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SimplyVAT Reviews 

252
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Here is what SimplyVAT promised us when we signed up, and what they're still promising on their website now: "Connect your stores to our VAT platform Tribexa, and get your returns done in just... Toon meer

Beoordeeld met 5 van de 5 sterren

Our business expanded to Amazon UK and DE a couple of years ago and we've been using SimplyVAT from the start. They make the VAT process clean and easy. The best part is that humans actually answer my... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Excellent support from Robyn! She was very kind, patient and professional throughout the whole process. She took the time to explain everything clearly and was always available to answer our questions... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We are a charity and are below the UK threshold for registering for VAT. Due to legislative changes with needed to find an organisation to help us to comply with VAT compliance in the EU. I only ha... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Belastingaangifte
  2. ook in
  3. Belastingaangifte software
  4. Belastingconsultant
  5. Business to Business-service
  6. E-commerceplatform

Geschreven door het bedrijf

SimplyVAT was founded in 2014 to help businesses sell their products and services across international borders. We support our clients with compliance (indirect tax, EPR and customs) so they can reach their customers in Europe, North America and Asia. We're known in the ecommerce industry for our customer service, and we really value Trustpilot reviews - the feedback lets us know what's working and what we need to improve on.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

252 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(252)

66 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Simply VAT are a trusted company

We have been working with Simply VAT for years now.
We always get a great service from them and Vittoria always looks after our account really well.

19 februari 2024
Review zonder uitnodiging
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Antwoord van SimplyVAT

Hi David, Thank you so much for your feedback! We really appreciate it.

Beoordeeld met 5 van de 5 sterren

Monika Gee from simplyVAT is great

Monika Gee from simplyVAT is one of the best VAT advisors I have encountered so far, although the service is quite expensive, you can be sure that any tax or VAT-related problems will be solved.

14 februari 2024
Review zonder uitnodiging
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Antwoord van SimplyVAT

Hi Angel, Thank you so much for taking the time to share your positive review! We are delighted to hear that you had such a positive experience

Beoordeeld met 5 van de 5 sterren

A Great Partner on VAT

Why I am saying SimplyVAT.com is great is all because of the enthusiastic account manager and customer service team. Everytime when I have any questions, I can always contact their account manager or customer service team to help. Their timely response impressed me a lot.

13 december 2023
Review zonder uitnodiging
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Antwoord van SimplyVAT

Hi Alvin, thanks for your lovely review

Beoordeeld met 5 van de 5 sterren

Great team of exeperts

I have worked with SimplyVAT for almost 6 years now, and I am more than happy with their work. Always on time, always precise, and their expertise is undoubtful

20 december 2023
Review zonder uitnodiging
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Antwoord van SimplyVAT

Hi Andrii, thank you so much for your review!

Beoordeeld met 5 van de 5 sterren

We had a very good experience with…

We had a very good experience with Simply VAT. Our accountant manager was very nice, responsive and efficient. Their process is well organised. Everything went smooth. Recommend :)

25 september 2023
Review zonder uitnodiging
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Antwoord van SimplyVAT

Thank you for your review!

Beoordeeld met 5 van de 5 sterren

Making life simpler

The world of EU VAT registration is fraught with complexity and unseen hurdles. SimplyVAT navigated all of this for us efficiently and effectively, indluding extracting refunds!
Communication was excellent!

1 september 2023
Review zonder uitnodiging
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Antwoord van SimplyVAT

Hi James, thank you so much :)

Beoordeeld met 5 van de 5 sterren

I had a very good experience with…

I had a very good experience with SimplyVAT, all the replies I received were precise, thorough and complete. Michaela (my person of reference) was always very kind and patient in providing feedbacks and doing further evaluations when asked...I can totally recommend them to anyone who wants to open a VAT account in UK or do business there.

31 augustus 2023
Review zonder uitnodiging
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Antwoord van SimplyVAT

Thank you so much for your review Luca!

Beoordeeld met 5 van de 5 sterren

Have been great untangling our weird situation!

SimplyVAT has been great at helping us become 'current' in our VAT situations, which involve a name/entity change, backdated returns, and an audit. We had some communications issues with our first rep, but when we brought them up, we were re-assigned to a new rep, who immediately went into action. Definitely recommend them!

23 augustus 2023
Review zonder uitnodiging
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Antwoord van SimplyVAT

Hi Heather, thank you so much for your review and feedback!

Beoordeeld met 1 van de 5 sterren

After nearly 2 years of nonsense

After nearly 2 years of nonsense, Simply VAT did not produce a VAT registration for my e-comm business. There service is horrendous. This is simply a scam. Avoid this company at all costs.

