Scott Findlay Reviews 

1.642
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I use Scott Finlay to service my gas boiler and gas fire because they are reliable, knowledgeable, very efficient, clean and tidy. They make sure my fire is safe, working properly and even looks good.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We knew that the work would be done well and very proficiently. We have always had a good experience with Scott Findlay. The booking experience is good and any questions promptly answered. Also like t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The boiler service was easy to arrange. The Engineer let me know on the day when they would be arriving. The service was completed and the Engineer let me know what they had done. All quietly efficien... Toon meer

Beoordeeld met 5 van de 5 sterren

My experience with Scott Findlay company has been outstanding. Communications, updates, job reminders etc, always keeping you up to date. Good to have an office with actual people you can talk and com... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verwarmingsinstallateur
  2. Boiler leverancier
  3. Gasbedrijf
  4. Gasingenieur
  5. Gasinstallatieservice
  6. Loodgieter

Geschreven door het bedrijf

Proud to have been voted Edinburgh's Best Domestic Central Heating & Plumbing Company 2023 in the Scottish Enterprise Awards, Scott Findlay is a local, family firm which is trusted by 1000's of clients to provide high quality, friendly and reliable service. We offer convenient one hour arrival slots so you can plan your day and send email and text reminders so you can keep track of your engineer. You can rely on us to look after all your gas heating and plumbing needs and we are accredited by Worcester Bosch at their highest Diamond level installer status so you know that your new boiler is being fitted by a professional and comes with market leading 12 year guarantee. If you're looking for experts in boiler repairs and servicing then we're the number one choice in the city for service and quality and all repairs are covered by a 12 month guarantee.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,9

Alle reviews

(1.642)

567 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I was very pleased with the work of the…

I was very pleased with the work of the 2 Scott Findlay plumbers who fitted safety compliant flue sections in the roofspace of my daughter's third floor tenement flat as some work on the roof was also required and this deterred a number of plumbing companies that I had contacted. They also repaired the toilet pan and replaced a radiator thermostat valve. Both Jack and Gerard were diligent but also friendly and helpful with advice on other aspects of the flat's plumbing. I have no hesitation in recommending this company.

22 mei 2026
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Antwoord van Scott Findlay

Thank you for the kind review Stewart. It’s great that we were able to help with the work when other companies were hesitant to, and Jack and Gerard will be pleased to hear your great feedback!

Beoordeeld met 5 van de 5 sterren

Well done

Happy with work completed by Ryan. Also thanks as quote reduced was quoted for 3 hours Ryan completed in 2 hours. Thanks again Ryan

8 mei 2026
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Antwoord van Scott Findlay

We're so glad you're happy with Ryan's work, and that he was able to complete it in less time than expected!

Beoordeeld met 5 van de 5 sterren

Brilliant

Really Fantastic thanks

10 juni 2026
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Antwoord van Scott Findlay

Thank you Gwen!

Beoordeeld met 5 van de 5 sterren

Timely

Timely, personable, unintruisive and professional service.

22 mei 2026
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Antwoord van Scott Findlay

Much appreciated Ruth!

Beoordeeld met 5 van de 5 sterren

As I wrote in the Google review…

As I wrote in the Google review earlier, I was again impressed by the prompt and efficient response to my request for plumbing help. The receptionist was friendly, clear and reassuring. The engineer was prompt , a very clear communicator, and really effective. Scott Findlay is my firm of choice for brilliant service.

22 mei 2026
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Antwoord van Scott Findlay

Thank you for taking the time to leave 2 wonderful reviews Pam! We really appreciate your kind words and continued trust in us.

Beoordeeld met 5 van de 5 sterren

Boiler service

Booking was very easy and on the day we were texted about arrival time. The engineer and apprentice were respectful of the property, wearing overshoes, did a thorough service and reported their results before clearing up and leaving. Had a good discussion about boiler types too

28 mei 2026
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Antwoord van Scott Findlay

Providing an easy booking experience and great service is something we take pride in so this lovely review is fantastic to hear, thank you!

Beoordeeld met 5 van de 5 sterren

Not all heroes wear capes!

The Scott Findlay team have always been great. I usually use them for boiler servicing, but when my shower broke they managed to come out the same day, which was hugely appreciated.

What should have been a fairly straightforward job turned into something a bit trickier, but the plumber was so helpful, patient and good humoured throughout. The rates were also very reasonable, especially given how quickly they were able to help.

Huge thanks to the team, I wouldn’t hesitate to recommend them.

22 mei 2026
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Antwoord van Scott Findlay

Thank you so much for your kind review Suzie! We’re so glad we were able to help quickly when your shower broke, and we're especially pleased to hear that our plumber's approach made a difference when the job turned out to be more challenging than expected.

Beoordeeld met 5 van de 5 sterren

Replacement of old boiler

Installed and serviced my previous boiler as well as installing this one. Staff friendly and helpful. Always provide a high standard of service, timekeeping and clean up after any work completed.

26 mei 2026
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Antwoord van Scott Findlay

Thanks Mary, it's been a pleasure to continue working with you and we hope you're happy with the new boiler!

Beoordeeld met 5 van de 5 sterren

These guys installed my boiler and have…

These guys installed my boiler and have carried out its Yearly maintenance ever since. I wouldn’t consider anyone else as they are absolute professionals when it comes to customers & service.
In my experience, the friendly & helpful team make booking really easy, respond promptly to any enquiries, the engineer always turns up on time and works are completed to a very good standard. Prices are reasonable & fair, what more can you ask?

26 mei 2026
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Antwoord van Scott Findlay

We really appreciate your fantastic review Mandy! We're always grateful to our loyal customers and hope to keep working with you for years to come.

Beoordeeld met 5 van de 5 sterren

Repairing the water leak in the bathroom

Jamie came on time, found the fault & finished the leak. It was a very satisfying experience from the phone call to making the appointment, from the arrival to the completion of the job. Highly recommended.

29 mei 2026
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Antwoord van Scott Findlay

Thanks Andrew, it's great to hear you had a satisfying experience all the way through from booking to the works being completed. We're glad Jamie was able to help!

Beoordeeld met 5 van de 5 sterren

Prompt

Prompt, polite and efficient.

28 mei 2026
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Antwoord van Scott Findlay

This is much appreciated, thanks!

Beoordeeld met 5 van de 5 sterren

Great service again

Great service again - prompt, reliable, courteous and excellent value.

25 mei 2026
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Antwoord van Scott Findlay

Thank you for taking the time to leave such a great review!

Beoordeeld met 5 van de 5 sterren

I was very pleased with the help I was…

I was very pleased with the help I was given by Scott Findlay re helping me get to grips with what seemed like a very sophisticated heating system, unlike anything I had encountered before, in my new flat. Good advice was given and the engineer who called was very friendly and good at explaining how everything worked. He also quickly found a valve which was ‘stuck’ and this explained how the bedroom zone radiators were permanently on.

19 mei 2026
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Antwoord van Scott Findlay

Thank you! We really appreciate your kind feedback and are pleased that we could help make settling into your new flat a little easier. If you need any further assistance in the future, please don't hesitate to get in touch.

Beoordeeld met 5 van de 5 sterren

Excellent service from Scott Findlay

Excellent service from Scott Findlay, from the office help to the plumbers, Jamie and Jack, who were courteous and efficient.

21 mei 2026
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Antwoord van Scott Findlay

We'll pass on the lovely feedback to Jamie, Jack and the office team, it's much appreciated Alison!

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