poltronesofà - Aberdeen Reviews 

1.991
TrustScore 4.5 uit 5

4,6

Unit 4B Kittybrewster Retail Park, Bedford Road, AB24 3LJ Aberdeen, Aberdeenshire,, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Visted Aberdeen store and was met by Lara who was very helpful, explained in full, all the different variations and fabric choices we could get our sofa in (villa range). Also explained all payment... Toon meer

Beoordeeld met 5 van de 5 sterren

Great help from Blake today choosing a sofa bed. Took his time with us very patient helping to choose colour and material. Definitely recommend.

Beoordeeld met 5 van de 5 sterren

I had a great experience with Michael today, who was extremely helpful and patient when helping me choose the right sofa. He listened to what I was looking for, gave me great advice, and made the whol... Toon meer

Beoordeeld met 1 van de 5 sterren

Do not buy from this company. The after care if you have a problem is non existent, I am now having to go to trading standards as they seem to thing a 4/5 inch gap is acceptable between seating cushio... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel

Over poltronesofà - Aberdeen

Geschreven door het bedrijf

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Geschreven door het bedrijf


Contactgegevens

  • Unit 4B Kittybrewster Retail Park, Bedford Road, AB24 3LJ, Aberdeen, Aberdeenshire,, Verenigd Koninkrijk

  • 01224 322652

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(1.991)

18.051 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Salesman Sam

The salesman Sam that is about to retire was extremely professional and helpful.
The price range and quality of the products available is amazing.
Can’t comment on the delivery as it’s only booked for October!

26 juli 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I was pleased with how they put…

I was pleased with how they put together my furniture and when I asked them to move them into position they did so. When they came in to see layout I told them furniture was normally taken in through patio as it was awkward through front door. After they left I noticed they had damaged the post for vestibu!e door and I checked my front door and the post was also damaged. I was annoyed because I had told them about it and they didn't have the decency to tell me. I took some photographs but unfortunately can't attach them.

22 juli 2026
Logo poltronesofà - Aberdeen

Antwoord van poltronesofà - Aberdeen

Good Afternoon Loraine,

I hope you are well and thank you for your review.

I am pleased to see that you were happy with the initial service from the delivery crew and that your furniture was assembled and put in to the correct place.

I am sorry that there seems to have been some damage following the delivery.
So that we can investigate this further, please complete our online contact form on the link provided below. This allows us to obtain all relevant information so that we can fully review any concerns.

The link that you need is https://enquiries.scs.co.uk/

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Beoordeeld met 5 van de 5 sterren

Lisa

Lisa, was really helpful with finding our new sofa. Made the experience so nice and calm. She was absolutely amazing with our baby and nine year old. Can’t thank her enough.

26 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had an excellent experience

I had an excellent experience with the staff member Sam who assisted me in purchasing my furniture. He was friendly, knowledgeable, and very patient throughout the process. His professionalism and outstanding customer service made the entire shopping experience smooth and enjoyable. I truly appreciate his help.

24 juli 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Delivery guys were great even although…

Delivery guys were great even although it was a tight squeeze getting it in!
Unfortunately the join for the two parts of the sofa has been positioned incorrectly which means the sofa is not sitting correctly and there are some marks on one of the cushions. There were also missing foam pads for the feet.
I am waiting for a call back from the company and hopefully get everything resolved

24 juli 2026
Logo poltronesofà - Aberdeen

Antwoord van poltronesofà - Aberdeen

Good Morning Wendy,

Thank you very much for your time today, it was lovely speaking with you.

Again I am very sorry for the concerns that you have with your furniture and as discussed this has now been raised with the 3rd party technicians at Emmiera. They will reach out to you directly regarding the next steps.

If you have any questions in the meantime then please do not hesitate to contact us on 0191 7313300.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service!!

Staff were very friendly and helpful.
Impressed with the choice of colours, styles and material and designs of products.
Definitely recommend to others!!

15 juli 2026
Beoordeeld met 4 van de 5 sterren

The whole process was very good

The whole process was very good, from the actual assistance in the Aberdeen shop on choosing my sofa's to the actual delivery and installation in my home, the only downside was the delivery time.

15 juli 2026
Logo poltronesofà - Aberdeen

Antwoord van poltronesofà - Aberdeen

Good Afternoon George,

I hope you are well and thank you for your review.

I am pleased to see that you had a positive experience with us and were happy with the service from the team in store.

All of our furniture is made to order so this is reflected in the lead time for delivery. I am sorry if this was a little longer than you may have hoped for and hope that you are enjoying your new furniture.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

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