026
Great price and great service
Great price and great service. A minor "picking error" meant I received the wrong item but this was resolved immediately on the phone. A really good company to do business with.
13 april 2026
Found what I was looking for
Found what I was looking for, and it was ordered and despatched promptly and efficiently.
13 april 2026
Terrible service
Ordered on a Monday for a job the following Monday. Called up the day of the job as it hadn't arrived and I was told it was out of stock (Didn't show this online) it arrived in stock Friday and was being sent out that week. No one called or emailed to tell me any of this.
Completely messed around and now waiting for refund. Nearly another week later.
Won't be using these again, you can't organise jobs with this poor service
13 april 2026
Quick delivery of the well-priced items…
Quick delivery of the well-priced items - 100% as described on website
13 april 2026
Great communication
Great communication with regards the order and once the queries were resolved the item arrived promptly. Great service.
13 april 2026
Items didn't arrive on time
Items didn't arrive on time , Had to phone three times - Postal problems .
13 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van Superlec Direct
Thanks for the five-star review!
Good service. Item delivered earlier than expected
12 april 2026
Antwoord van Superlec Direct
Thanks for the five-star review!
Arrived nearly a week after being…
Arrived nearly a week after being ordered. No reply to the email that I sent and after waiting over ten plus minutes on the phone I gave up waiting. Very disappointing service
11 april 2026
Antwoord van Superlec Direct
Thanks for the five-star review!
Order came on time
Order came on time, easy process for buying but not the same product as advertised. I was given the new version of an RCD. Stop advertising older products if you can't supply them. Other than that it would have been 5 stars
9 april 2026
Bought a freezer for the shed @ the…
Bought a freezer for the shed @ the bottom of my garden. The delivery guys were happy to deliver it to the shed , so I could install it. Communication about delivery & arrival was great, I would happily recommend the company & will use in thefuture
11 april 2026
Antwoord van Superlec Direct
Thanks for the five-star review!
Small quantity ordering availability…
Small quantity ordering availability and fast delivery
10 april 2026
Antwoord van Superlec Direct
Thanks for the five-star review!
Antwoord van Superlec Direct
We appreciate your positive feedback and are so happy that you valued our great service and on-time delivery!
Placed an order 26.03.26 for various…
Placed an order 26.03.26 for various items and Superlec called the next day to say that part of our order was on back order.
They shipped all of the other items, which we propmptly received the next day.
After chasing their customer services for over 3 weeks now to find out what is happening with the remaining items, we have had zero response from them.
We have emailed Sales today to see if that gets a response, but not holding out much hope and we will not be using them again.
Would suggest using CPC instead, as they seem to care.
26 maart 2026
Review zonder uitnodiging
Competative prices and swift delivery
Competative prices and swift delivery, excellent thak you.
11 april 2026
Antwoord van Superlec Direct
Thanks for the review!
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