The staff were amazing and got the best deal they could for me. Thanks so much I lovet new sofa

Mohammed was very helpful and friendly in store.

After initially feeling a little overwhelmed and bombarded by persistent approaches from members of staff, I soon realised that they were actually an exceptionally friendly and helpful team. They were all very patient with no feeling of a heavy sell. I placed my order with “MK” in the Leeds, Birstall store who was a pleasure to deal with.

Sales staff very helpful and polite ,Manger was unhelpful with our queries and disrespectful to a member of the sales team giving him a dressing down in front of us . We have been to the store 6 times to sort out a issue and hopefully this has been done as promised . Delivery team excellent with respect for our home

We had good advice choosing our new sofa. Really pleased with the communication and delivery was on the agreed date. The two guys who delivered and assembled the sofa were friendly and professional. Very happy with the quality and comfort of our sofa. Many thanks....

The lads who delivered the sofas were great and very polite
No issues at all

The store was lovely, it had the most beautiful smell which I commented on. The leather chair we ordered is very stylish. we went to the Store just outside Leeds and had the expertise of Callum. We were treated so well and considering we only spent £1000 and probably not the biggest sale that day we were very impressed with the kind service we received.

The sales person was very helpful , polite and found just what we were looking for.

Helpful, patient salesperson. Extensive and well presented displays.

Absolutely great communication from Liam & kelton two fantastic people _ absolutely friendly people will definitely recommend them

Nice people working at Leeds branch specifically the sales person Mohammed. Still not got my sofas yet. So this review is for my purchase experience

The young sales guy was very attentive and the purchase was efficient. However the delivery process was difficult and they forgot to deliver the power lead for the recliner!

From the minute we walked through the door we were taken care of.
We eventually found our dream sofa and placed an order with you. We are now very excited and waiting patiently for our settee to arrive, which we have been told it should be with us by July.

On time very efficient

Wonderful store with a variety of standard to high end sofa's. The showroom smelt exquisite I could have stopped all day. Excellent customer service from the store assistant and manager how could we not walk away without purchasing what we came for.

So far brilliant service waiting on the delivery service next Saturday but they have also been great communicating a delivery date.

Price and staff was excellent.

Friendly staff and I was well informed by the gentleman who served me

Well what can I say 100% excellent customer service, we were served by Syed at Birstall store
Syed was very polite, professional and knowledgeable he made us a coffee and explained everything
I wish we had this service every where we go
Thank you Syed you are a credit to your store and can’t wait for our sofas to arrive

Good customer service friendly staff always willing to help and advice