The continuity of contact was helpful. I was informed of all key events in a courteous way. Even though an error was made regarding the receptacle of ashes it was sensitively addressed and dealt... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Rang on the day of my beloved mums passing at home, ambulance arrived, the gentleman were so kind, didn't rush us to say our goodbyes. Left a white rose on her pillow, a beautiful touch! Lesley fr... Toon meer
Bedrijf heeft geantwoord
Simplicity Creations help make a very difficult and painful time so much easier. They are very professional very caring and understanding and made sure everything that mattered was organised e... Toon meer
Bedrijf heeft geantwoord
I did a lot of research before choosing Simplicity Cremations. The sudden death of my partner was a shock and of course I was very emotional. Rebecca from Simplicity Cremations was superb. So un... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Simplicity we provide high quality, low cost funeral options which remove many of the more expensive elements associated with a traditional funeral. Our priority is taking care of you and your loved ones at the time of need.
Contactgegevens
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, Verenigd Koninkrijk
- 0808 258 9832
- customercare@simplicity.co.uk
- www.simplicity.co.uk
4,8
Uitstekend
713 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The lady couldn’t do enough she was…
The lady couldn’t do enough she was great talked us though everything
14 september 2026
Very personal and understanding and of…
Very personal and understanding and of great help in arranding my Brothers cremation.
14 september 2026
I found it so easy to set up a funeral…
I found it so easy to set up a funeral plan with Simplcity,It does exactly what it says.
8 september 2026
Antwoord van Simplicity Cremations
Dear Mrs Goulbourn,
Thank you for your review. We're so pleased to hear you found the set-up process simple.
The salesperson was knowledgeable and…
The salesperson was knowledgeable and considerate.
11 september 2026
Antwoord van Simplicity Cremations
Dear David,
Thank you for your review. We're pleased our team member was considerate and informative.
Easy to arrange.
12 september 2026
Antwoord van Simplicity Cremations
Dear Mrs Mitchell,
Thank you for your review. We're pleased you found everything easy to arrange.
Antwoord van Simplicity Cremations
Dear Tania,
Thank you for your review. We're pleased you found the process really easy and simple.
Sorry I put the wrong rating all went…
Sorry I put the wrong rating all went very friendly and helpful Sorry
4 september 2026
Antwoord van Simplicity Cremations
Dear Bernice,
No problem at all - and we really appreciate you taking the time to share your experience. We're so pleased you found the service helpful and friendly.
Excellent
Friendly, professional and informative service, really straightforward and uncomplicated
12 september 2026
Antwoord van Simplicity Cremations
Dear Steve,
Thank you for your review. We're pleased you found our service simple, friendly and informative.
Easy straight forward application
Easy straight forward application, excellent customer service, would recommend, thank you.
28 augustus 2026
Antwoord van Simplicity Cremations
Dear John,
Thank you for your review. We're pleased to hear you found our customer service and simple process excellent. We appreciate your recommendation.
Antwoord van Simplicity Cremations
Dear Chris,
Thank you for your review. We're pleased to hear you found the service helpful
They went through everything and…
They went through everything and explained all i wanted to know.
11 september 2026
Antwoord van Simplicity Cremations
Dear Mrs Knott,
Thank you for your review. We're pleased our team clearly explained everything and answered all your questions.
Antwoord van Simplicity Cremations
Dear Lee,
Thank you for your review.
We're pleased you found the process straightforward to arrange your plan.
The lady I dealt with was very helpful …
The lady I dealt with was very helpful and explained everything clearly, slso very friendly.
10 september 2026
Antwoord van Simplicity Cremations
Dear Anne,
Thank you for your review. We're pleased to hear our team member was friendly and helpful for you.
Pushy sales people
I made an enquiry on their website, and even though I opted out of being contacted, their pushy sales people still rang me.
Speaks volumes on their company ethics so will look elsewhere.
Since posting the review I have received a further phone call and email.
Very pushy sales people so please be beware!
12 september 2026
Review zonder uitnodiging
Antwoord van Simplicity Cremations
Dear Sue,
Thank you for taking the time to share your feedback.
We are sorry to learn of your concerns regarding contact from our team. We take customer preferences seriously and would never intentionally contact someone who has requested not to be contacted.
We appreciate you bringing this matter to our attention and will ensure your comments are reviewed internally. We are sorry that your experience has left you with this impression of our company.
Kind regards,
Sally
It was easy and relatively simple to do
31 augustus 2026
Antwoord van Simplicity Cremations
Dear Sue,
Thank you for your review. We're pleased to hear you found the process simple and easy.
continuity of contact and courteous staff
The continuity of contact was helpful. I was informed of all key events in a courteous way.
Even though an error was made regarding the receptacle of ashes it was sensitively addressed and dealt with.
Would definitely recommend this company.
26 augustus 2026
Antwoord van Simplicity Cremations
Dear Jenny,
Thank you for sharing your experience. We're so pleased to hear our communication was received well and that even though there was an error with your ashes, it was dealt with promptly and sensitively.
We really appreciate your recommendation.
Very friendly and amazing staff!
All the staff on the phone are there for you when you need them couldn’t ask for a better cremation place for my dad.
2 september 2026
Antwoord van Simplicity Cremations
Dear Miss Smith,
Thank you for your review. We're so pleased to hear that our staff have been friendly and helpful, and we really appreciate you trusting us with the care of your dad.
My husband and I had a great…
My husband and I had a great conversation with one of the staff. He guided us through all that we needed to know and we now feel reassured we have chosen well for our family.
9 september 2026
Antwoord van Simplicity Cremations
Dear Terry,
Thank you for your review. We're so pleased to hear our team member made you and your husband feel comfortable and reassured in your choices for your family.
Good service and professional phone…
Good service and professional phone call very happy with everything thank you
1 september 2026
Antwoord van Simplicity Cremations
Dear Mr Neil,
Thank you for your review. We're pleased to hear your received professional, high-quality service and are happy with your arrangements.
Informative simple to understand …
Informative simple to understand after more time I'm sure i can be more accurate
1 september 2026
Antwoord van Simplicity Cremations
Dear Mr Penn,
Thank you for your review. We're pleased you found the process informative and simple to understand. If you have any further questions, please reach out to us. We're always happy to help!
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