Staff very helpfull

Delivery was exactly when they said everything was perfect

Amazing service from Michelle at Poltronesofa. Some beautiful sofas to choose from inside the store.

The two delivery personnel were very good. Polite, courteous and very efficient

Good service in the shop, answered all our questions. Not pushy. Kept informed about the delivery and the guys were prompt and efficient. Many thanks.

Excellent service from the start to the finish delivery team really impressed staff in store amazing

Service and price were great. Long delivery dates. However, product delivered and several queries with the quality. The company may be italian owned but the product was manufactured locally.

We were greeted by rob who was very friendly and informative we wanted a 3 seater sofa bed with matching 3 seater sofa and were very impressed by the depth of the mattress which exceeded any of the other sofa beds we had viewed looking forward to delivery

The team that delivered the goods were very pleasant and polite. A first class delivery

Lee was very helpful and friendly

The quality of the sofas was excellent. We really liked the way they came carefully wrapped & enclosed in cardboard boxes to ensure they weren’t damaged in transit! The delivery men were extremely careful & expert & gave excellent advice regarding caring for our sofas. Perhaps most importantly they were extremely polite!

Great service very helpful staff pleased i called in

The salesman who tended to us was polite and extremely helpful,explained about recliner furniture as thatis what we wanted, didn't push let us browse at leisure, when we chose what we liked he showed us the different colour and styles, he also showed us runners to move furniture easier, and at 74 and 75 thats a great help, I couldnt fault the whole experienc at all, well done Paltron

From walking in the shop door and getting bowled over by that amazing aroma that was being vented in, we were met by Martin who instantly put us at ease and never put the overt ‘sales pitch’ and outshines on us. Left us to wander the store and experience all the sofas we liked and came back at just the right time to offer some advice or ask a question. Top sales person and we couldn’t be happier with our new sofa on order that was picked by us with the helpful taste and eye of Martin.

I found the staff in store to be friendly, polite and helpful.
I would have liked an interest free option. I would have bought more furniture.

The member of staff who helped us choose our new sofa, was very helpful and knowledgeable

Furniture arrived. It was unpacked and assembled and all the packaging taken away. It looks great.

Martin at Stockton on tees was so patient in helping us pick the right sofa for us, making sure it would fit in the space we have and the correct colour. He couldn’t have been more helpful. The two men that delivered the sofa were also friendly and carefully delivered the sofa, taking the time to decide which way would be best to bring the sofa in. The finished product looks lovely and is very comfy!

Great service from Chris at the Stockton Portrack store, will highly recommend to friends and family