Our first visit to several furniture outlets resulted in a successful purchase from Poltronesofa We found exactly what we wanted at a price within our budget with the help of a friendly sales person... Toon meer
Locatie
Wijzig locatieUnit L Junction 27 Retail Park, Holden Ing Way, WF17 9AD Leeds, Yorkshire,, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Different story when you’re buying a sofa it is a good journey however when something goes wrong with the sofa, you are dealing with another separate company for the repairs & maintenance. We are tol... Toon meer
Bedrijf heeft geantwoord
Very great customer service from entering the store all the way through to the end of purchase. Every detail explained of the delivery process . Very nice staff & very helpful with no pressure interac... Toon meer
Helpful staff in store, kept well informed about the delivery. Thought I needed to remove the glass in the lounge window to get the sofa in but the amazing delivery guy sorted it which saved me money.... Toon meer
Bedrijfsgegevens
Over poltronesofà - Leeds
Geschreven door het bedrijf
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Geschreven door het bedrijf

Contactgegevens
Unit L Junction 27 Retail Park, Holden Ing Way, WF17 9AD, Leeds, Yorkshire,, Verenigd Koninkrijk
- 0191 731 3300
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Delivery was smooth
Delivery was smooth, and quick
And Installation as well
Staff were gentle
The 2 lads what moved my settee(Donovan…
The 2 lads what moved my settee(Donovan and his mate ) both did a great job ,very polite on time and no damage. Well done guys , and a massive thanks .
Liane who dealt with our purchase was…
Liane who dealt with our purchase was very professional, knew how to treat us in a manner where we felt supported not pushed. ambience in the Birstall saleroom was very good and selections shown by Liane prompted the purchase.
The delivery crew was absolutely…
The delivery crew was absolutely brilliant they went above and beyond to deliver the sofa
I was pleasantly impressed the…
I was pleasantly impressed the furniture displayed are of high quality.
It was nice to see a large number of assistance available and all very helpful and liberal with their time in explaining ing and dealing with the sale.
Helpful quick and good price everything…
Helpful quick and good price everything explained properly
Excellent service
I had a great experience purchasing my sofa. Ajmar was very knowledgeable and took the time to help me choose exactly what I needed without any pressure. He explained the different options clearly and made the whole process smooth and straightforward. Excellent customer service from start to finish. Highly recommended!
The whole experience
The sales team, well the lovely lad at the Birstall store was so knowledgeable and informative we knew exactly what we were getting. The reviews scared us a bit as there were few complaints with the after sale communication, but we did not have any issues. The sofa arrived sooner than estimated and to us that was a bonus, even though we still had to move the old ones but we were given a weeks notice before the delivery. And the delivery guys were the best. Super fast, helpful polite and cleaned afterwards. And let’s not forget the quality!!! Best ever. We got a sofa that we liked with our own choice of material and colour. Excellent
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Poor quality furniture
Ordered a sofa in January and received 6month later faulty.
reported fault and was told parts would be available in two to three weeks.
after three weeks not arrived so emailed customer services
and was told they had to clear customs.
three week late no response.
the reviews on here are completed is store when purchasing the sofa so no one knows what and the problems you will have when they arrive.
would advise looking at other review sites on people who have bought form scs and received there items .

Antwoord van poltronesofà - Leeds
I was greeted by a very helpfull sales…
I was greeted by a very helpfull sales lady, who allowed me to inspect all the other products on sale. I also visited other sofa outlets after which I returned and placed my order.
Sales people friendly knowledge of the…
Sales people friendly knowledge of the products very good. One down side overkill trying to sell the extended warranty after refusing more than once. That part spoilt it for us.

Antwoord van poltronesofà - Leeds

Antwoord van poltronesofà - Leeds
Salesman was very helpful and nothing…
Salesman was very helpful and nothing was a problem to him ,large choice of sofas in the colours and quality we wanted ,unfortunately the delivery people let the experience down as they damaged two doorways by forcing the sofa through which unfortunately we didnt notice until they had left .

Antwoord van poltronesofà - Leeds
Happy …
We received the delivery earlier than first stated which was perfect for us
Delivery men were quick efficient and nice to talk to

Antwoord van poltronesofà - Leeds
Good service
The delivery lads are polite,professional and particularly quick thanks lads
Poltronesofa lteeds
The furniture I received is brilliant very well made the guys ou delivered my furniture was really lovely and friendly nice guys .
We wasnt rushed or presured into buying…
We wasnt rushed or presured into buying the man who helped just answerd questions we had he even moved furniture for us to see what worked best we were in there for almost 3hrs taking hours e xcellent service an help
Sales rep was very helpful and steered…
Sales rep was very helpful and steered us through buying our suite to suit our needs at a very reasonable price
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







