Having previously been to the store I was greeted by a lovely lady called Sue and she helped me a lot , so having made up my mind I said I would return with my partner and did so . We again was met by... Toon meer
Bedrijf heeft geantwoord
Westgate Retail & Leisure Park, Ings Road, WF2 9SD Wakefield, Yorkshire,, GB
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Having previously been to the store I was greeted by a lovely lady called Sue and she helped me a lot , so having made up my mind I said I would return with my partner and did so . We again was met by... Toon meer
Bedrijf heeft geantwoord
First and foremost, I wanted to say a massive thank you to Nahida from the Wakefield store. She is so professional and knowledgeable, but also has an amazing sense of what the customer needs. She offe... Toon meer
The Wakefield store is well set out.The staff left us alone to browse and only offered help when we were particularly interested in one sofa style.We didn't feel pressured into making a choice and Tra... Toon meer
The lady that served us was informative and helpful in purchasing our recliner. All options were discussed with us regards making payment plans etc. Happy not to be pressured into buying any items th... Toon meer
Geschreven door het bedrijf
Geschreven door het bedrijf

Westgate Retail & Leisure Park, Ings Road, WF2 9SD, Wakefield, Yorkshire,, Verenigd Koninkrijk
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I gave a 5 stars because all process from buying to being delivered was smooth and easier than I expected.
They updated me on delivery time, on 5 minutes delay and I was able to tracked the delivery van.
Delivery crew work extremely hard and very professional 👏
Our sofa is very comfy and made up to a high standard.
We are very happy with our purchase 😊
Got a leather settee due to movi g we left it in the box when we opened it it's damaged the store we got it from who initially said we could contact them if any issues told us no get in contact with customer service after 2days of 45 mins on calls and emails still in li.bo seems they take your money and disappear

Antwoord van poltronesofà - Wakefield
After 4 laps ng months finally got delivery of our new sofa. Delivery men were great and efficient team in shop were good. Length of time to get delivery was rubbish.
Great sales person; very patient and informative. Took the time to show us all the things we asked for. Delivery team were great; really efficient and helpful.
Would highly recommend SCS to anyone based on our experience.
Very satisfied with the delivery the men were very well mannered in my home all round good experience
Delivery team were fine but gliders for furniture had not been loaded and were therefore not delivered

Antwoord van poltronesofà - Wakefield
Excellent service, shak was very friendly, polite and helpful, nothing seemed to be a problem for him, he found us different ways of mixing and matching to make sure we were 100% happy with our choice and since I have a bad back I'm not a straight forward customer. The place also smelt lovely. The whole experience was really enjoyable.
The lady was very helpful and knowledgeable and remembered me from last year. Good quality of furniture would recommend.
Very chatty new what he was on about spent a pleasant hour talking about the leather and quality thank you.
The customer service was excellent as I was directed delicately to pick the perfect sofa to suit my needs. I would definitely recommend people go to check out their furniture
The two delivery men were very polite and put me at ease from start to the end. Unpacked and placed where I wanted and I was very happy.
Great service listened to what we needed and guided us to sofas to suit.
Loved that we could choose colour and fabric weren't limited .
Nahida was very helpful and also gave us space to explore independently
I was kept up to date on delivery time. The 2 lads that delivered were polite and courteous and very professional. They were careful when entering the property to get the furniture indoors and set up in a timely manner. I couldn't praise them more. Over the moon with my new furniture. Great service from ordering to delivery.
Service when purchasing our sofas was absolutely amazing
Lady called Nahida was very patient and extremely helpful throughout the whole time.
Very friendly indeed
Even at the end she gave me a hug not even knowing who I was.
Manager at the end was also very nice and very kind to myself and my husband.
We have now received our sofas on 20/3/25 & are very happy..but they have made a mistake by adding black legs to all the sofas as we requested silver
The men who were dropping them off said they would have a work with ScS & get them amended with a few days.
Still no outcome as yet.
The delivery drivers were very friendly, helpful, courteous, efficient and on time according to the email received on the morning of delivery.
The tracking link was helpful with regards to the vehicles whereabouts and our home however the time on the link was 2.5 hours out. I would suggest removing this aspect as could mean people expecting delivery may not be in.
Lovely customer service. Makes such a nice change for the staff to be polite and knowledgeable. Very helpful.
Called in Wednesday and greeted by Manny. Very friendly and he was very helpful trying to meet our requirements. Promised we'd be back following day once we'd done some measurements which we did.
Took us nearly two hours working out the best permutations for a good sofa bed and a recliner settee. Got there in the end due to Mannys good advice and now just awaiting delivery.
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