Our business expanded to Amazon UK and DE a couple of years ago and we've been using SimplyVAT from the start. They make the VAT process clean and easy. The best part is that humans actually answer my... Toon meer
Bedrijf heeft geantwoord

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Our business expanded to Amazon UK and DE a couple of years ago and we've been using SimplyVAT from the start. They make the VAT process clean and easy. The best part is that humans actually answer my... Toon meer
Bedrijf heeft geantwoord
Excellent support from Robyn! She was very kind, patient and professional throughout the whole process. She took the time to explain everything clearly and was always available to answer our questions... Toon meer
Bedrijf heeft geantwoord
Unprofessional....upon deciding not to use SimplyVat (due to bad communication and unable to use their Tribexa portal) we moved on to greener pastures. Unfortunately we still had some outstanding VAT... Toon meer
Bedrijf heeft geantwoord
We are a charity and are below the UK threshold for registering for VAT. Due to legislative changes with needed to find an organisation to help us to comply with VAT compliance in the EU. I only ha... Toon meer
Bedrijf heeft geantwoord
SimplyVAT was founded in 2014 to help businesses sell their products and services across international borders. We support our clients with compliance (indirect tax, EPR and customs) so they can reach their customers in Europe, North America and Asia. We're known in the ecommerce industry for our customer service, and we really value Trustpilot reviews - the feedback lets us know what's working and what we need to improve on.
Unit J, Hove Technology Centre, BN3 7ES, Hove, Verenigd Koninkrijk
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Heeft 94% van zijn negatieve reviews beantwoord
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Got more than 5 penalties / fines by the HMRS due to late Vat return filling by this company, and i have been promised that they will pay all those penalties as it clearly was their fault, but they have never done it!
Furthermore, until today, I have yet received our statement of account document from the HMRC, with some excuses that they requested our balance from the HMRC and yet received any reply from them.
I have been waiting for it more than two years now!
I'm sure that our account have depth outstanding for a long time now do to their unprofessional service!
Furthermore, I have yet received the update of our company address confirmation with the required accounts statement, and i have been waiting for it more than two years as well, and just keep getting excuses as always!
I have also asked few times to provide all the necessary details and confirmations needed in order to transfer our account to our new Tax agent, but they simply stopped replying to emails, and even at this stage do not cooperating to help solving all of our account issues!
At this point, we explained that we will let our lawyer handle it directly, and make sure that SimplyVat will bear any of the penalties applied to our account due to the late submissions to the HMRC,
And any other negative consequences that will arise due to the unprofessional way treated by SimplyVat so far!

Antwoord van SimplyVAT
Good company. Paulo who was always very friendly, helpful and knowledgeable with great sense of humour.

Antwoord van SimplyVAT
Laura was super knowledgeable and able to answer all of my questions relating to VAT in the UK and EU in a very short period of time! There was no ambiguity. Looking forward to working with the rest of the team.

Antwoord van SimplyVAT

Antwoord van SimplyVAT
I would recommend SimplyVat to any Amazon seller who wants to expand their UK/US business into the EU.
To hold inventory in EU FBA marketplaces and then sell to EU customers, sellers must first become VAT registered in each EU marketplace.
SimplyVat as the name states made the whole process Simple! As an Amazon business owner I had to wear many hats to become successful, but, setting up and registering for VAT in each marketplace, and then ensuring I was compliant and submitting my VAT returns correctly and on time was a step too far for me.
SimplyVat made the whole process very Simple, leaving me to concentrate on what I was good at, building my business.

Antwoord van SimplyVAT
Michaela was very helpful, professional and easy to talk to. She followed up with an email summarizing our conversation immediately. Great company!

Antwoord van SimplyVAT
I watched an excellent Youtube session with Alex Wyatt and this gave me trust in their service. I then got in touch for a session with Laura Vanstone and was equally impressed. Clearly there's a culture of long-term client retention in mind. Great experience so far, thank you!

