Signify Health Reviews 

A Signified Health nurse practitioner came to our home and threatened my elderly father would lose his Medicare if we refused to allow them to give him an exam. I contacted Medicare later and they informed me it is illegal to threaten people with loss of Medicare. According to Medicare, people are not required to get medical care in the United States and companies are not allowed to threaten people with loss of Medicare.

The nurse practitioner also threatened physical harm against a disabled family member living in the home. This company has unacceptable behavior. Signify Health is targeting the elderly. This needs to stop. Taking advantage of the elderly is morally wrong.

Called twice pretending to be my health insurance provider, misrepresenting themselves as such.

Offered me a 'free' in-home wellness evaluation, and could not answer my questions about the qualifications of the person that would be possibly coming to my home.

Did not want to take no for an answer called me the next morning early waking me up again, misrepresenting themselves and trying to force me to certify personal information and medical information.

I gave them several valid reasons why I did not want their services and they still called again!

Update, May 28, 2026:
Their response to this review was just made over 8 months later. They seem to be giving everyone the same canned response. Even in their response, they are still asking for my personal information ....again! No!

If I could give a zero or a negative number, I would. The Signify Health “online physical” is a complete waste of time and resources. The healthcare agents are completely under qualified and can offer NO a practical health information. In my case, they then violated my HIPPA rights and have caused stress and worry. They are a terrible company that is somehow leeching money from the vulnerable.

Had an appointment scheduled for Saturday, August 16 between 8 & 9 a,m. Around 12:15 p.m., I received a text "due to unforseen circumstances, we will not be able to do exam - we will call back at a later time to reschedule." This happened to me 2 years ago, but they never sent me a text to explain what happened. When I called them back to ask why no one showed up or called to cancel, they just told me that they didn't have anyone in my area to do the exams. Signify never called back to re-schedule. Do they bill Medicare even if they don't actually do the visit? Very unprofessional.

Signify Health is a useless layer in the Healthcare pyramid. I have Aetna Medicare Advantage. They asked me to sign up for an online physical/health assessment using Signify Health. I had my appointment on 8-4-25. Frankly, the Nurse Practitioner seemed uneducated and not experienced. After the assessment was over, the nurse IMMEDIATELY violated my confidentiality and privacy causing me great consequences. A healthcare provider who was experienced and properly trained would not have done this. Signify Health needs to follow HIPAA laws and stop violating patient rights.

Trying to schedule an IN-HOME Health Care Visit under my Aetna Medicare PPO for months. No response until recently a 7/25 scheduled visit. Last minute call on 7/24 cancelled the visit. Terrible support from Signify. Aetna NO Help!

SCAM company, Say they work with Blue Cross Blue Shield which is a LIE. They get your info and then trick you into their "Free" services so they can bill YOUR insurance or Medicare huge amounts . REPEATED phone calls after being told to stop calling. Several complaints with the BBB. BLUE CROSS says they are NOT a "Part of Blue Cross" as this company tries to tell you

They called my phone number pretending to be my insurance company requiring an in home visit. Do not trust these people.

Nasty lady calling all hours. Screaming from the minute I said hello. This is twice now she thought she could bully me by Screaming at me and talking over me. Not today lady. Does not seem like a way to run a business.

These scammers will hound you, using multiple telephone numbers. I block one, they call on another. Pretending to give me a yearly in-home visit for free. I am talking to the police to possibly set up an appointment so we can get some info on why they can't take no for an answer.

Scam do not give them any info when they call!

Not sure if this is a scam
Or what but nobody ever showed up for either of the 2 appointments they had scheduled. No call or text to say they weren’t coming. Called the number provided and opted out of any further dealings with Signify.

We did our wellness check up on
November19,2024. After not hearing anything I reached out about our gift cards. I have called multiple times and no cards. I called in December and supposedly the cards were requested. Called February 28th and was told they were released February 12th. They opened a ticket to find out about the cards. I called April 23rd, now telling me not sending out 2024 any longer. Found out that as 4/9 there was a grievance and I should receive a letter. Apparently they opened 2 grievances on me and my husband. I received a letter 5/14 stating I was not allowed to file a grievance on my husbands behalf. I was never told in December he had to do the talking! I sent the paperwork back 5/22 but as of today 6-13 I have heard nothing. I was informed on 5/8 the status on my grievance was still progressing. I have NOT HEARD FROM ANYONE! Today is JUNE 13th! It’s a joke to ‘lure’ people into doing their healthy home visit stating you’ll receive a $100 gift card. I have been dealing with this since December 3rd and at no fault of my own have not received anything. I called twice in April. April 8 I’m told they opened a ticket to see where the cards are. I called April 23rd and find out they are no longer sending out 2024 cards since MARCH!!!!! I am still waiting to hear on my grievance.
To make matters worse I get multiple calls a week wanting to schedule our visits for 2025!

