SG Petch Ltd Reviews 

1.497
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Just bought a car from SG Petch at Darlington, Anthony was so helpful, we told him what we were looking for, what a lovely car we have bought. He was amazing and made the whole experience so easy, if... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service . Catherine dealt with us from the begining and kept us informed and answered all our questions . Absolutely no pressure and a very friendly approach . Our car was delivered even tho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been purchasing cars from SG PETCH for 24 years now and have never had any problems at all. Our recent purchase has been smooth and a special word about Kelly who took us through smoothly from... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sg Petch have always given me excellent service. Even though they no longer have the Fiat dealership ( which is a great loss to York) they still service my Fiat 500. They collect the vehicle from my... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer

Geschreven door het bedrijf

SG Petch has been a family-owned business since 1977, with multiple dealerships across York, Richmond, Middlesbrough, Durham, Sunderland, and Darlington. We specialise in new and used car sales, servicing, MOT testing, accident repairs, and electric vehicle sales and maintenance.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(1.497)

477 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Daniel and Adam at the Darlington…

Daniel and Adam at the Darlington branch were really helpful throughout the process and guided us through the paperwork. Nothing was too much trouble. Much appreciated. Thank you

24 maart 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you for your kind review! We're delighted to hear that Daniel and Adam were so helpful and made the process smooth for you. We'll be sure to pass on your thanks to them. Enjoy your new vehicle and we hope to see you again in the future!

Beoordeeld met 4 van de 5 sterren

service and MOT,

Car booked in for service and MOT, good communication throughout work informed me of work that was required so it could be organised. Only negative was the car parking spaces were all taken up and struggled to find a spot on the road due to the amount of cars parked there

18 maart 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you for your review and for highlighting the communication from our team during your service and MOT – we're pleased to hear you felt well informed throughout. We do apologise for the difficulty you experienced finding a parking space. At busy times it can be a bit tight, but we appreciate the feedback and will keep it in mind as we continue to improve the experience for our customers. We hope to see you again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent, friendly and helpful service ⭐️⭐️⭐️⭐️⭐️

Recently bought a new PV5 van from Ricky at the York branch, he was very quick to respond with answers and arranged a test drive. After driving the van there was no pressure to buy and we went ahead and purchased a van they happened to have in stock rather than having to wait a couple of months.
On handover Ricky patiently explained the features of the van and helped us to learn how to look after an EV, and followed up a few days later to see if we needed anything.
Great experience from start to finish, how all car and van dealerships should be - Highly recommend

23 maart 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you for the fantastic review! We're delighted to hear Ricky provided such great support from the test drive through to handover. It's great that you had a smooth experience and were able to drive away in your new PV5 without the wait. We really appreciate your recommendation and wish you all the best with your new van!

Beoordeeld met 5 van de 5 sterren

Great staff who know their subject

Great staff who know their subject. Highly recommended

20 maart 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you for your kind review! We're really pleased to hear you found our team knowledgeable and helpful. Your recommendation means a lot to us, and we look forward to seeing you again in the future.

Beoordeeld met 5 van de 5 sterren

Absolutely Hassle free experience

Absolutely Hassle free experience! From start to finish, Kieron was very professional and friendly.
The whole process of part exchange was smooth and easy.
Highly recommended garage.

14 maart 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you for the fantastic review! We're really pleased to hear that you had a completely hassle-free experience. Kieron will be delighted to know his professionalism and friendly approach made the process smooth for you. We're glad the part-exchange process was easy from start to finish, and we truly appreciate your recommendation. If there's ever anything else we can help with in the future, please don't hesitate to get in touch. Enjoy your new car!

Beoordeeld met 5 van de 5 sterren

Great service from SG Petch Middlesbrough

Recently purchased a Hyundai Tucson from SG Petch Middlesbrough,sales executive Gary showed me around the two cars I had seen online and left me and the wife to inspect them I chose the one I preferred, Gary then sorted all paperwork out a very pleasant transaction, unfortunately the car needed a new part fitted a week or so later, but the girls from the front desk to the service department soon had the car booked in and repaired, well done Holly and colleagues very professional

4 februari 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you for your great review! We're pleased to hear Gary made the buying process relaxed and enjoyable, and that Holly and the team were able to quickly arrange the repair.

We appreciate your kind words and hope you enjoy your new Hyundai Tucson.

Beoordeeld met 5 van de 5 sterren

Excellent service throughout the…

Excellent service throughout the purchase of our new Mazda 2.
Very helpful staff.

12 maart 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you for your great review! We're delighted to hear that you had an excellent experience throughout the purchase of your new Mazda 2 and that our team were helpful along the way. Enjoy your new car, and we hope to see you again in the future!

Beoordeeld met 5 van de 5 sterren

Been going back to SG PETCHES in…

Been going back to SG PETCHES in Darlington since we got a new Kia the staff and service are first class especially Megan or Beth lady on reception

5 maart 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you for your kind review and for continuing to choose us at SG Petch Darlington. We're delighted to hear that you've had such a positive experience with our team and that the service has been first class. We really appreciate your continued support and look forward to welcoming you back again!

