Skill Capped Reviews 118

Terrific customer service, videos are top notch. Just hope the pve side catches up with the pvp quality.

I made a payment mistake on my end, but the way it was handled speaks well of the company. The support team responded promptly, assessed the situation fairly, and issued a refund without unnecessary complications. A solid example of professional and effective customer support when it actually matters.

I mean the Costumerservice was good but 40h for like 100 or 200 rating is in my opinion not worth the money. Even in lower ratings.

Its just a scam for Midnight M+. I did purchase a yearly plan, still having previous expansions tutorials. I paid a week before Midnight launch, but no update since that. Now we are at 12.0.5.

I didn't use the service for a very long time, but it seemed like good content for what I can tell.

Customer service is also good.

The services are amazing. I did run into a subscription issue tho. After I stopped using their services, I forgot to cancel my annual plan and accidantally got charged again the next year. Since it was my mistake, I didnt complain and I just canceled after. A year later I got charged again tho. I contacted the support and they promised to refund my money for the last payment. So in the end I should get my money back but the fact their subscription system is so bugged / they scam people who dont pay attention - thats an issue.

Great product. Customer service and discord channel proved to be very helpful.

I cancelled the subscription because i dont think i can grasp knowledge of the game in the methods like that

The website is excellent and kept very up to date. I accidentally purchased the annual subscription instead of monthly, but the support team responded immediately and processed a full refund quickly and hassle-free. Highly recommend!

Horrible support, horrible content cadence. The whole operation oozes of laziness and entitlement. Good luck getting any more than a cookie cutter response from support on anything at all. They dont care about even long time subs. Their YT content is nearly as good as what they make you pay for, avoid its a waste of money and ran by folks who couldnt care less about their customers.

I accidentally purchased the annual plan instead of the monthly one on Skill Capped. I contacted support immediately to explain the mistake and asked if it could be changed or refunded.

It has now been over two weeks, and I still haven’t received any response despite emailing multiple times. The complete lack of customer support is very frustrating.

I’m hoping this review gets their attention so someone from Skill Capped finally responds and helps resolve the issue.

Their support is non existent. Bought it used it for 2 days realized it wasn’t for me. Wanted a refund, sent an email 3 weeks ago and got an automated email telling me they were going to answer within 48 hours. 3 weeks and no response to several emails.

Sad refund policy. In all their advertisements they say oh go up 5 divisions or your money back. I watched like the whole first set of videos enough to equal over 2 per week for the rest of the year. I got to get a refund and they said no because I didn't watch 2 per week... Seriously? Im sorry I didn't spread them out across every week and instead watched them all In a short time. And does it matter? Like your telling me I'm not getting a refund because I didn't use your service enough? So like what am I paying for exactly then? I watched a decent bit of videos I quit league because of life and I can't get my money back because your faq's say you have to watch 2 per week for like the entire year. That's some shady shit.

Been emailing them multiple times during the last 2 weeks without a response.

Regarding a refund within 30 days no questions asked.

I am starting to wonder if it is their strategy to wait the 30 days out before they reply and then deny the refund.

Bad experience overall with their support

I like the condensed and straight-to-point style of the videos. I had a question about my subscription and got a helpful response the next day. The price is also very reasonable. Can recommend.

Very good customer service. They refunded me when I forgot to cancel my annual renewal. Not a lot of companies do that. There is a 10 day grace period though so make sure you’re within that.

You guys are the best! I made a mistake with my subscription, and you helped me with everything and refunded me really fast. Love you with all my heart!

Real good had the issue I had was resolved and am happy

Great customer service. My email was replied within a business day.

I have been hard stuck gold 3/4 mid main for around 3 years. After watching their good/bad assassin video, multiple midlane videos, and roaming videos, and some Smurf commentaries, I was able to climb to platinum 4 in about 2 months. I’ve never been plat, I got to gold 1 season 8 as a karma support main but couldn’t hit plat. Now I’m a plat player.
Skill capped was worth it for me but you have to watch the videos and practice a lot.