Signify Health Reviews 

Continues to harass me on the phone. I have a primary care physician my wife’s occupational therapist and I have a nurse who is right next-door to me. I have no need for any of the services they are offering. I simply told him that five different times after. After calling member services, they transferred me around and around and around pitching me and re-pitching me, but refusing to remove my number. All I can say is if a company has this lack of regard for somebody and causing them as much stress and stress, I would be nervous how their healthcare could possibly be. They act like a bunch of boiler room gangsters. I would be afraid to do business with them.

They called numerous times under the guise of health care on the messages. I finally answered the phone to be asked immediately to schedule an appointment for an in-home visit to get an assessment for Humana. They needed this to keep Humana "in the loop" with my healthcare. I told them they were a scam and that I was not interested a few times before they finally said they would make me down as declined. I did tell them that I had looked the company up on line and found deceptive practices and I called them a scam. I have had no more calls. Medicare sells our information after a deeper dive into this company and how they got my information.

Signfy called me constantly, told me that I had to have the in home visit per my insurance company. So my appointment has been scheduled for a month, today, day of my appointment, they were a no show, no call. I called Signify and was told to give them 15 minutes past the time, it's been an hour, still nothing. I ask to speak to a supervisor, was told one would be calling me, that was four hours ago, I called back to speak to a supervisor, was told supervisors don't speak to patients. I contacted Aetna to see if I had to do this, because I do see my PCP twice a year, was told I did not have to see Signify. Signify is a joke, unprofessional, and complete lack of patient services.

Dr Onikepe Adegbola performed my home virtual visit. At first we experienced audio difficulties. Her video showed only a partial view of her face. She had no personality and a lack of bedside manner. When we sorted out the audio, she turned off her video, so I couldn't see her at all. Her accent made it very hard to understand and with only part of her face showing at first (and later nothing visible), I couldn't use her mouth as a visual cue to figure out what she was asking.

She repeated several of her questions (as if she had forgotten that she had asked them of me) and asked for clarification on some of my answers....responses which were relatively simple and straightforward, but she couldn't understand.

Overall, I found the whole session very frustrating. While it may help some members, I truly believe my blood pressure increased during the call. It was a waste of my time.

They can improve by going out of business. I block every number they call from, and they just call me from a different number next time. I get emails and all sorts of annoying attempts to contact me, and I block all of them. I have repeatedly asked them to take me off of their contact list and they keep talking over me. Next I'm calling my insurance company to complain (they use my insurance company as their calling card but they are only connected tangentially.)

Scheduled for my loved one and had a good experience with Signify Health. The scheduling process was simple and the clinician who conducted the in-home visit was nice, knowledgeable, and professional. They took the time to answer our questions and made the appointment informative. It’s good to see a healthcare service focused and care about us. Overall, very smooth and positive experience.

I found that Signify Health seemed to be an obvious SCAM. It was very uncomfortable to have them in my home on every level.

OK about a week ago I get an email from Blue Cross and Blue Shield of Alabama telling me it it time to set up a wellness visit with signify. Let me say this I say my primary care 4 times a year, I see 2 specialist, I do not need some stupid nurse to come out to the house to give me a wellness care visit and get into what my health care care providers already do for me. I called Blue Cross and told them I don't need emails like this. Well today I get a phone call from Signify health demanding I set up an appointment next Monday. I told that person no and the man got angry with me and told me I had to do it. I told him no. I already received a 2nd phone call from them and now I am mad. This is a scam, I am sure blue cross pays these idiots and they don't do nothing but they get all up in your business. I don't need more health care providers up in my business.

I am a PCP and would like to lodge a formal complaint against this company. One of the home health teams ordered a heart monitor on a 98-year-old patient of mine. This is incredibly inappropriate. Of course she has a nonurgent arrhythmia. She has a 98-year-old heart - I would never have ordered a Holter monitor on this patient. It is not in line with her goals of care. It is completely a money grab. On top of that, Signify's team has no intention of following up on these results or explaining them to the patient. This is wasteful care and solely an attempt to get money on their part. It creates excess work, cost and stress from the healthcare system. They should be ashamed of putting a 98 year old patient through this.

Horrible experience, no explanation of what we were doing, literally had a stranger treating me like an Animal. Next time, I will go to the vet, this was contracted by my health insurance company, they are about to get an earful.

UPDATE: Currently my complaint(s) against BCBSNM and their associate Signify Health are under review by NMOSI and USOCR. I look forward to testifying, under oath, about my experience.

