ScottishMountainGear Reviews 

Great Service from the repairs team at Scottish Mountain Gear. I would very happily use them again in future. Using the online form was very simple & the reply was very quick. The item I enquired about is a long obsolete model but the team were happy to take on the repair & modifications. The work has been carried out to a very high standard.

Excellent Service - From initial enquiry to return of goods the process was simple and seamless. My BR1 had a massive tear in the seat - the repaired item is like new. Fantastic work - well done Musto and and especially Scottish Mountain Gear.

Sent jacket off to get new zip, great service and very fast brilliant service will definitely use again thanks very much cost lot less than buying new jacket

Leather trim replacement on my Schoffel gilet. Quick and fuss-free. Has brought my garment back to life. Thank You!

Have used SMG several times, typically for tent pole repairs - every time been very happy with results, being able to source and replace sections of older poles of reasonably unusual dimensions. On last job the replaced piece was also returned to me modified such that I could reuse it as temporary fix should I encounter further problems out in the field. This sort of thoughtfulness is a sign of outstanding service.

Great communication throughout process. Repaired Musto jacket to a very high standard, thank you.

SMG undertake repairs for Musto under their guarantee scheme and have recently replaced a failed zip in a waterproof coat. The job was completed within a few weeks and one would not know that the zip is not the original. SCG have done a lovely job.

This is the second Gortex jacket that we have had alterations carried out on by the team and another great job done. We are delighted with the craftsmanship of work carried out and the cost very reasonable.
Would highly recommend.

Sent two Schoffel Gilets to Scottish Mountain Gear to get the alcantara edging replaced.
The quality of work was exceptional; on receiving the Gilets back they now look brand new.
The process does take a while however (8 weeks from posting to receiving back) so please allow for that if you choose to use the service. I suspect this popularity is a clear indication of the quality of service provided.
The company where easy to deal with and responded rapidly to my enquiries.

Excellent to deal with. Really easy process and quote system.
A great service. Skiing stuff is so expensive but takes a hammering at times. So getting it repaired at an extremely reasonable cost is brilliant

Hilleberg honoured the guarantee for my 2012 Akto, where the groundsheet had failed, despite quite limited use. They told me to send it to SMG for a new groundsheet.

Throughout the process, SMG has been really good with communications. The inner tent arrived yesterday and I was delighted to see the really high quality of the repair.

Really impressed, well done SMG!

Sent my KLIM gilet to have the zip repaired, had the gilet for 9 weeks, no contact from them, when I phoned them they were dismissive. As though I shouldn’t be asking where my item was, what a waste of time if you are in a hurry for a repair don’t send it to them, shocking customer service.

I have just received my jacket back this morning and it looks as good as new. Please pass my thanks on to your team - I am so delighted with your service and the quality of workmanship,and you kept me informed all the way. Fabulous service, thank you.

Fantastic, quick service. restored my Musto sailing trousers as good as new, and did it. in record time! Thanks

Sent my beloved ancient Schoffel up to Scottish Mountain Gear for repair as the main zipper had broken and the pocket zip was also caput. I received it back in the post today, a day after paying for the service and its perfect, as good as new! Thanks to the team at SMG, I am stoked!

Excellent job fixing my trusty Musto Jacket. Looks like new!! Their team kept me informed all the way through the repair process and very professional. Thanks again to the team.

Right from the beginning, from the first call, wonderful staff who showed they cared and reassured me that they will fix my Musto coat. Had 2 pockets that needed fixing and inner rubber cuffs, they did an exceptional job, really impressed.

Got my Musto BR1s repaired with them. Exceptional service, clear and easy to follow information provided by the team which made it a very simple and easy process for me (the customer). The repair was excellent and you wouldn't be able to tell a whole panel was replaced. It was factory quality if not better than OEM. Highly reccomend their services for kit repairs.

Very impressed with the quality of repair on my Eagle Creek backpack. It was covered under warranty and the process of dealing such Scottish Mountain Gear was very simple. Communication was quick and simple. The repair itself is perfect and the turnaround was quick.

I sent them my Klim motorbike suit for crash damage repairs (recommended to me as one of Klim’s preferred repairers).
They didn’t have any goretex materials tough/thick enough for the repairs, but they did have cordura which I asked them to use instead.
Great communication with Rona there during the whole process.
I’m happy with the patching and new waterproof zip, the standard of the work is excellent.
It’s not cheap and the process takes a few weeks, but with that in mind I don’t think you could go wrong.