poltronesofà - Worthing Reviews 

317
TrustScore 4.5 uit 5

4,5

Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA Worthing, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From start to finish - apart from the antisipation of the wait - everyone has been great. Callum in store was patient and helpfull. The delivery guys, although under pressure were so professional and... Toon meer

Beoordeeld met 5 van de 5 sterren

Had a very enjoyable experience was told the night before of our expected delivery time and again on the following morning. The 2 delivery men were very respectful of our home and swiftly had our... Toon meer

Beoordeeld met 5 van de 5 sterren

Received our villa sofa which is lovely but we had ordered two power chair ends or so we thought as the order shows recliner cups which shows that our intent was to have recliners however seems there... Toon meer

Beoordeeld met 5 van de 5 sterren

From start to finish, everything in our experience went smoothly. On visiting the branch we were given both the freedom to browse and great support when needed. We ordered our sofa, were given an esti... Toon meer


Bedrijfsgegevens

  1. Meubelwinkel

Over poltronesofà - Worthing

Geschreven door het bedrijf

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Geschreven door het bedrijf


Contactgegevens

  • Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA, Worthing, Verenigd Koninkrijk

  • +441917313300

4,5

Uitstekend

TrustScore 4.5 uit 5

317 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(317)

17.608 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Very helpful staff at the store…

Very helpful staff at the store explaining the whole process well.
Given a delivery date and driver kept us updated on delivery time.
Delivery team very professional and respectful and had the sofa installed very quickly.
Well done all round.

5 juni 2026
Logo poltronesofà - Worthing

Antwoord van poltronesofà - Worthing

Good Morning,

I hope you are well and thank you for your review.

I am pleased to see that you had a positive experience both on your visit to store and with the delivery crew. This is exactly what we would want for our customers.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing Team

Amazing Team! The sofas were incredible designs and material, the touches they are are lovely!

Paul from Worthing was fantastic! He helped us decide and chose the one we wanted! We then got referred on our finance due to completing on a house, we then came back 2 weeks later and Paul was there to help us agin! Determined to get us this sofa ordered! And successfully we managed to get our sofa ordered

29 mei 2026
Beoordeeld met 5 van de 5 sterren

A great experience all round

A great experience all round, from the helpful sales rep in store to the friendly delivery guys who took the time to explain how to take the sofa apart if needed. The sofa itself is excellent quality and well worth the wait, I highly recommend SCS.

30 mei 2026
Beoordeeld met 4 van de 5 sterren

Shop staff helpful at point of sale

Shop staff helpful at point of sale. Delivery crew very good. Furniture good. A couple of issues need sorting out.

22 mei 2026
Logo poltronesofà - Worthing

Antwoord van poltronesofà - Worthing

Ciao Mike,

I hope you are well and thank you for your 4* review.

I am pleased to see that you found the sales team to be helpful and had a positive service from our delivery crew.

I have tried to call you today regarding the issues that you need to have resolved, there was no answer however I have left you a voicemail.
Please feel free to contact our aftercare team on 0191 7313300 or email us at socialmedia@poltronesofa.co.uk and we can certainly take a look.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Beoordeeld met 5 van de 5 sterren

Nice quality sofa

Nice sofa, good quality at a reasonable price. It was delivered on time and the delivery people were professional and efficient - I'd recommend.

16 mei 2026
Beoordeeld met 5 van de 5 sterren

We ordered our sofas in January and…

We ordered our sofas in January and were given excellent service and an expected delivery week. The sofas were delivered in that time line and the two guys who delivered and set up the sofas were extremely efficient and friendly. Overall, delighted with the service from start to finish.

10 mei 2026
Beoordeeld met 3 van de 5 sterren

Staff and delivery were excellent

Staff and delivery were excellent. Recliner and sofas are exactly what we ordered, but , lower base cushions on the front faces are creased / misaligned not flat like all the display examples. So am disappointed as it arrived yesterday. To be fair the after sales/ Aftercare team ( Lesley) was very helpful and apologetic regarding this issue and passed the case to Amera group for further review. We look forward to the issue being resolved asap.

12 mei 2026
Logo poltronesofà - Worthing

Antwoord van poltronesofà - Worthing

Good Morning,

I hope you are well.

Thank you for taking the time to leave us your review and for the feedback following your order and delivery.

First of all I am very sorry for the concerns raised with your furniture and will aim to have this resolved for you as quickly as possible.
An appointment has been booked with Emmiera for 08/06/26 where a technician will attend to take a look over you sofa.
Once this has been actioned, and we have received the report, we can then discuss the next steps with you.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

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