Antwoord van SimplyVAT
We have been with simply VAT for many years. Pre-Brexit things were quite routine however post-Brexit things changed for the worst. Germany wouldn't let us deregister from VAT and sent us hundreds of thousands of pounds in estimated demands despite the fact that VAT was being paid by our customers on importing. In short, Simply VAT helped us fight our case, which we won, and got us out of a very stressful situation. They were incredibly helpful and efficient and I would highly recommend them.

Antwoord van SimplyVAT
Been with Simply VAT for several years. Having an account manager makes a huge difference to other similar Companies. Fast and clear communication. They have specialists in the different tax depts. Highly recommend.

Antwoord van SimplyVAT
Dont trust them. They said they handle EU VAT but they do it though an agent which they didnt mention. As my experience with UK VAT companies using EU agents and not their own offices - has been fraught with problems, I paid before this and other information on their service was disclosed. Still trying to get my money back after no service as been provided. When there is a problem with money, they dont like responding or giving it back.

Antwoord van SimplyVAT
I have used simply VAT for several years and are happy with their service. They have a lot of knowledge and do a good job. A bonus is the free training I received through webinars. I would recommend using them.

Antwoord van SimplyVAT
SimplyVAT has been a great partner. And Valeria has gone out of her way to take care of us and our needs. I couldn’t recommend them more. So grateful to be working together.

Antwoord van SimplyVAT
Great company to work with. Made EU VAT process a walk in the park leaving us to do very little and really take care of your VAT troubles. Use them you won't regret it.

Antwoord van SimplyVAT
Simply exceptional service. Great advice from a very knowledgeable team. We had previously DIT, Chamber of Commerce, Inst of Export, DHL and FedEx for advice on VAT. None could explain it as well as SimplyVAT. First class.

Antwoord van SimplyVAT
They are not transparent with their charges and they take the advantage with the people who are far away from Europe to over charge for everything.
I hired SimplyVat to do the process of the registration of the VAT for Germany and England. However, I had no sales in both countries and my business did not go forward, so I had to deregister.
After paying 800 pounds to register and had no sales in both countries, they wanted to charge me 500 pounds to deregister, plus 250 dollars to send null returns.
I realised they were not trustfull and were taking advantage of my situation. So, I researched and could do both deregistration by myself, which was not that difficult and were for free.
Don´t trust on them.
They are the typical company who will disappear with the money of your company and you will not hear back from them anymore.
I felt morally assaulted and I wish I could have make many questions before starting the relation with SimplyVAt.
The good part is that I learned quite a lot and now I am much more malicious and will not trust in any company anymore.

Antwoord van SimplyVAT
I registered for UK VAT, and Dragos kindly helped me through this process. He was great- communicated promptly to me throughout the process and was very pleasant to deal with. 5 stars!
I am yet to be allocated a contact person and process for my quarterly VAT returns but I'm hoping the service will be equally great.

Antwoord van SimplyVAT
We are with Simply VAT since about a year and unfortunately have not had a good experience thus far. They market themselves to overseas online sellers so I assumed they would know the basics of this arena. Unfortunately when I came on board I was given bad advice: when first applying for VAT registration through Simply VAT I had a pre-existing EORI - they did not advise that I get a new EORI to be linked to my VAT registration number. This was not cleared up and worked out for for multiple quarters of filings, and as such we were not able to claim back thousands of pounds or import duties. Their response early on in working this out was was to the tune of "we're not import specialists". To me what that meant was they are not knowledgeable in the basic workings of online selling.
Once realising the issue I wrote my account contact to express my disappointment on how this was handled and that this mistake in their advice given to me cost us thousands of pounds, and the reply back answered other questions but didn't even acknowledge my complaint whatsoever.
So I'm not only disappointed with the level of expertise, but also now at the level of care service they provide their customers.
It looks like the CEO replies to some of these reviews, who knows, maybe I'll actually get an acknowledgement of the issue, but I won't hold my breath. I'm still with this company purely because it's a big undertaking (time and cost) to switch, but I definitely wouldn't recommend Simply VAT.

Antwoord van SimplyVAT
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