10 augustus 2023
Review zonder uitnodiging
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Antwoord van SimplyVAT

Hi Larry, thank you for taking the time to give us your feedback. I am very sorry to hear about your experience working with SimplyVAT.com and would like to assure you we take your feedback very seriously. My colleague will be in touch with you personally to learn more about your experience and discuss what we can do to resolve your situation.

Beoordeeld met 5 van de 5 sterren

Jordanne - Brilliant!

Jordanne - Account Manager

She is wonderful, efficient and guides on any issues. If only all VAT concerns could be handed so easily! Would highly recommend

31 juli 2023
Review zonder uitnodiging
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Antwoord van SimplyVAT

Thank you Gillian for your lovely review!

Beoordeeld met 4 van de 5 sterren

Great customer service

Customer service has been really good and questions always answered in a timely manner with full explanation.
Once the WooCommerce API is complete it will be a great benefit to us as no more manual data gathering.

13 juni 2023
Review zonder uitnodiging
Logo SimplyVAT

Antwoord van SimplyVAT

Thank you for your review Deborah! The WooCommerce API is live so please contact your Client Manager if you have not already been contacted and we can get that set up for you!

Beoordeeld met 1 van de 5 sterren

AVOID!!!

AVOID!!!
Good: They were the only ones that could figure out brexit at first, and it was amazing, but then...

Bad: They bill you fill price for NIL filings, which should be discounted as they are charged less.

Ugly: Once you find another importer of record or filing company and attempt to cancel your terms with them, they IGNORE YOU FOR MONTHS ...while still billing you full price for filings you haven't given them data for.

Ignored. Totally.
For MONTHS.

When they want your money for doing NO WORK AT ALL they're very responsive. But when you try to leave... TERRIBLE.
(I am still being billed for no work as I type this.)
AVOID!!!!

6 juni 2023
Review zonder uitnodiging
Logo SimplyVAT

Antwoord van SimplyVAT

Hi John, thank you for your feedback. I am very sorry to learn of the experience you have received with regards to your invoicing and communication. This has clearly not met the standards we aim to deliver here at SimplyVAT.com. I have logged this feedback through our formal process and a member of our Senior Leadership Team will reach out to you to clarify the points you raise and resolve these for you.

Beoordeeld met 5 van de 5 sterren

Reliable, informative and easy!

We're using SimplyVAT for our OSS and HMRC VAT reporting and they've been amazing. They're reliable and super easy to work with. A special thanks to our client manager, Ulla, for always being available to answer questions. Highly recommend!

31 mei 2023
Review zonder uitnodiging
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Antwoord van SimplyVAT

Thank you Marthe :)

Beoordeeld met 5 van de 5 sterren

Excellent qualified service!

Excellent qualified service!

SimplyVAT has helped us enormously and successfully in recovering the overpaid VAT from various European tax authorities. Communication from start to finish was excellent and we could not have trusted this to any other company.

30 mei 2023
Review zonder uitnodiging
Logo SimplyVAT

Antwoord van SimplyVAT

Thank you so much for your review!

Beoordeeld met 5 van de 5 sterren

Very Helpful!

We're a US-based company and SimplyVAT has been very helpful with our VAT filing and they are very informative during every step. We're very happy to be working with them.

1 december 2022
Review zonder uitnodiging
Logo SimplyVAT

Antwoord van SimplyVAT

Hi Fumi, thank you so much for your review :)

Beoordeeld met 5 van de 5 sterren

Great team - very responsive

Simply VAT give an excellent service. They respond quickly, are very knowledgeable and friendly to work with. They are laser focused on providing great service. Recommended.

15 mei 2023
Review zonder uitnodiging
Logo SimplyVAT

Antwoord van SimplyVAT

Hi Tim, thank you for your review!

Beoordeeld met 5 van de 5 sterren

Excellent from start to finish

Worked with SimplyVat for about 2 years for their IOSS service (I've since stopped marketing to EU so am no longer a client currently). Honestly, flawless service. I never had to worry about their submissions because they were always on the ball. Answered questions quickly and picked on things that I missed. My client manager was Ulla and she provided an excellent service.

15 mei 2022
Review zonder uitnodiging
Logo SimplyVAT

Antwoord van SimplyVAT

Hi Eriq, thank you so much for your review :)

Beoordeeld met 5 van de 5 sterren

Great service

Good assistance during the onboarding process to make sure everything is working smoothly and both client and agent understand their responsibilities. Once everything was set up it has been smooth sailing each month for IOSS VAT returns.

13 april 2023
Review zonder uitnodiging
Logo SimplyVAT

Antwoord van SimplyVAT

Hi Mark, thank you so much for your review!

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