The friendly and professional staff at your store were exceptional, especially Imogen who helped us throughout our visit. Imogen made sure that my needs were all met. She made sure that I tried many d... Toon meer
Locatie
Wijzig locatieAintree Shopping Park, Topham Drive, L9 5AT Liverpool, Lancashire,, GB
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Lees wat reviewers zeggen
We wanted an extra seat to fit into our corner sofa. We were assisted by little Kate again at the Aintree branch. She was courteous, professional and as always patient. She sorted out exactly what we... Toon meer
We visited the Aintree store on the 19/8/26 welcomed and assisted by Imogen, she was very helpful and very patient, also very knowledgeable. She went above and beyond staying later than her finish ti... Toon meer
Great service and informative during ordering at Aintree store. Good communication about where preparation of sofas were up to. Delivery: sofa expected 19/8/26 between 16.55pm/5.20pm. Phone call... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over poltronesofà - Aintree
Geschreven door het bedrijf
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Geschreven door het bedrijf

Contactgegevens
Aintree Shopping Park, Topham Drive, L9 5AT, Liverpool, Lancashire,, Verenigd Koninkrijk
- 0191 731 3300
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Very happy customer
Great product and friendly efficient service. No fuss delivery and set up.
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Very happy with furniture delivery men…
Very happy with furniture delivery men very polite but on bringing the sofa into my living room took some paint off the door frame and said I just need to paint over it which in reality I should not have to do

Antwoord van poltronesofà - Aintree
Delivery lads were great
Delivery lads were great, got up 3 flights of stairs to my flat, built couch and took all the cardboard, boss lads, thanks again.
Great service!
Great service!
the guys delivering out 3 piece suite were efficient, professional and polite. very happy customer.
It came early morning helpful and…
It came early morning helpful and fantastic team polite and good service recommend them
Excellent in every way
The delivery men were excellent. Very careful and considerate in their approach. The suite we bought is well made and comfortable, with the right degree of cushioning and firmness. We are delighted.
I was dreading going into browse in…
I was dreading going into browse in sofa shops due to being approached and pressured, but when I was met by Simon at Poultron Aintree he was different, I told him I was just browsing, he understood right away and just briefly explained the colour/fabric system on the tags so that I was aware and left me to relax and wander around on my own, until I actually called him. Because of this, and feeling relaxed with no sakes pressure, I bought a sofa as soon as it caught my eye within 10 minutes. I called him to ask further questions, He was brilliant, very relaxed and no pressure. It made such a difference to my sofa shopping experience. Very pleased 👍
Staff very helpful.
It was a very smooth experience from…
It was a very smooth experience from beginning to end, we were kept up to date by phone and by the app, and the guys Mark & Rafa were friendly and very competent. Arrived on time and were quick & efficient. Thank you 5 stars!!!
The lads Delivering the couch were very…
The lads Delivering the couch were very professional and completed putting the couch together very quickly. They asked if we were happy with it all before they left.
Great service from the staff
The lady that served us was excellent
Terrific knowledge and approach to the customer
We had a great customer experience with Kate at Poltronesofa’s Aintree store.
She opened our eyes to the bespoke sofa building experience offered with extensive knowledge combined with the perfect sales tone in that she was never pushy but always informative, helping us to come to the right decision for what we wanted.
Great experience
Being able to change the order date and having a reminder call made my experience great.
Everything went very smoothly
Everything went very smoothly, could not find fault at all, kept well informed throughout. Delivery spot on, tracking van, very helpful. Furniture superb
Firstly you emailed the day prior to…
Firstly you emailed the day prior to delivery and then gave time and date , but never thought to send maybe one week prior so people can make plans to except delivery my wife lost a days pay to receive the unit which to me is really unexceptionable poor planning on your side of things

Antwoord van poltronesofà - Aintree
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