Excellent LED strip lights at a very good price. We bought 'warm' LED strip lights to replace our kitchen fluorescent lights, and they look great, making the kitchen bright like sunshine without the... Toon meer
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Lees wat reviewers zeggen
Purchased 18 led panel lights for my shop Monday evening and they arrived Thursday with the standard 5 day delivery which was really good. The lights came well packaged and were easy to fit and look r... Toon meer
Bedrijf heeft geantwoord
Bought 5 of these LED’s with 2 transformers for my new kitchen. The light they give off is perfect. Having the 3 light settings was what drew me to these and they are well worth it. Really simple inst... Toon meer
Very good experience, great quality product for a very reasonable price. Easy enough to install. Only docking one star because I paid for next day delivery and didn't receive it, but to be fair to the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are a leading retailer and wholesaler in the UK of Lighting. We specialise in the following areas. LED Lighting, LED Tape, LED Strip Lights, Indoor and Outdoor Lighting. We have years of experience in the sale of lighting and have thousands of delighted customers. Our team are always more than happy to advise you of the best lighting solution for your project.
Contactgegevens
Unit B19-1, Mersey Wharf Business Park, Dock Road South, CH62 4SF, Wirral, Merseyside, Verenigd Koninkrijk
- 0333 443 2465
- support@simplelighting.co.uk
- www.simplelighting.co.uk
4,7
Uitstekend
13K reviews
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Heeft 36% van zijn negatieve reviews beantwoord
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I placed my first order with Simple…
I placed my first order with Simple Lighting and it will be my last. The goods were never delivered and the courier placed the parcel elsewhere. Instead of putting this right, the company blamed their courier and made me complete forms that should never have been required.
I sent a lawful cancellation request on 5 November and received no reply for five days. When I called to chase this, the sales manager spoke to me in a very dismissive and defensive manner, which only added to the frustration.
I have now finally received a refund, but only after chasing multiple times. The whole experience has been unprofessional from the lack of communication to the attitude shown when I asked for my rights to be respected.
A very poor first impression and certainly my last order with Simple Lighting.
29 oktober 2025
Review zonder uitnodiging
Antwoord van Simplelighting.co.uk
Hi Ryan
Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear about your experience, and we understand how frustrating this must have been. This isn’t the level of service we aim to provide.
We’ve reviewed the situation internally to make sure the issues you encountered — including the courier error, the communication delays and the handling of your cancellation — are addressed with the relevant teams. We’re also reinforcing our processes to ensure that future orders and enquiries are dealt with more smoothly and professionally.
We’re pleased that your refund has now been completed, and we apologise again that your first experience with us fell short of expectations. Your comments have been taken seriously, and they’re helping us improve.
Thanks
Simple Lighting Team
Excellent lights & services
6 oktober 2025
Review zonder uitnodiging
Highly recommended
Placed several orders and always been happy with price and service. Recently had an issue with the driver for an LED strip we’d bought and Chris on Support sorted it out for us. Delighted. I highly commend Simple Lighting.
5 oktober 2025
Review zonder uitnodiging
Mustafa
First of all, thank you for caring so much about your customers. I have shopped with you many times before but I have never worked with a seller/team that has built such strong teams as yours. You are doing a great job and this should make you proud. You are simply perfect. I will work with you again. I pinned you to the top of my google page 🥳
17 september 2025
Review zonder uitnodiging
Poor after sales, and faulty products.
Terrible after sales service and can’t accept that bulbs were faulty! Have sent information they requested, photos, they also requested, but the bulbs worked when they were installed, (literally a couple of weeks ago, and they stopped one by one, on separate circuits)
Asked to speak to the electrician but I’m not going to insult him. I’ve had to buy additional bulbs, (from elsewhere), and they work! Proves the ones they sent were faulty! Wouldn’t recommend, due to poor returns/refunds policy! Saving money was the reason I shopped there, but it’s costing me more!
18 september 2025
Review zonder uitnodiging
Absolutely first class.
Absolutely first class. Have just found this company and the service is outstanding! Chris looked after me after very well and I look forward to using this company again soon.
10 september 2025
Review zonder uitnodiging
Worst service, worst products, avoid!!
Worst service, send us a faulty bulb and claimed we connected it wrong and tried to avoid the refund.
8 augustus 2025
Review zonder uitnodiging
Competitive price for my requirements…
Competitive price for my requirements and extremely prompt delivery. Products appear to be good quality and performing well.
22 juli 2025
Really good experience
Really good experience. Good prices, accessible website and the shipping/comms were bang on. Will order again!
29 juli 2025
Review zonder uitnodiging
Not great to return the product
Not great to return the product. It would cost more than what was paid.
18 juli 2025
Antwoord van Simplelighting.co.uk
Hi Sue
We are sorry that you feel dissatisfied with this. But we are a business, and we cannot cover the cost of a customer wishing to return unwanted items.
Either way, thank you for your order and have a lovely day.
Regards
Chris
Great products at a reasonable price
Great products at a reasonable price! Quality always costs a bit more, but well worth it!
After sales support was also good
Have used you several times now, and will be back again soon for my next project lighting
11 juli 2025
simple lighting planned my lighting and delivered it all within three days
I asked simple lighting to work out my lighting solution which they did within a day, and once the price was agreed I had the lights and drivers delivered within 48 hours
22 juli 2025
Prompt delivery and good value.
22 juli 2025
Excellent service and good value
Excellent service and good value. Good range of products.
19 juli 2025
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