poltronesofà - Aberdeen Reviews 

1.991
TrustScore 4.5 uit 5

4,6

Unit 4B Kittybrewster Retail Park, Bedford Road, AB24 3LJ Aberdeen, Aberdeenshire,, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Visted Aberdeen store and was met by Lara who was very helpful, explained in full, all the different variations and fabric choices we could get our sofa in (villa range). Also explained all payment... Toon meer

Beoordeeld met 5 van de 5 sterren

Great help from Blake today choosing a sofa bed. Took his time with us very patient helping to choose colour and material. Definitely recommend.

Beoordeeld met 1 van de 5 sterren

Do not buy from this company. The after care if you have a problem is non existent, I am now having to go to trading standards as they seem to thing a 4/5 inch gap is acceptable between seating cushio... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great experience with Michael today, who was extremely helpful and patient when helping me choose the right sofa. He listened to what I was looking for, gave me great advice, and made the whol... Toon meer


Bedrijfsgegevens

  1. Meubelwinkel

Over poltronesofà - Aberdeen

Geschreven door het bedrijf

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Geschreven door het bedrijf


Contactgegevens

  • Unit 4B Kittybrewster Retail Park, Bedford Road, AB24 3LJ, Aberdeen, Aberdeenshire,, Verenigd Koninkrijk

  • 01224 322652

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(1.991)

17.986 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent service from Michael

Excellent service from Michael, his knowledge of products was immense and his patience was admirable .
Very relaxed shopping experience and at no time felt pressurised into making any decisions. Would definitely recommend visiting this store.

14 juli 2026
Beoordeeld met 5 van de 5 sterren

Overall, a good experience with Poltron.

Blake, the retail assistant was very pleasant and helpful, and did not push hard for a sale. The chair was ready within the given time, and it was delivered on the day stated. The delivery men were pleasant, and unwrapped and set the chair in position.

17 juli 2026
Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful and worked without any hassle and so quickly too. The sofas look fantastic and are a great talking point for the future visits.

17 juli 2026
Beoordeeld met 4 van de 5 sterren

Guy very pleasant very helpful

Guy very pleasant very helpful. Happy with purchase. Looking forward to recieving later on the year

14 juli 2026
Logo poltronesofà - Aberdeen

Antwoord van poltronesofà - Aberdeen

Good Afternoon,

I hope you are well and thank you for your review.

I am pleased to see that you had a positive experience with us and found the team to be helpful.

If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience from start to finish.

We when entered the showroom we where left to become aware of our environment before being approached. Gave us a chance to view surroundings and take in the lovely scent on entering as well. Blake approached us in a polite manner and then gave us space to view your products staying over in the background and if required gave us information ℹ️ n the product. Blake was very knowledgeable and a lovely person to deal with. He is a credit to your company. We took 24 hrs to make our decision and returned next day. Blake was not on duty but a lovely female member took our order. She was lovely and polite. It has been a pleasure to purchase our suite from you. First time I ve gone into a furniture shop and not pounced on the minute I'm in the door. Also no pushiness from staff. Finally a furniture store that has got it right and beautiful quality furniture. DFS could learn a lot from you. Thank you

17 juli 2026
Beoordeeld met 5 van de 5 sterren

Sales person was very informative re…

Sales person was very informative re our options without being pushy, leaving us to make up our minds about what we were looking for. We then narrowed down our requirements by sitting on the various seat ranges. once we had decided, the salesperson Michael then explained which ranges would best suit these. we were then able to make our final selection and place order.

10 juli 2026
Beoordeeld met 5 van de 5 sterren

Staff greeted us but allowed us to…

Staff greeted us but allowed us to browse at our leisure until we needed them. Assistant was extremely helpful and the purchase process was quick and easy. Gave full information on the product and insurance package. Will definitely shop there again.

7 juli 2026
Beoordeeld met 4 van de 5 sterren

Lovely sofa but wrongly configured on delivery

Got delivery of my new corner sofa yesterday and in the whole very happy with the quality and look of it apart from the way the delivery men set it up. The entertainment unit was set up next to the corner seat which cuts off the space needed to sit comfortably on. The entertainment unit should be positioned next to the recliner chair. Went into the store I ordered it from and their colleague agreed with me and asked to send a photo and email, which I have done. Excellent customer service from all staff who I encountered in the store from ordering to follow up.

8 juli 2026
Logo poltronesofà - Aberdeen

Antwoord van poltronesofà - Aberdeen

Good Afternoon Mrs Davies,

Thank you very much for speaking with me today, we really appreciate your feedback.

I am glad to hear that the store are in the process of having this resolved for you.
If you require any further help then please do not hesitate to contact us on 0191 7313300.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Beoordeeld met 5 van de 5 sterren

I had a great experience buying a sofa…

I had a great experience buying a sofa today. Sam was so helpful and knowledgeable on the product. He had a great personality and he didn't pressure us into buying. Which I feel a lot of places do! Can't wait for my sofa to arrive in time for my birthday!

7 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quality, stylish sofa bed

Friendly, knowledgeable staff.
Quality, stylish sofa bed.
Comfortable, attractive sofa easily converts to a good-size double bed with supportive mattress.

Helpful and efficient delivery.

4 juli 2026
Beoordeeld met 5 van de 5 sterren

Lisa the sales assistant was great…

Lisa the sales assistant was great friendly and very helpful, very knowledgeable with guidance on style and design and not pushy. She listened to exactly what we were looking for and we take our time two days and still lisa was friendly and patient. Finally we got it spot on and would like thank lisa and the staff for their friendly, relaxed atmosphere they create thanks guys

5 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Michael

Salesperson Michael was an absolute sweetheart to deal with. So much so that Ive come back on Sunday morning to buy a sofa. X

5 juli 2026
Review zonder uitnodiging

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