Visited stores 5 times in all whilst deciding which sofas suited our needs regarding size and fabric. Plenty of choices.
Visited Bromborough store 3 times, Chester twice.
Felt pestered at times despite saying “we will find you if we have any questions”. Chester store was especially annoying regarding this.
Finally ordered in Bromborough, Emma helpful with our questions, not pushy at all.
Hope we are pleased with our choice when it arrives.
Got a free delivery in the sale!

There was a lot of choice! I was looked after by a man named Michael who was absolutely delightful. He was friendly yet very professional and knowledgeable, he went above and beyond to meet my needs. I’d definitely recommend to others.

Emma was lovely and friendly and explained choices really clearly

Staff very helpful, pleasant and informative.

The sofa is beautiful. The massage feature is very loud and super intense, doubt we will use it. The speaker system in the sofa is great if you can connect and also listen to tv at the same time with dual BT.

All in all great quality but very gimmicky, I wouldn’t pay the extra for the perks, just not worth it.

Great experience, no pressure buying excellent salesman. Highly recommended

Very helpful and explained everything clearly

The salesperson Tom was brilliant. He didn't push or mither us and he ensured we got exactly what we wanted. Great experience thank you.

Really great experience buying our new sofas. Welcomed into the shop by the staff also it's the best smelling shop in the world 😂! Aaron was absolutely brilliant from the start very knowledgeable explained everything from picking the colour and material too helping set up the finance he made the whole experience easy and enjoyable fantastic service. Looking forward to our new sofas arriving thanks guys⭐⭐⭐⭐⭐

Lady who helped me choose was excellent, knew what she was talking about! Very helpful and kind! I love my new sofa!!!

The team, able to shop with no hard sales- just helpful informative.
Aron on our first visit then Mike on our second ( I think).

Delivery service was professional, and skilfully and politely undertaken.

Very friendly delivery guys apologised for running late. unpacked suite and set up in lounge and removed all packaging with them
So impressed how well suite was packaged and protected for transit. Nice suite especially the reclining function been impressed from day of ordering to delivery would recommend

Excellent, friendly and very helpful

Very professional and personable staff. Really knowledgeable and helpful in looking at what’s available and the type of fabrics and colours that can be mixed and matched.

Very impressed with service recueved from gentleman in shop to the deliverey drivers!! All friendly and professional. Suite also arrived early!!!! Would recommend!!

Friendly informed staff made buying the settee easy and straightforward

Received a warm welcome and although our needs were carefully listened to we were left to wander and look at the sofas in peace. Once several were investigated we were helped with our final choice with plenty of useful advice. The purchase process was straightforward and clear! Thoroughly recommended - amazing staff!

We had an excellent experience with your Bromborough store the Staff go all out to make you feel welcome lots of knowledge choice of fabrics different ways we could make it work with our room size etc the service is exceptional Aaron was always at hand to help gave us all measurements prices for different combinations ie : corner suite, chair maybe a 2 seater , all with prices depending on what we chose Emma was also a great help , with options to pay interest free how many years etc and a delivery time going forward all in all we would 100% recommend the Bromborough store

The sofa was in our living room 6 days after ordering which was fabulous. However there was a few difficulties scheduling delivery which changed from what we were told in store and then we had to go backwards and forwards with the distribution centre and store. Emma at the Bromborough store did everything she could to keep the process moving and was excellent.