They gave me a 3 hour time frame that they would be here, and never showed. Then I received a text stating I canceled the visit.

Signify Health called me and scheduled an appointment for a home visit as part of my health insurance. Scheduled the appointment and they did not show. From my caller ID, called them and they said that not only did I not have an appointment, but that they never called.

I set up an appointment for a home health visit. The rep asked about my wife scheduling too. I said sure. The rep then mixed up all of our information so that my wife, who didn't want an appointment, was scheduled and I wasn't. It took 3 phone calls to get the account info correct. THEN, they finally scheduled my appointment and promised a $75.00 gift card. The person who visited was terrific. BUT, I never received the card. My wife then, promised a $75.00 card, made an appointment. The person who came out told her she had kidney disease because of a specific count being over 90. The fact is that count over 90 means things are ok. it's only when it's under 40 that that is a problem. She never received her gift card either. No wonder people are hesitant to schedule a healthy home visit. If this is the company who is providing services for my Medicare Advantage provider next year, neither of us will do a healthy home visit.

The response from Signify was that our health care provider might offer gift cards BUT we already had that. The reps from Signify misrepresented this saying that "If you do a home health visit 'WE' will give you a $75.00 gift card".

One Rude Company!

The nurse who came to my home fraudulently put diagnoses on my chart that have resulted in me being denied insurance. I can't imagine how she could have made up such false information. It seems impossible to get a supervisor to return a call and one employee just mentioned that it could take 60 to resolve an issue. Signify is owned by CVS; as is Aetna. The whole system is a scam. Do not let them in your home.

Horrified to read some of the one star reviews as I had the most amazing experience with Aldrin, a Nurse Practitioner. Yes, I was contacted by phone and a home visit sounded reasonable. At almost 66, I am in peak physical condition and in excellent health and even though I have Medicare, I have not seen a doctor in years. My first scheduled apt I had to cancel due to work. They were very understanding and rebooked me for a couple of weeks later. The apt was confirmed a couple of days out and I also received a message the day of that he was on his way. Aldrin arrived promptly, had legal ID, and was very professional. We sat down at my dining table and he went over everything a GP would ask. Height/weight/BMI, blood pressure, resting heart rate/pulse ox, lung check with a stethoscope, and even a cognitive screening. We went over vaccines and the importance of a blood screening and bone density test, both of which I will do shortly. His visit took less than an hour and it was certainly not a waste of time. Also, I was not 'promised' any gift certificate. For new Medicare recipients in good health, this was a marvelous experience. Many thanks Signify Health.

Not trustworthy at all. Signify Health did my health assessment Oct 30,2025 and promised me. 100.00 gift card it’s now Dec 19 ,2025 and after numerous calls it’s all been misleading and lies and still no gift card.

SNEAKY employers as well and do NOT EVEN PAY employees they randomly throw in caveats and make excuses to not pay what you are promised after you have already completed all the work. They need to be taken to court

That 1 star is a generous! My husband and I scheduled an in home. His appointment was scheduled for 10am the NP reached out and said she was running late, she arrived 1/2 hour late! Once she got settled I stepped out for a walk, when I arrived home she was grilling him about why he wasn’t getting the flu shot. He explained that our oldest is a pharmacist and our youngest is a nurse practitioner. He went on to explain that the flu shot is only 10 to 20 percent effective and they determine (guess) the strain 8 months prior to development. She was very combative and told him he needed to follow the science and it’s too bad that politics influences our decisions. Her exam was over the top! She actually pulled out a scale to weigh him and a measuring tape to check his height! What! She wouldn’t believe him if he provided that information? Crazy! So the exam that would last up to an hour ended up being 1 hour 20 minutes! So she was a 1/2 hour late and spent almost an hour and a half on a guy that in the gym 3 times a week, plays golf, walks regularly, not overweight and sees his Primary Care Physician in addition to a couple specialists. I ended up passing on my exam even after she offered to do a “quicky” Not sure what Signify’s goal is. Seems like just another money maker!

I was scheduled for a video home health visit on October 24th, 2025. It was scheduled for between 2:00 and 2:30. I changed my plans for that day so I would be available and waited until 3:00. Before calling and asking when I would be contacted for my visit. I never got any straight answers and ended up calling several numbers, including my insurance company and Signify. I was repeatedly told that someone would be in touch with me within 5 minutes. They asked if I wanted to cancel and I said no. I wanted to get it over with. I didn't get any response except for a text 3 days later saying that my appointment was canceled and would I like to reschedule? I filed a complaint and was told someone would get back to me and it's been over a week and I've heard nothing.