poltronesofà - Cribbs Reviews 

2.334
TrustScore 4.5 uit 5

4,7

Cribbs Causeway Retail Park, Lysander Road, BS34 5UR Bristol,, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sales rep in store (johnny) was lovely and informative. Delivery came earlier than expected and delivery team (Huw and Andrew) were great, i was kept fully updated on eta and they arrived on time and... Toon meer

Beoordeeld met 5 van de 5 sterren

Walking into the showroom, you are immediately hit with the lovely air freshener, made me feel comfortable straight away. The assistance we received was second to none, I think she was called Lowry, e... Toon meer

Beoordeeld met 1 van de 5 sterren

We bought ex display sofa were told it would be dismantled and wrapped in plastic to protect during delivery. This was not the case. The sofa looked like it was dragged off the shop floor as the legs... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Delivery was fantastic, had multiple text messages with updates and a call 30mins before chair arrived, delivery drivers were very polite, chair assembled quickly, checked it over made sure everything... Toon meer


Bedrijfsgegevens

  1. Meubelwinkel

Over poltronesofà - Cribbs

Geschreven door het bedrijf

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Geschreven door het bedrijf


Contactgegevens

  • Cribbs Causeway Retail Park, Lysander Road, BS34 5UR, Bristol,, Verenigd Koninkrijk

  • 0191 731 3300

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(2.334)

17.870 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service

The delivery guys informed me of their eta ahead of the delivery, were super friendly and careful with the movement through the house. They made sure the sofas were in the places i wanted and took time to show me the controls

12 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top-Notch delivery team!

Had a fantastic experience with the SCS delivery team today! The two men who delivered my sofa were absolutely lovely, friendly, polite, and a real credit to the company. They took great care when bringing the sofa into my home, making sure not to bump or scuff any walls or doors. Everything was handled with real attention and respect, both for the furniture and my property.

They arrived on time, kept me updated, and made the whole process stress-free and easy.

Thank you again for the excellent service!

12 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

We received great service in the showroom and our item was delivered on time. Our settee was delivered by Valentin and Lulian who were friendly, professional and helpful- even on one of the hottest days of the year when carrying heavy furniture around must have been very difficult! We’re very pleased and I’d highly recommend.

10 juli 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The order was delivered in a timely…

The order was delivered in a timely manner. Despite the challenges to get the sofa upstairs through an upstairs window as it couldn't fit through the staircase, the crew did an amazing job. All done and we hope we will have happy times with our new sofa.

10 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sofa Delivery from SCS.

When the delivery men saw the size of the lift, the door to the balcony & the door from the balcony to my flat they said the sofa might be too big to deliver but they would try. They delivered it very quickly with always mm to spare & they had to take the feet off to get it through the two doors. They were very friendly & did not complain once even though it was very difficult to get the sofa through the two doors.

8 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Purchased Suite from Cribbs Bristol…

Purchased Suite from Cribbs Bristol SCS. Sales team very helpful throughout multiple visits whilst deciding which one to buy.
Delivery was excellent, real time tracking of installation team. Quick and professional, sympathetic to our requirements.
Overall very happy with our experience, I would recommend, adding, take your time deciding!

4 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delivery men amazing

Delivery men amazing, sofa fantastic was a bit worried when I read some reviews but from staff in the showroom to delivery absolutely no problems at all first class service and product

26 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Louri was brilliant

Louri was brilliant really looking after us and advising - I was just pre open heart surgery and could not take stairs - she looked after us both and nothing was too much trouble. Chairs and sofa have since arrived and they are perfect - delivery men were brilliant too.
We had been into three similar suite providing shops and this one stood out head and shoulders above - you could also tell the great relationship the staff had between them - a really happy experience. Now I have had surgery and recovering we intend to revisit and thank her in person.
We popped in today Friday 27/6 unfortunately no it in but greater by the manager Simon and we explained visit and he too was briliant

11 maart 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Store experience good/delivery so so

Store experience in Bristol Cribbs causeway was good with friendly helpful staff.
Delivery was ok but not amazing.
You pay £150 for delivery only for the team to refuse to put it into the room it was destined to go in.
They only get 10-15 mins and then need to be gone.
Noticed this morning that the delivery team have damaged a wall with the movement of the sofa, not that a little bit of DIY can’t sort but that not the point.

20 juni 2025
Review zonder uitnodiging
Logo poltronesofà - Cribbs

Antwoord van poltronesofà - Cribbs

Good Afternoon Bradley

Thank you for leaving a review, I hope you are well.

I am so sorry that when your furniture was delivered you wall was damaged an that you feel the delivery was not amazing.

I will insure this is fed back to make sure this is addressed within the team to improve moving forward and insure a situation like this does not happen again.

If you have any further queries please do not hesitate to contact us on socialmedia@scs.co.uk.

Best regards
Lucy - SCS Social Media Team

Beoordeeld met 1 van de 5 sterren

Problems started when I had to pay…

Problems started when I had to pay balance with the system wanting to change me £80 more than the invoice. Eventually fixed by store. Delivery on the agreed day was missing a 3 seat sofa. Delivery crew were not helpful and struggled to deliver what they had saying they wouldn’t be able to fit through the door. They persisted and it fitted fine. The missing sofa was delivered a day later. A week later got messages saying another delivery was due but this was a ghost delivery so just got a delivery confirmation that had a fake signature on it, probably just to close their ticket down. Whole experience was so disjointed and disorganised

24 mei 2025
Review zonder uitnodiging
Logo poltronesofà - Cribbs

Antwoord van poltronesofà - Cribbs

Good Afternoon,

Thank you for taking the time to leave a review, I hope you are well.

I am so sorry to read that you have concerns regarding your delivery process and you're experience of the delivery attempt getting the furniture into the home with struggle which managed to fit in fine. I understand this will have caused a lot of upset and frustration and any inconvenience this may have caused.

Many Thanks
ScS Social Media

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer