Fulfillment was quick and easy and the ties are beautiful. Minor point: They may want to consider using a slightly stiffer lining to make the dimple in the knot (when you tie it) more durable. Wi... Toon meer
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Lees wat reviewers zeggen
I ordered two ‘ABSOLUTELY STUNNING’ square silk scarves which arrived safely, all the way from Milan, Italy to Sydney, Australia…in a matter of days! The colour, pattern and quality of their bespoke p... Toon meer
Bedrijf heeft geantwoord
I just received my order. I’m disappointed. In the description and image upon I based my decision to purchase was not what I received. The color is not white but rather a cream color with the blu... Toon meer
Bedrijf heeft geantwoord
Ho ordinato due cravatte, i tempi di consegna sono stati rispettati e le cravatte, seppur non le abbia ancora indossate, sono belle e di buona fattura. Ci sono margini di miglioramento per quella ch... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Serà Fine Silk – Handmade Italian Como Silk Accessories Milan-based brand crafting luxury Como silk ties, pocket squares, bow ties, braces, and scarves, handmade in Como, Italy. Each piece is crafted from the finest Como silk and shipped worldwide, with custom designs available for weddings, events, and corporate gifts.
Contactgegevens
Via Santa Marta 21, 20123, Milano, Italië
- +393427946654
- info@serafinesilk.com
- www.serafinesilk.com
4,7
Uitstekend
599 reviews
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Beware!
Beware! Sera are claiming a Christmas offer of free shipping. Don’t be fooled. I ordered two ties (having paid them a shipping fee) and I then got a £50 invoice from their carrier. Sera have since replied saying deliveries to uk will incur these costs, but they never to of me at the outset neither did they add it to the shipping costs “not their problem” they say. So many people have thanked me for saving them from Sera mis-selling. This lack of clarity is not compliant legal practice.
18 september 2023
Antwoord van Serà Fine Silk
Dear Mr C,
We appreciate your feedback and want to address each point. Our "free shipping" promotion is accurate, deducting shipping costs upon code application during checkout. Unfortunately, customs fees are beyond our control and result from the UK's exit from the European Community, impacting shipments to the UK. This is a legal requirement, not a choice on our part. We value your understanding of these external factors and are here to assist with any additional questions.
Best regards,
The Serà Team
The helpfulness and timely responses…
The helpfulness and timely responses were appreciated. My first purchase was uneventful. Shipping was a concern but does not reflect on the company. Delivery ended up timely even with an unexpected delay. The product appears to be well made. We will know in the days to come.
28 november 2023
Antwoord van Serà Fine Silk
Dear Chris,
Thank you once again for taking the time to share your positive experience and kind feeback on our products.
We hope to see you soon again,
All the best,
The Serà Team
The Best!!!
Outstanding design. Outstanding quality. Outstanding service. The best pocket squares on the market at any price!!!
18 oktober 2023
Antwoord van Serà Fine Silk
Dear CAT,
Thank you for your kind feedback and for being a loyal customer on Serà Fine Silk!
If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you in the future.
All the best,
The Serà Team
Antwoord van Serà Fine Silk
Dear Akriti,
Thank you for your kind feedback and for choosing Serà Fine Silk!
If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you in the future.
All the best,
The Serà Team
prodotto di ottima fattura e materiali…
prodotto di ottima fattura e materiali di qualità. Ottime le rifiniture, molto coerenti con le foto del sito.
Trasporto veloce e ben protetto
6 oktober 2023
Antwoord van Serà Fine Silk
Buongiorno Antonio,
grazie per il tuo feedback sui nostri prodotti e sul nostro servizio, per noi è molto importante!
Speriamo di rivederti presto sul nostro sito,
A presto,
Il team Serà Fine Silk
Antwoord van Serà Fine Silk
Dear Wesley,
Thank you for taking the time to share your experience and for choosing our scarf.
We can't wait to serve you again in the future.
Warmest regards,
The Serà Team
Excellent quality
3 oktober 2023
Antwoord van Serà Fine Silk
Dear Kostas,
Thank you so much for taking the time to leave us a 5-star review on Trustpilot! We are really happy to hear about your positive experience with Serà accessories.
Once again, thank you for choosing Serà Fine Silk, we truly appreciate your support and trust in our brand.
Warm regards,
The Serà Team
Beautiful product- beautifully made!
2 oktober 2023
Antwoord van Serà Fine Silk
Dear Julia,
thank you for choosing Serà pocket squares and for taking the time to share your positive experience.
We look forward to serving you again in the future!
All the best from Italy,
The Serà Team
Antwoord van Serà Fine Silk
Buongiorno Michelangelo,
grazie per aver lasciato il tuo feedback sul nostro servizio!
Speriamo di rivederti presto,
Il Team Serà Fine Silk
The best way to silk…
This was an easy and completely satisfying transactionZ the delivery was quick and precise and the products of best quality.
26 september 2023
Antwoord van Serà Fine Silk
Dear Nicolas,
thank you for leaving your feedback on our service and products, it very important for us!
We hope to see you soon on Serà Fine Silk again,
All the best from Italy,
The Serà Team
Excellent, as alwaysc
The products are excellent and the staff really nice and helpful.
I'm a returning customer and will come back again.
28 augustus 2023
Antwoord van Serà Fine Silk
Dear PLC,
thank you for leaving your feedback on our product and service, it is very much appreciated!
We hope to see you soon again on serafinesilk.com
All the best,
The Serà Team
Delightful product.
Delightful product.
Prompt, easy , international delivery.
Thank you.
27 augustus 2023
Antwoord van Serà Fine Silk
Dear Vincas, thank you for your order and for taking the time to leave us a review, it is much appreciated!
All the best,
The Serà Team
Did not disappoint!
Again the product and packaging did not disappoint. it wasn’t my first purchase and won’t be the last either. Brilliant quality and presentation!
27 augustus 2023
Antwoord van Serà Fine Silk
Dear Alex,
thank you for your review on our products and service and for being a loyal customer, it is very much appreciated!
We hope to see you soon on Serà Fine Silk again,
All the best from Italy,
The Serà team
Perfect
Package received super fast! Very high quality products and neat packaging. I will buy again.
31 juli 2023
Antwoord van Serà Fine Silk
Dear Amaury,
thank you for leaving us a review on our service and products, it is very much appreciated.
All the best from Italy,
The Serà Team
Antwoord van Serà Fine Silk
Dear Vincent,
thank you for taking the time to leave a review, it is very much appreciated!
We are really happy you are satisfied with our silk suspenders and hope to see you soon on serafinesilk.com again!
All the best from Italy,
The Serà Team
Quality and delivery
3 augustus 2023
Antwoord van Serà Fine Silk
Dear Charles,
thank you for your ind feedback, it is very much appreciated!
All the best.
The Serà Team
The ties are beautiful and are made of…
The ties are beautiful and are made of top quality silk. This time, Fed Ex lost my ties at their shipment center in Memphis on the way to Chicago. I notified Sera Fine Silk about it. Elisa was great. She got me replacements and had them shipped so they got to Chicago in a few days. Elisa gave great customer service. Very helpful and cooperative. I like their product and the way they do business.
6 juli 2023
Antwoord van Serà Fine Silk
Dear Scott,
thank you for taking the time to leave a review on our customer service and on our ties, it is very important for us!
We hope to see you soon on serafinesilk.com again,
All the best from Italy,
The Serà Team
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