After receiving the wrong package I sent images to prove this and was told I had to return at my cost !!! Was not my mistake , scamming company that won’t give good customer service . Avoid avoid avo... Toon meer
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Lees wat reviewers zeggen
I ordered an initial 1-ton sky hook to assess its dimensions and verify that it would fit over the shank I was connecting it to. Once I had confirmed that it fitted correctly, I ordered a second o... Toon meer
Bedrijf heeft geantwoord
Ordered caravan window capping through Amazon, unfortunately the wrong size was sent. I contacted them and they very quickly resolved the problem and told me I could keep the item wrongly sent. Shame... Toon meer
Bedrijf heeft geantwoord
Fantastic customer service, went above and beyond my expectations. Through no fault of SecureFix we had an issue with a Canal Lock key, the head with the tapered holes had been welded onto the handle... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We Are Suppliers Of High Quality, Fair Price Goods, Providing Caravan Siting Equipment, Agricultural And Forestry Hardware, Marine Hardware And Fittings, Lashing / Lifting And Towing Equipment And Theatre Equipment. With Our Simple And Secure Ordering System In Place, You Can Have Your Order Placed, Goods Safely And Securely Packaged, Dispatched And Delivered To Your Door All Within 72 Hours (Excluding Bank Holidays & Weekends). We Have A No Quibble Returns Policy.
Contactgegevens
Verenigd Koninkrijk
- team@securefixdirect.com
- www.securefixdirect.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Excellent customer service from this…
Excellent customer service from this company. I did have a problem with a purchase and this company went the extra mile to resolve it. Unfortunately they could not do so and therefore gave me a full refund and allowed me to keep the problematic item which was useful but just not for the particular job I had in mind.
Highly recommend this company.

Antwoord van SecureFix Direct Ltd
Jason went over and well above what I…
Jason went over and well above what I would ever expect any company to do his best to bring the matter of a faulty mechanism on a new part supplied by themselves to a more than acceptable resolution with myself , would I rate this company , without a shadow of doubt , ABSOLUTELY , his response was always reassuring and helpful and as said previously over and above what I would normally expect, I was overwhelmed with the help and generosity .

Antwoord van SecureFix Direct Ltd
Definitely Recommend this company and product.
Well, we all expect things to be right so it is when things go wrong that it sorts the good companies from the bad. Secure Fix Direct came to my aid straightaway, helping and keeping in touch throughout my dilemma with my Mobiltech Satellite dish. As it turned out there was nothing wrong with the product only the installation of it. My problem not theirs. Now working superbly.
Would I deal with these people again? Definitely YES. Would I recommend them definitely yes. Thank you Jason.

Antwoord van SecureFix Direct Ltd
Happy with efficiency of delivery and…
Happy with efficiency of delivery and quality of product.
Bought from this company several times…
Bought from this company several times ,hassle free ,keen pricing and quick delivery 10/10 for effort.

Antwoord van SecureFix Direct Ltd
Royal Mail screwed up delivery but the…
Royal Mail screwed up delivery but the response from the company was excellent and a full refund provided without question.

Antwoord van SecureFix Direct Ltd
BRILLIANT
Bought a caravan step of these guys that was a little too high for disabled father to climb. I emailed securefix who very quickly sourced and sent a perfect sized step out to me. I was overwhelmed. By far the best company I have ever dealt with. Can't recommend this company enough. Top guys.

Antwoord van SecureFix Direct Ltd
I purchased 10MM x 50MM Stainless Steel…
I purchased 10MM x 50MM Stainless Steel Round Ring - Marine O Webbing Rigging Mooring [Misc.] for a specific "romantic" purpose. It works really well, is proper smooth and delivery of the product was faster than quoted. I'm not the only one pleasantly surprised!

Antwoord van SecureFix Direct Ltd
Purchased a product from Securefix…
Purchased a product from Securefix Direct and it didn't work correctly on our car so Securefix sent another one immediately and the replacement didn't work either. Tried the products on my sons vehicle and they worked perfectly. Advised Screwfix the problem is with our car and not their product and could we keep on of the products for my sons vehicle and send the other back. Their response took us completely by surprise and went beyond excellent customer service. I cannot recommend Screwfix Direct highly enough. I certainly look on their site before looking anywhere else.
It is very rare I take the time to give feed back, but in this occasion they certainly deserve the praise.
Thank you Jason for your prompt response and communication.
Thank you,
Regards, Mark.

Antwoord van SecureFix Direct Ltd
Bruce Anchor
I ordered a Bruce Anchor on 3/5/18 and received it on 5/5/18 excellent product and VERY quick delivery will certainly recomend to my boating mates and Securefix Direct will be my 1st port of call for any future boating bits .A1+ Company.

Antwoord van SecureFix Direct Ltd
Ebay purchase
Ebay purchase. Very swift delivery and excellent quality products.
Very pleased with the level of customer service and shall certainly use again for my lifting requirements. Thanks you Securefix Direct.

Antwoord van SecureFix Direct Ltd
Excellent service
Excellent service. Put together a bespoke package to meet my specific and unique requirements... and on a Sunday. Happy to recommend.

Antwoord van SecureFix Direct Ltd
Prompt
Prompt, even replied to a problem I needed solving on a Sunday.

Antwoord van SecureFix Direct Ltd
I ordered a 55l plastic water tank
I ordered a 55l plastic water tank, which arrived on time. unfortunately some fittings were missing, but after contacting Securefix, the missing parts arrived next day, Excellent service.The product looks tough and upto the job also.

Antwoord van SecureFix Direct Ltd
Superb customer service!
Was looking online for strip bow shackles for my boat. (If you don't know what they are, you don't need them!)
Ordered online from SecureFix Direct whilst in France yesterday. They arrived today, shortly after I did...
Great service and excellent product selection.
Thanks, Guys!

Antwoord van SecureFix Direct Ltd
Really impressed with my first order
Really impressed with my first order. They send it by a faster delivery than I paid for. Wasn't expecting it until the new year but it got here December 30th. Thanks guys! Product itself is high quality and as described. I'll definitely use you again for fitting needs.

Antwoord van SecureFix Direct Ltd
First class quality & service
Needed to order some sail snaps, not the biggest order -but needed some cooperation to get correct size.
Really impressed with reply to my questions, and customer care.
Once ordered, very rapid free standard next day delivery.
Later ordered open- body rigging screw,
Superior quality to others 3 times price.
*A great alternative to established online chandlers, & over priced marine hardware.
Securefixdirect now My future first call for marine hardware.

Antwoord van SecureFix Direct Ltd
Fantastic
Great service, fast delivery and useful customer service.

Antwoord van SecureFix Direct Ltd
14/11/17 Received a faulty item on …
14/11/17 Received a faulty item on amazon. Emailed SecureFix Direct and received a replacement to my address on the 16/11/17. Great customer service with no quibbles.

Antwoord van SecureFix Direct Ltd
6 star service from this company.
6 star service from this company.
Product arrived the next day and Jason arranged a prompt, zero hassle replacement ON A SUNDAY when it failed.
Can't recommend these guys highly enough.
Dunstan

Antwoord van SecureFix Direct Ltd
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