As we entered the shop we met a lovely lady who was very helpful as I didn't know what sort of furniture I wanted. Her knowledge was amazing and I decided to buy a corner sofa. I would recommend this... Toon meer
Locatie
Wijzig locatieUnit 6 Pemberton Retail Park, 0, SA14 9UZ Llanelli, Carmarthenshire,, GB
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Lees wat reviewers zeggen
Not rushed or followed around and sat on lots of sofas and tried them out. Everything explained clearly when we came into the store and about the colours available, what all the information on the ta... Toon meer
The 2gentlemen did the job -not very pleasant and engaging in personality.i pointed out marks on leg of sofa-one took a photo and said he’d document it and he’d forward it to pelotron store-prior to s... Toon meer
Bedrijf heeft geantwoord
We were kept informed through out the delivery process. The guys who delivered call us 30 minutes before delivery.. They got the furniture in our bungalow and soon fixed it all together.... Toon meer
Bedrijfsgegevens
Over poltronesofà - Llanelli
Geschreven door het bedrijf
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Geschreven door het bedrijf
Contactgegevens
Unit 6 Pemberton Retail Park, 0, SA14 9UZ, Llanelli, Carmarthenshire,, Verenigd Koninkrijk
- 01554 784050
4,6
Uitstekend
925 reviews
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Great communication on day of delivery
Great communication on day of delivery, the guys were great and were very helpful. Respected my property when delivering.
3 juli 2026
Excellent service by staff
23 juni 2026
Excellent service
Constantly updated of delivery time. Very friendly and polite staff, arrived at the time that was told. Assembled sofa and tested before leaving,
Very happy with service.
23 juni 2026
What a lovely lady that looked after…
What a lovely lady that looked after us. Really took her time explaining everything and was very helpful. Thank you.
23 juni 2026
The drivers kept updating me re time…
The drivers kept updating me re time delving, they cleaned up everything behind then left no rubbish. put the chairs where i wanted them. Very polit
Chairs are comfortable to relax in.
19 juni 2026
Very pleasant sales associate
Very pleasant sales associate, helped us without being pushy
Lovely selection of furniture
16 juni 2026
Great service
The lady that served us was really helpful, informative and professional. She explained everything in great detail and made us feel very comfortable with our decision to buy a suite from Poltonsofa.
16 juni 2026
The salesman Ray was very informative
The salesman Ray was very informative, he had a good knowledge of the products he was selling and a pleasant personal manner.
9 juni 2026
I really love my two-seater reclining…
I absolutely love my two-seater reclining sofa! When I visited their Llanelli shop, the staff were friendly and cheerful. Selecting the fabric myself meant it took a while to be ready, but it was worth the wait. The delivery was smooth, and the team was highly professional. Assembly was quick. I strongly recommend it!
7 juni 2026
They were very polite helpful and even…
They were very polite helpful and even put my lamp by the side of my sofa after ward They were also very careful.
Thank you
3 juni 2026
Not pushy, extremely helpful,
I went in to have a look as you do, next day went back, I actually bought the sofa😁
We had a lovely polite gentleman who helped us, he wasn’t pushy which is a bonus! Thank you!
Can’t wait for our sofa to be delivered 🤭
27 mei 2026
Excellent overall experience
Not rushed or followed around and sat on lots of sofas and tried them out. Everything explained clearly when we came into the store and about the colours available, what all the information on the tags meant. Explained what fabrics were best for dogs and to ask if we wanted to see any fabric colours in daylight mode. Not pressurised by Salesperson at all and he was very informative and answered all our questions clearly when we asked him for help.
22 mei 2026
The sales lady was very helpful
The sales lady was very helpful, informative and gave us time and space to decide what furniture was best for us.
20 april 2026
Knowledgeable staff member
Knowledgeable staff member, friendly but not pushy. She was able to suggest different fabric options to suit my current room furniture.
14 mei 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Hello SCS
Hello SCS
Just to let you know that the the single chair rear cover which folds down to the velcro does not fit
Please advise thank you!
16 mei 2026
Antwoord van poltronesofà - Llanelli
Cia Mr Stanton,
I hope you are well and thank you for your review.
I am very sorry to see that you have concerns with your chair.
So that we can assist with this please complete our online contact form on the link provided below. This will allow us to obtain all relevant information required to fully review the issue.
The link is: https://enquiries.scs.co.uk/
I have also sent you an email with the link attached.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Quality furniture
Quality furniture, helpful professional staff and a store on my doorstep! Informed when furniture would arrive, which it did on time. Thank you
12 mei 2026
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