We had a great experience from start to finish. When we visited the showroom, we were told our order would be delivered within six weeks, and it arrived exactly as promised. The delivery team was punctual, professional, and very patient. They faced a bit of difficulty getting the furniture through the entrance, but they took their time, worked carefully, and made sure everything was in place before they left. We really appreciated their positive attitude and excellent service. Highly recommended!

Not received the sofa yet as not due. The experience in store was delightfully very good; we didn’t feel pestered or rushed. We were given time to ourselves to make sure it was exactly what we wanted.
All questions were answered and the assistant’s knowledge was very good.

Paul was amazing and anticipated our needs before we even did. He listened to our home life and suggested fabrics and couches that would fit accordingly he was incredibly kbowledgable of the products

The day arrived and the delivery men kept me updated about where they were and an approx time. They built the2 settees in no time. The leather settees are good quality.And we are pleased with them.

Delivery men were very pleasant and went above and beyond in the installation and testing of our new sofas. They took great care of the sofas and they arrived in excellent condition.

We had a brilliant time picking our new sofa. Paul was fantastic and made us feel fully in control and comfortable. No hard sales tactics or pressure. Listened to us accommodated our changes in colour.
A really great experience in all.

We went in to browse for 2 x 2 seater sofa in leather and came out with 2x 2 seater material sofa in a completely different style that suits our home better. We had no intention of buying but the service was fantastic (thanks Ant at the Kingsway store Derby) and the range was vast.

Polite friendly service from Ant, as always. Impressed with the new set up in store. Ant explained everything new in great detail and was very attentive, answered all our questions being very polite and patient. All aspects of the delivery, costs and payment options explained clearly. Very happy to have ordered our new furniture from you.

Wonderful relaxed and happy team to assist but not pressure sale.
Staff are knowledgeable and helpful.
The place is clean and well organised.
Our assistant Paul was amazing, and he soon became in tune with our needs.

Really helpful sales person. Everything explained clearly and listened to what we wanted. Hoping the rest of our experience (delivery and sofas) are as good.

Took a long time for my sofas to arrive but I had been pre warned of this. The man in the derby store was helpful and understanding didn’t feel pushed in to purchase and was given time to consider my options and sent my wish list as a email, I was very unsure in the shop still with regards to fabric and he helped me make my choice even though I was very undecided and took a lot time he didn’t lose his patience. Sofas appear great quality so far and I love them I have been trying to buy sofas for about 5 years and I finally found my perfect one! Delivery men were pleasant and helpful called to say they would be an hour and this was accurate. It’s great that the rubbish gets taken away.
Maybe consider a recycling scheme for old sofas mine are waiting to be taken by the council was wary to book a slot pre delivery just in case there was an issue. Fortunately it’s only a few days but would be easier if there was a scheme for this.

Excellent polite staff. Respectful of property. Efficient as well as good humour despite boiling hot weather.
Love the new sofa great quality.

Very knowledgeable staff and friendly

The ordering process was simple and straightforward at the store in Derby.
Delivery date was given and I was able to amend the date to suit my work shift pattern.
The delivery date was confirmed by email and text message given for tracking information.
The day before the delivery date I was given a 5 hour window slot then on the day confirmed with a more exact timescale witihin 1 hour of arrival do the crew.
The delivery crew were extremely attentive and professional.
The driver Kondwani and porter Sean were exceptional.
Sean asked to check the access to the property and they were very careful once carrying the sofas and footstool.
Would 100% recommend SCS to all my friends and family after today.
The delivery crew are a asset to SCS.
Thanks Gentleman.

Great customer service. The staff were very friendly and Aziz was a great help in helping me find the right sofa and gave great advice on how to look after and and get the most out of the sofas which I purchased. Would highly recommend to anyone looking to by quality sofas

Comfortable and size is good
Service was good

Very helpful

The salesman. We had previously bought a sofa 9mths before & he was so helpful.
The only disappointment is it takes so long for delivery.

Staff member greeted us on entry to store and gave us a complete overview of what t o expect