Poltronesofa - Oldham Reviews 1.888

TrustScore 4.5 uit 5

4,6

13 Centre Retail Park, Broadway, OL2 5HX Oldham, Lancashire,, GB


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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

We put our review up on Tuesday after we got our sofa and chair but we think it may of been a bit quick as we had 2 marks on the chair as we had said that the driver took pics and reported it told us... Toon meer

Beoordeeld met 5 van de 5 sterren

Nice friendly environment with a large choice.The salesman was extremely helpful and patient;he established my needs and budget and I made my selection.The finance paperwork was simple and explained t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We received a text the week before delivery to let us know what day the furniture was due. We had an email on the day with an half hour time slot for delivery and a link to track it. The delivery was... Toon meer

Beoordeeld met 5 van de 5 sterren

The sales person who we dealt with on both occasions were very friendly very professional made us feel comfortable and let us decide in our own time which piece of furniture we wanted not being asked... Toon meer


Bedrijfsgegevens

  1. Meubelwinkel

Over Poltronesofa - Oldham

Geschreven door het bedrijf

Poltronesofa

Visit Poltronesofa

Poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.

Geschreven door het bedrijf


Contactgegevens

  • 13 Centre Retail Park, Broadway, OL2 5HX, Oldham, Lancashire,, Verenigd Koninkrijk

  • 0161 925 3700

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Great company the staff very helpful

Great company the staff very helpful, and the delivery guys were fantastic they couldn't do enough for you, very professional and friendly all the travelling and carrying the sofas up and down the lifts in the sweltering temperatures got the thumbs up from me 👍

27 juni 2026
Beoordeeld met 1 van de 5 sterren

We put our review up on Tuesday after…

We put our review up on Tuesday after we got our sofa and chair but we think it may of been a bit quick as we had 2 marks on the chair as we had said that the driver took pics and reported it told us we would be
Contacted by customer services to resolve the marks on the chair within 48 hours and it’s now5 days and heard nothing ??????

22 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We received a text the week before…

We received a text the week before delivery to let us know what day the furniture was due. We had an email on the day with an half hour time slot for delivery and a link to track it. The delivery was spot on time and the delivery guys, Mark and Glynn, were brilliant. They fitted everything together and took all the packaging away with them. We were really pleased with the service.

25 juni 2026
Beoordeeld met 5 van de 5 sterren

Nice sales experience

Nice friendly environment with a large choice.The salesman was extremely helpful and patient;he established my needs and budget and I made my selection.The finance paperwork was simple and explained to me very well.Delivery was promised and the settee arrived as promised and the drivers rang to confirm.The two men were very friendly and efficient.Happy with every aspect of the sale The only regret is that I've forgotten the name of the salesman as he deserves a shout out.He was an Asian young man and could not have been more helpful.

16 maart 2026
Logo Poltronesofa - Oldham

Antwoord van Poltronesofa - Oldham

Ciao Mr Deakin,

I hope you are well.

Thank you for taking the time to leave us your review and for the great feedback following your visit to store.
Your salesman was Abdul and its great to see all of the positive comments you have made for him, I will certainly pass this on to the store.

If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly and helpful staff

Friendly and helpful staff, giving us room to look around and try alll the sofas. Clear explanation and instruction of how to choose my ideal sofa. Lovely service

4 juni 2026
Beoordeeld met 5 van de 5 sterren

great delivery

great delivery. service & crew was kept informed when it was coming .the whole experience from buying the sofa to having it delivered was a pleasant experience. the sofa itself is beautiful very good quality I would recomend

14 juni 2026
Beoordeeld met 5 van de 5 sterren

The staff were very helpful

The staff were very friendly and helpful, without being too pushy.
James,the manager and Abdul were very professional with a good knowledge of their products.Their more relaxed approach( which I would prefer rather than someone following me around) enabled me to look around and try out the furniture at my own pace, which took some time and a second visit ,as there are
so many styles and fabrics to chose from
My only grievance is, if I order a style, and I want it in the same type of fabric, just a different shade,there is and additional charge of £50. If I was chosing a leather covering, or a more expensive fabric, then I would expect to pay more.I really don't understand why, when the suite is being made anyway, why it has to cost £50 extra, because it isn't the colour,but same fabric type as on display in the showroom.

10 juni 2026
Beoordeeld met 5 van de 5 sterren

Bev at the elk mill wonderful.

Bev at the elk mill , Oldham store , was amazing!
I love how she is friendly rather than hard sell.
She spent time with me on two visits to make sure I got the perfect sofas.
She is an asset to SCS.
I can't wait for August now for delivery!

22 mei 2026
Beoordeeld met 3 van de 5 sterren

Delivery experience

Sales staff were friendly and helpful and we are very happy with the furniture, however the delivery was a joke really, two days before it was due we received texts and emails saying it would be delivered a day earlier than stated previously and given a half hour slot late afternoon but they never turned up, no contact, no explanation, got in touch with store the next day they couldn't give a reason but said it was due that morning, that never happened either, got delivery a week later, lots of fun though sat on the floor for a week when you're in your seventies.

28 mei 2026
Logo Poltronesofa - Oldham

Antwoord van Poltronesofa - Oldham

Ciao Steve,

I hope you are well and thank you for taking the time to leave us your review.

I am so sorry to read about your delivery experience and that this did not go ahead on the original date as planned. I can completely understand any frustration and apologise sincerely for the inconvenience that this must have caused.

I will certainly pass on your feedback to our Distribution Centre as this helps us to improve our customer experience moving forward.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Beoordeeld met 4 van de 5 sterren

Staff very helpful and very pleased…

Staff very helpful and very pleased with the price

29 mei 2026
Logo Poltronesofa - Oldham

Antwoord van Poltronesofa - Oldham

Good Afternoon,

Thank you for your review and for taking the time to speak with me today.

We’re pleased that you had a positive experience with us on your recent visit to store.
If you do think of anything that we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

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