The bracelet is lovely better than expected the different lovely coloured stones the attachment is a silver like button with a pattern and slips through the leather Bought it as a present for daug... Toon meer
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Lees wat reviewers zeggen
As a repeat customer I know that Sehaya can be counted on to provide not only great quality jewellry but great quality customer service too. Their earrings are simply stunning, their delivery really... Toon meer
Bedrijf heeft geantwoord
Totally awesome customer service! Bought an anniversary present for my partner which was delayed by delivery issues (Nothing to do with Seller) Kept going despite difficulties until we got the... Toon meer
Bedrijf heeft geantwoord
Everything was great from ordering to receipt. Now five months later, my bracelet has fallen apart. Sehaya have offered a replacement for £9.99, instead of the full refund or replacement that I shou... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are a UK based company of handmade jewellery with natural stones and gems
Contactgegevens
60 Windsor Avenue, SW19 2RR, London, Verenigd Koninkrijk
- sales@sehaya.com
- www.sehaya.com
4,5
Uitstekend
504 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 71% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Item arrived as described and on time.
12 mei 2026
The earrings arrived in perfect…
The earrings arrived in perfect condition and are as beautiful as they appear in the photo.
I had to pay €27.40 at customs in Spain.
3 mei 2026
Absolutely stunning bracelet
Absolutely stunning bracelet, so pleased to have it and I will definitely want to have more. Excellent quality!
9 mei 2026
The bracelet is lovely better than…
The bracelet is lovely better than expected the different lovely coloured stones the attachment is a silver like button with a pattern and slips through the leather
Bought it as a present for daughter in law
It was well packaged and well delivered with good notifications
6 mei 2026
Such a great range of jewelry
Such a great range of jewelry. All of it lovely. It's more about what not to buy, than which one
2 mei 2026
Excellent product!
26 april 2026
Very pleased with the beautiful …
Very pleased with the beautiful earrings great quality, lots of great comments on how they look.
6 april 2026
Antwoord van Sehaya
Hi Jenny,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Antwoord van Sehaya
Hi Peter,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Antwoord van Sehaya
Hi Roma,
Thank you for taking the time to leave a review
We are sorry to hear that you are not pleased with what you have received... However, we do accept returns and we will refund you if you choose to return the item(s).
We think that 1-star review for our service is a bit unfair as we are always available to help and, as mentioned above, we accept returns. We hope that you can reconsider your rating.
Best regards
The earrings are spectacular and I was…
The earrings are spectacular and I was thrilled about planting a tree 🌳 as a free gift. What a beautiful thought thank you so much 😊
7 april 2026
Antwoord van Sehaya
Hi Angela,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Also, very pleased with your mention of the "plant a tree" scheme which is an initiative that we are very proud of
Best regards
Lovely earrings!
The earrings were bought as a gift for my sister and she loved them. They are very good quality and I can recommend them.
31 maart 2026
Antwoord van Sehaya
Hi Sussan,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Delivered very quickly and the product…
Delivered very quickly and the product was beautiful, just as pictured and described
4 april 2026
Antwoord van Sehaya
Hi Nigel,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Antwoord van Sehaya
Hi Thomas,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Absolutely top quality and design
Absolutely top quality and design. Got two bracelets now and they are awesome.
29 maart 2026
Antwoord van Sehaya
Hi Ian,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Misleading website photography and angles
The item quality is not great, It has a homemade , not premium finish and the pictures on the website don't reflect the item I received. Feels like resin not stone. Very disappointing, Not suitable as a gift - I will be returning.
No problems returning the items, and satisfactory customer service in the end, therefore I have changed the rating to 3 stars.
28 maart 2026
Antwoord van Sehaya
Hi Tana,
Thank you for taking the time to leave a review, we appreciate it
Our range includes products with stones in their natural state/colour and others with stones dyed in colours that don't exist naturally. The product that you order has the stones dyed to create shades of purple that don't exist naturally.
While we understand that you were not pleased with the product you have received, we do accept returns and we offer full refunds for unwanted items - no questions asked
Therefore, we think that a 1-star review for our service might be unfair and we hope you can reconsider your rating
In any case, we do apologise for the disappointing experience you had with us and we hope that we will get the chance to make it up for you in the future
Best regards
I absolutely love this bracelet
I absolutely love this bracelet. My reason for giving 4 stars and not 5 is that the colour did not match that on the website (the stones were more grey and didn't have the bluish tinge). Having said that, after my inital disappointment I grew to love this item within a few hours! The service was great.
27 maart 2026
Product as described arrived quickly
22 maart 2026
Antwoord van Sehaya
Hi Angela,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
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