Beoordeeld met 5 van de 5 sterren

Thank you so much to Gareth i…

Thank you so much to Gareth i absolutely love my car.. very friendly and very helpful 5* treatment

14 maart 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you for the lovely review! We’re so pleased to hear that you love your car. Gareth will be really happy to know his friendly and helpful service made such a great impression. Enjoy your new car, and thanks again for the 5⭐ feedback!

Beoordeeld met 5 van de 5 sterren

Great personal service

Great personal service, unlike other garages we visited.
Would highly recommend a visit.

6 maart 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you for the kind review! We’re really glad you appreciated the personal service. We always aim to give every customer the time and attention they deserve, so it means a lot to hear that it stood out compared to other garages you visited. Thanks for the recommendation, and we look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

By far the better customer service…

By far the better customer service provider than Stockton Kia ,fault finding is never easy but they were willing to give it a try as my car is out of warranty,very polite and helpful staff

9 maart 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you for your kind review! We're really pleased to hear that you found our team polite, helpful, and willing to assist with the fault finding on your car. Even when vehicles are out of warranty, we always aim to provide the best support possible. Your feedback is greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Carl was very helpful and not pushy at all. He was very knowledgeable and patient with me in explaining everything and giving me plenty of time to choose the colour and model. I travel some distance as my local Hyundai dealers were just not interested in my custom and treated me disrespectfully as when I turned up for the test drive the salesman was on holiday and hadn't made any arrangements for me in his absence. This is the second time that I have used S G Petch and its well worth the journey. Can't recommend them enough!

21 februari 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you for your great review! We're really pleased to hear that Carl provided such a helpful, knowledgeable and pressure-free experience while you chose your new car. It means a lot that you travelled the extra distance to visit us again, and we truly appreciate your continued support and recommendation. Enjoy your new car!

Beoordeeld met 5 van de 5 sterren

I had a great experience dealing with…

I had a great experience dealing with Alan whilst purchasing my new car. Everything went smoothly.

4 maart 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you for your kind review! We're delighted to hear that you had a great experience with Alan while purchasing your new car. It's wonderful to know everything went smoothly. We appreciate your feedback and hope you enjoy your new car!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service , Keeley the salesperson was knowledgeable , very helpful and enthusiastic.If she had any doubts on questions asked there was no waffling, double checking with colleagues ( all equally helpful) . Nothing too much trouble !

19 maart 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you for the great feedback! We're delighted to hear that Keeley provided such excellent service and that you found her knowledgeable, helpful, and enthusiastic. It’s also lovely to know the wider team were able to assist when needed.

We really appreciate your kind words and hope to welcome you back again in the future.

Beoordeeld met 5 van de 5 sterren

David at Mazda, SG Petch Darlington was awesome.

David at Mazda, SG Petch, Darlington was excellent from start to finish. Very patient with a laid back approach. No pushy sales tactics. He was very accommodating considering I live over 250 miles away from their dealership. I was offered a good part exchange value for my car online & he didn't try to haggle it down on inspection. David also gave me prompt replies to my queries after my car purchase. Definitely one of the better car salesman I have dealt with.

9 maart 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you for your great review! We're delighted to hear that David looked after you so well and made the whole process easy, especially with you travelling such a long distance. It’s great to know you appreciated his relaxed approach and clear communication throughout.

We’ll be sure to pass your kind comments on to David. Thank you for choosing SG Petch Mazda Darlington and enjoy your new car!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, Graeme was brilliant to deal with and very thorough with attention to detail with. To our delight Sam Petch herself was there and she gave my boys the lovely Chery bears as well. It was a flawless experience and would
Definitely recommend
Them
To anyone in search of a new Chery or
Any new or used car intact.

7 maart 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you for such a wonderful review! We're thrilled to hear that you had a flawless experience with us.

We truly appreciate your recommendation and your kind words about the team. Enjoy your new car, and we look forward to welcoming you back again in the future.

Beoordeeld met 5 van de 5 sterren

An excellent service all staff are very…

An excellent service all staff are very helpful and friendly nothing is too much trouble. I will keep returning to S G Petch
as they have never let me down

9 maart 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you so much for your kind words! We're delighted to hear that you received excellent service and that our team made you feel welcome and well looked after. We truly appreciate your loyalty and look forward to welcoming you back again in the future.

Beoordeeld met 5 van de 5 sterren

Was looked after very well and love the…

Was looked after very well and love the product Omoda 5 Noble.It is some car for its price bracket....

11 maart 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you for the fantastic feedback! We're delighted to hear that you felt well looked after and that you're enjoying your new Omoda 5 Noble. If you ever need anything in the future, we’re always here to help.

Beoordeeld met 1 van de 5 sterren

No trust

We provided a service to this business and they did not pay us. Enough said.

28 februari 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

We are currently unaware of the matter referenced in this statement. Please contact us directly so we can discuss this with you.

Beoordeeld met 5 van de 5 sterren

Great experience as always at SG Petch…

Great experience as always at SG Petch Durham. I have purchased my last 4 Mazda 2's at this dealership and have always dealt with Alan Copeland. Excellent service from start to finish 👏

9 maart 2026
Review zonder uitnodiging
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Antwoord van SG Petch Ltd

Thank you for your continued loyalty—it really means a lot to us! We're delighted to hear you've had another great experience and that Alan has provided excellent service throughout. We'll be sure to pass on your kind words. Enjoy your latest Mazda 2, and we look forward to seeing you again!

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