Steve the salesman in silver link was very patient in explaining the different sofas.no pressure to buy. It took me 3 visits to be sure. i loved the choice of styles and colours of fabric

Very knowledgeable staff member very helpful,
Only one issue she never mentioned the delivery charge which is £129.00 which I consider excessive

Robert & Stevie were both very friendly, gave us plenty of time to browse without feeling overwhelmed.
Took time to offer suggestions of alternatives as we described our requirements.
No hard sell allowing us to comfortably leave and return with more questions and measurements.
Both interacted with our son (ASD/ADHD) without judgment or dismissal.
Thank you

From meeting the staff in the Silverlink Store, to the regular communication via email and then the smooth delivery process, everything went very smoothly.

Absolutely excellent service and merchandise.
Bought my retirement sofa

Excellent fitter’s brilliant service in shop excellent

Gave uss plenty off his time offered different suits to sit on and advised uss we made our choice

Arrived earlier then we thought but fine took care on assembly walked the route first and planed has to get easy in to the house made no mess was polite and prefesseional was a good team

Beautiful sofas and friendly staff I was a pleasure to shop at Silverlink store

The staff were absolutely outstanding, helpful, and very polite the store was filled with a breath of fresh air

We were greeted by Paul at the northshields store. He made us feel very welcome an fully explained everything to us.after we chose the items we wanted he took us through all the details an made sure we were happy .we can highly recommend this store to others .thank you.

Good friendly staff and service

Two men were professional set my sofa up and it's gorgeous

The lady that dealt with my purchase was very knowledgeable and respectful full plus she wasn’t hassling anybody to make a decision which was a real plus.

Delivery service was amazing very helpful and polite.Can’t fault the staff.Overall happy!,

Lovely helpful staff once you were in the store, didn’t like the fact the minute you walked in the door someone came and asked if you wanted any help. I would have preferred to look around and ask for help when I needed it . Would definitely recommend this store to all my friends.

This is a reply to Poltronedofa reply to me . My ref no:- S0083-10000332312. 2seater power rec/ console. Calisese .
This has been going on for far to long. My next review complaint will be to the Trading Standards , then the national news papers. Your staff at the store are lovely and very professional, I can't say the same about the standard of you workmanship. The repair was not upto standard and the report from Emmiera was Upholstery Manufacturing Fault.

The timing for the delivery was spot on and the two lads were great very friendly and helpful fitted the chairs up and tested them out and removed the rubbish with them two nice lads.

When i went into the shower room at the Silverlink, the staff were so helpful with the design , the colour and the price of my Sofa.
I was originally told it wouldn't be ready till mid August but was pleasantly surprised when I received an email saying that it was coming a month early.
Day of delivery, two young lads absolutely brilliant. Text message with time of delivery, bang on time, respectful of property, set it up and disposed of all the packaging.
Great value, excellent quality, professional service. Thank you.

Friendly Italian greeting from a female member of staff as we entered the store and given the basic information about the products on offer and were left to browse and sample the recliners available. When we decided what we wanted Stevie was immediately available to place our order.
We appreciated the time to browse at our leisure without any pressure from the staff but knew they were available for help if we needed it.