Great communication on day of delivery, the guys were great and were very helpful. Respected my property when delivering.

Excellent - all staff, delivery service and information on delivery etc

Constantly updated of delivery time. Very friendly and polite staff, arrived at the time that was told. Assembled sofa and tested before leaving,
Very happy with service.

What a lovely lady that looked after us. Really took her time explaining everything and was very helpful. Thank you.

The drivers kept updating me re time delving, they cleaned up everything behind then left no rubbish. put the chairs where i wanted them. Very polit
Chairs are comfortable to relax in.

Very pleasant sales associate, helped us without being pushy
Lovely selection of furniture

The lady that served us was really helpful, informative and professional. She explained everything in great detail and made us feel very comfortable with our decision to buy a suite from Poltonsofa.

The salesman Ray was very informative, he had a good knowledge of the products he was selling and a pleasant personal manner.

I absolutely love my two-seater reclining sofa! When I visited their Llanelli shop, the staff were friendly and cheerful. Selecting the fabric myself meant it took a while to be ready, but it was worth the wait. The delivery was smooth, and the team was highly professional. Assembly was quick. I strongly recommend it!

Polite, knowledgeable. No rush

Your sales representative was very informative on the question we where asking on specific items they were not pushing a sale on us and left us alone to make our decision,we did not make a final decision that day but returned a few weeks later Your sales representative remember us and on the second visit we made our purchase very simple and straightforward and everything explained from start to finish very very satisfied

They were very polite helpful and even put my lamp by the side of my sofa after ward They were also very careful.
Thank you

Well informed staff and very helpful

I went in to have a look as you do, next day went back, I actually bought the sofa😁
We had a lovely polite gentleman who helped us, he wasn’t pushy which is a bonus! Thank you!
Can’t wait for our sofa to be delivered 🤭

Not rushed or followed around and sat on lots of sofas and tried them out. Everything explained clearly when we came into the store and about the colours available, what all the information on the tags meant. Explained what fabrics were best for dogs and to ask if we wanted to see any fabric colours in daylight mode. Not pressurised by Salesperson at all and he was very informative and answered all our questions clearly when we asked him for help.

Excellent customer service. Polite friendly and helpful

The sales lady was very helpful, informative and gave us time and space to decide what furniture was best for us.

Knowledgeable staff member, friendly but not pushy. She was able to suggest different fabric options to suit my current room furniture.

Hello SCS
Just to let you know that the the single chair rear cover which folds down to the velcro does not fit
Please advise thank you!