Selco Builders Warehouse Reviews 1.513

Harry was great from the Rochester branch. Customer service A1 👌👊

Excellent stock availability and excellent people

Absolutely shocking… ordered for delivery to not show up - no call- no reason just..

Waited in all day for it total waste of time - used to be amazing but sadly not anymore.

I’ve always used Selco deliverance was good until recently the last three I’ve had even got postponed by days or did not turn up on time. I had to rent equipment and lost money on that that I didn’t even use sometimes a day or two days late.

Book online and tells you it will be next day delivery only to find out after paying its 5 days later
They talk the talk but certainly don't walk it
Feel like ive been SCAMMED to be Honest

Selco do some great deals On lots of materials, I like the fact they will beat any price match by 10% sometimes 15%The staff at Warrington are helpful and polite always greet you with a smile. Also deliveries are brilliant keep you updated with times.I recommend to friends & colleagues. Customer service is also very good I had a problem with damaged material. Contacted them and they solved to the best outcome you could not fault them for their resolution's I strongly recommend this company!!

Today I have received my selco delivery.The driver was amazing and very helpful . His name is Asim from Ruislip branch . Excellent delivery and very nice service. I like to order selco more and more.store Ruislip

Really helpful staff and knowledgeable, quick service and great customer care. Order delivered first thing next morning and everything was correct and in good condition. Got a really great deal on my materials and free delivery.

I have to say John was amazing! we were in a really difficult situation as we had a leak and new baby recently. we needed items that would fit in my car delivered. he saw I was in trouble and struggling. they were short staffed as pickers hadn’t come in for that day. he took it upon himself to liaise with the manager and volunteer himself to go and get everything and have It loaded on to a van for delivery that morning. he and his colleagues Anthony were most helpful. the manager who authorised this was very helpful too. however, John was the star of the show and we are forever grateful!

I just wanted to leave a quick note to say thank you to Chris at Selco.
He was very helpful, very professional,and took the time to assist me properly without rushing.It is not something you see everywhere ,and it really made a difference to my visit.
Great customer service -much appreciated.
Thank you once again Chris

Please provide Wi-fi for customers! I could show my PDF receipt from my phone in a fraction of the time it takes the shop till so the queues build up !

Friendly staff. Great value. Excellent delivery service

I recently bought and installed a deck after the winter I noticed one deck board had become split and damaged due to all the rain I went back to Selco with pictures and showed the staff, the Manager did no more than to replace the board the next day.

The customer service from this Manager at Tyburn truly represents excellent understanding of the customers needs and goes over and above to make sure this happens.

I wouldn’t hesitate to recommend this store to anyone looking for building materials in the future

Well done and thank you.

Good customer service, good products, delivered as ordered. Helpful staff who agreed to a late delivery slot which was much appreciated to suit a hectic schedule.

Poor delivery, .... Perry Varr. poor communication...... rubbish service avoid.

The manager at this branch doesn't know the first thing about customer service. Having already tried to delay my delivery yesterday, he came up with another BS excuse today. It was obvious they had overbooked. When I spoke to him he was speaking over me, telling me about his other customers and how he will have to tell them the same thing (I'm sorry but isn't that your job?), telling me it's not a big deal and I can just get builders to come in whenever I needed them on a whim, and goading me by saying I "needed him" for his materials. Not once did I hear a "sorry" for the delay. Avoid this branch if you don't want to be treated like dirt.

From going into the shop to order our gravel. Which we collected few days later. All went very smoothly. People so friendly and chatty. Which goes a long way. ASHLEY who served us was very friendly and nothing was too much trouble. Perfect.

You didn’t deliver when you said you would, I ended up cancelling, poor show. I expect a more customer focused experience. Much better service and prices elsewhere. Won’t be trying you again