I wasn't gonna leave a review but then I thought when I had scheduled my appointment I had this beautiful sounding angel answer the phone and she honestly was amazing! She was kind understanding and was so very comforting! I had discussed concerns about a hysterectomy I was scheduled for and that I'm a little nervous about it because I've never had surgery in my life. And what do you know she had the same exact surgery her self and she discussed that it was not has bad as it sounds and that she had little no pain and recovery time. And that I wouldn't feel a thing after I return to wake up. And that there was minimal to no bleeding! I was Soo relieved she didn't even have to tell me this at all..! This representative is a STAR! To be as human as possible to understand and listen to my concern! She is what every customer service company need! Forget all the scripture stuff how about more human interaction!! This girl deserves to be their Coach and give more interaction like these and everyone will schedule an appt. Who cares about metrics scripture keep it short and definitely still provide the importance of it. And to everyone else this place is not a SCAM! THEY ACTUALLY DO THIS FOR EVERY INSURANCE I CHECKED MY POLICY AND ITS IN THERE FOLKS! JUST DO THE APPOINTMENT GET IT OVER WITH! IT MIGHT BE A PAIN DO IT. THESE Representative HAVE A JOB TO DO!! DONT BE MEAN RUDE ACCEPT WHAT IT IS AND MOVE ON! DO IT FOR THEM. THEY MAKE A LIVING LIKE ALL OF US DO. PLEASE GIVE THIS REPRESENTATIVE CARLA A AWARD SHE DESERVES IT!? AND SHE DESERVE TO BE WITH THE MANAGMENT! THIS GIRL WILL COACH AND PROVIDE HER HEART OUT. MAKE IT HAPPEN SIGNIFY HEALTH?! DONT TREAT HER LIKE ANY OTHER BOOK ON THE SHELF! Oh and i think she said something about living in TN. Not sure on that thought! Please give her a big hug from me! I want this to be known!! And if she wants to call and chat I'd love to let her know how my hysterectomy went.

I wish I could give a minus ZERO.

They scheduled an in home wellness check via Aetna. From 9-12 today. I waited and called a little before noon. I was told my visit was CANCELED!!
Really??? Why didn't they let me know? They had my phone number, email. even texted a few days ahead they were still coming, what to have ready for them etc.
WHY DID THEY CANCEL? The receptionist was polite, not her fault... but she said they gave no reason.
WHY DIDN'T THEY CALL OR EMAIL OR TEXT?
Thanks Signify for making me miss a day I could have been working. Lost income....can I bill them???
I called Aetna to let them know what inconsiderate jerks they are. The agent put me on hold to complain... came back and said "They'd be willing to come in three weeks". I told them to go to hell, I can see my own Dr. for a checkup, it means another day missing work, who knows if they will show up.
Things happen, things sometimes get canceled, I get it....why on earth didn't they let me know? Just left me sitting here doing nothing.
Rant over. I see they have mostly one star reviews. I'm going to let Aetna know.

If I could give a "0" I would. The representative lied and said she was from Wellcare to get inside my grandparents' home. This company is fraudulent. They targeted my grandparents, offering a $100 Walmart gift card to come and do an interview at their home. They offered nothing when they arrived, and they didn't even leave a card. I don't even know if this was a true agent. She seems like a fraudster. I am terrified for my grandparents, and I am making a police report because I am scared for their safety.

I worked for this company as a nurse practitioner. Many members did not understand why they were being seen when they follow with PCP and many specialists in some cases. Its a fraudulent company. Do not schedule. Most people just do it for a supposed gift card. I don't really understand the purpose of the visit myself. Good Luck

Signify basically harassed me until I finally set up an appointment. They reeled me in by offering a gift card. Never received the gift card and now I'm told I had to make a submission to my insurance company for the gift card but it's now too late.

This company has literally cost us several hundred dollars. First of all, they called me 7 times over a 3 day period, practically begging me to make an appt for a home health visit. I finally did and they still called me 3 more times to "schedule me", even though I had already scheduled. The appt time was supposed to be 1 pm. Closer to the appt day, they informed me that it's actually a 4 hour window that they could show up. Which means both my husband and I had to take off from work for half the day (this means significant loss of wages for us both). On the day of the appt, the provider no call no showed. I called the customer service line and they literally said "sorry, I'll get you rescheduled." I filed a complaint but gave in and rescheduled anyway. We both took off from work yet again for this appt. Then I just get a call from them that the provider "had an emergency" and they canceled our appt. We already took off from work, we can't take that back. This means even more loss of wages for us. They still have the audacity to call me sometimes twice a day to get us rescheduled and refuse to acknowledge the several complaints I've filed up to this point. They are unbelievably unhelpful and just outright awful.

After ignoring 7 calls to my personal phone, this schlock outfit calls my work number on company time. The instant the caller ID'd as Signify Health, I snapped "Don't you EVER call my work number for personal business" and hung up. Now, after reading other reviews here, it seems that even getting angry is a waste of energy.