poltronesofà - Bromborough Reviews 

1.780
TrustScore 4.5 uit 5

4,6

Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN Bromborough, Cheshire,, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

What i liked most about the Bromborough wirral store was that there was no hard sell and no being followed around the store. On entering the store we were approached by Aaron who gave us a quick run... Toon meer

Beoordeeld met 5 van de 5 sterren

Arrived about three weeks earlier than expected, which I hoped for. Came in sections for easier delivery into house. Delivery chaps were friendly and set up sofas with ease

Beoordeeld met 5 van de 5 sterren

Mike was excellent, super knowledgeable and went above and beyond to help us decide, without any sales pressure. We made a purchase and can't wait to receive our new sofa

Beoordeeld met 5 van de 5 sterren

The delivery drivers Steve and Martin were excellent, they brought the sofa and chair in through our quite narrow doorway. Set up both gave a demonstration of how they worked and took away all the pac... Toon meer


Bedrijfsgegevens

  1. Meubelwinkel

Over poltronesofà - Bromborough

Geschreven door het bedrijf

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Geschreven door het bedrijf


Contactgegevens

  • Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN, Bromborough, Cheshire,, Verenigd Koninkrijk

  • 0191 731 3300

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(1.780)

15.536 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

All round great experience

From buying to going through the order process and then waiting for chair to be delivered we have had great communication and the delivery staff were courteous and very tidy.

18 juli 2026
Beoordeeld met 5 van de 5 sterren

Excellent quality of service and product

From the excellent service At the Bromborough store, the delivery information and the most helpful delivery guys, this has been a super experience and the quality of my new sofas is excellent. I couldn't fault the whole experience!

14 juli 2026
Beoordeeld met 5 van de 5 sterren

Wonderful sofa

Arrived about three weeks earlier than expected, which I hoped for.
Came in sections for easier delivery into house.
Delivery chaps were friendly and set up sofas with ease

16 juli 2026
Beoordeeld met 5 van de 5 sterren

Mike was excellent

Mike was excellent, super knowledgeable and went above and beyond to help us decide, without any sales pressure. We made a purchase and can't wait to receive our new sofa

15 juli 2026
Beoordeeld met 2 van de 5 sterren

Got given time for delivery 11 15am to…

Got given time for delivery 11 15am to 11 45am came at 1 15pm rushed setting up didn't explain workings arms didn't stay up not good experience

14 juli 2026
Logo poltronesofà - Bromborough

Antwoord van poltronesofà - Bromborough

Ciao Lorraine,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to see that you feel the delivery was rushed on the day. The crew would always aim to provide a positive experience and I apologise that this was not the case for yourself.

If you have any concerns regarding the arm then you can raise this with our aftercare team, via our online contact form on the link below. This will allow us to obtain all of the relevant information and advise on the next steps.

https://enquiries.scs.co.uk/

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Beoordeeld met 2 van de 5 sterren

I received the wrong colour suite I…

I received the wrong colour suite I ordered dark grey and received a light grey I was out at the time and my partner took it in and signed for it so I decided to keep it but I'm not happy about it
E Wharton

10 juli 2026
Logo poltronesofà - Bromborough

Antwoord van poltronesofà - Bromborough

Good Morning Miss Wharton,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to read about the concerns you have regarding the colour of your furniture.

We can certainly look into this further for you and would just ask that you report this with our aftercare team, via our online contact form, on the link below.
If you use the option for Manufacturing fault as this allows us to obtain all of the relevant information so that we can review and advise on the next steps.

The link that you need is: https://enquiries.scs.co.uk/ and I have sent this to the email address on the order for you also.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Beoordeeld met 5 van de 5 sterren

What i liked most about the Bromborough…

What i liked most about the Bromborough wirral store was that there was no hard sell and no being followed around the store. On entering the store we were approached by Aaron who gave us a quick rundown of the store and the labelling on all the furniture. He then left is alone until we had chosen the suite we wanted. He was very informative and professional and above all friendly and not pushy at all. Beautiful showroom with very relaxed atmosphere and as I mentioned no hard sell. Highly recommended.

3 juli 2026
Beoordeeld met 2 van de 5 sterren

Sofa & chair delivered

Sofa & chair delivered. Sofa fine but chair has several problems with the upholstery finish.
Reported problem waiting for a response.

4 juli 2026
Logo poltronesofà - Bromborough

Antwoord van poltronesofà - Bromborough

Good Morning Anna,

I hope you are well and thank you for your review.

I am very sorry to see that you have concerns with your chair following the delivery and thank you for sending over the details of this to us.

I have located your contact form and a service has been raised so that this can be looked into further.
You will be contacted by the 3rd party technicians at Emmiera, over the next 3-5 days, regarding the next steps.
Rest assured that we will look to have this resolved for you as quickly as possible.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Beoordeeld met 5 van de 5 sterren

All round brilliant

Michael at Bromborough was outstanding. Really helpful, knowledgeable, patient and witty . He was especially kind to my elderly mum. The store was modern and smelt fabulous!! Excellent service , fab experience! What’s not to like !

7 juli 2026
Beoordeeld met 5 van de 5 sterren

The delivery drivers Steve and Martin…

The delivery drivers Steve and Martin were excellent, they brought the sofa and chair in through our quite narrow doorway. Set up both gave a demonstration of how they worked and took away all the packaging. We are extremely pleased with how comfortable the suite is.

4 juli 2026

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