Skylight Broadband Reviews 

55
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent people to deal with. Installation with no fuss. Great fast internet provided at a fraction of the cost of the dreadful service I got from BT. Highly recommended.

Beoordeeld met 5 van de 5 sterren

Great and informative Servis through out the pre contract and installation, with quick and effortless backup with after care help. First installed with constant 30 MB March 2023, upgraded to const... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Broadband is never to speed. It does not support many devices. Cannot adjust or connect locally to the router. Constantly informing Skylight broadband and they have never once made contact. In short,... Toon meer

Beoordeeld met 5 van de 5 sterren

Live in a rural area where broadband via phone line is 3mbps and 4G between 7 and 15 mbps. With Netflix & Catch up I spent as much time watching the buffering logo as the show. Skylight installed thei... Toon meer

Bedrijfsgegevens

  1. Internetprovider

Geschreven door het bedrijf

We are a local Wireless internet service provider (WISP) based in Devon reaching out to rural communities who currently struggle with poor internet speeds. Our Fixed Wireless Access (FWA) network is completely independent from the traditional copper lines and instead use the latest radio technology to supply our customers with a Superfast Broadband connection. We also provide an option for customers who wish to keep their existing phone number by transferring the standard phone line over to Voip Phone.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

55 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(55)

7 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Helen is always very helpful if I have…

Helen is always very helpful if I have a problem with my skylight broadband, If all customer service agents were like Helen life would be a lot more pleasant. H

13 december 2021
Review zonder uitnodiging
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Antwoord van Skylight Broadband

It’s great to hear as we try extremely hard to provide a good customer service.

Beoordeeld met 5 van de 5 sterren

We live in a small communal farmstead…

We live in a small communal farmstead consisting of 6 dwellings, all suffering the same unacceptably slow broadband via copper landlines with no solution to our problem. After years of complaints and callouts to BT I heard of Skylight through a neighbour in the next valley.
Inital contact was to set up a meeting to discuss solution as we live in a blind valley.
Their attending engineer was positive, with a can-do attitude.
As soon as my obligation was completed (pole erection, power etc)
They installed their equipment in one day and hooray, in one fell swoop the end of all 6 dwellings suffering of slow and non existant broadband, and at a competetive price.
Never looked back since.

20 november 2021
Review zonder uitnodiging
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Antwoord van Skylight Broadband

Thanks Don

Beoordeeld met 5 van de 5 sterren

Great local company

Great local company, prompt response and they keep you informed and provide a service which is very reliable.

19 november 2021
Review zonder uitnodiging
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Thanks Mike

Beoordeeld met 5 van de 5 sterren

Fast internet for rural businesses..

We are a rural based business so our internet connectivity options are limited. Like many businesses having a fast and reliable internet service is a must!
Skylight Broadband has provided us with a great alternative to copper - stable, reliable, and great value for money!
Big thanks to the team at Skylight!

19 november 2021
Review zonder uitnodiging
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Antwoord van Skylight Broadband

Thanks Chris

Beoordeeld met 5 van de 5 sterren

Skylight have changed our lives

This is a great business, providing high speed internet in tricky places. After years of struggling with old BT lines, long repair times and distant call centres, we have changed over to Skylight and are very happy. This is a local company, hard working and close to their customers. I think it's fair to say Skylight have changed our lives. Very good customer service and great fix times for those rare outages, highly recommended, a breath of fresh air!

19 november 2021
Review zonder uitnodiging
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Antwoord van Skylight Broadband

Thank you

Beoordeeld met 5 van de 5 sterren

Very impressive

Great customer service to facilitate the set-up and the engineer who visited to install the equipment couldn't have done more.

19 november 2021
Review zonder uitnodiging
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Antwoord van Skylight Broadband

Thanks simon

Beoordeeld met 5 van de 5 sterren

The team at skylight provided a…

The team at skylight provided a creative solution to our internet problems, being the only provider who have managed to bring a steady reliable level of internet into the group of houses where we live. We are so grateful for the work that they have done and would recommend Skylight to anyone.

18 november 2021
Review zonder uitnodiging
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Antwoord van Skylight Broadband

Thanks Hannah

Beoordeeld met 5 van de 5 sterren

Thank you Skylight Broadband!

Skylight Broadband have completely changed our WiFi experience! Living in the middle of nowhere meant that our broadband speeds were ridiculously slow. Along came Skylight and now we have reliable fast broadband. If we do have any problems, and they are rare, they are dealt with quickly and efficiently.
Thank you Skylight Broadband for helping us to join the 21st Century!

18 november 2021
Review zonder uitnodiging
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Antwoord van Skylight Broadband

Thanks for the review Sophie

Beoordeeld met 5 van de 5 sterren

Really great support. Great company. Highly recommend

Really great support. Helen took her time to unpick what had gone wrong, couldn't have been more helpful. Technical issues were explained with clarity for a non techie like me and I felt we were joint problem solving rather than being bamboozled by someone like you do with some companies. Helen went t great trouble to get hold of us as well and was persistent until she caught us. I am really impressed with Skylight. We had a really unstable connection with our previous providers but this has NEVER FAILED!! Amazing considering we live in the sticks, very rural area with no mobile signal. I can work from home, attend meetings, watch NETFLIX! We feel we have joined the 21st century albeit rather late.

14 oktober 2021
Review zonder uitnodiging
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Antwoord van Skylight Broadband

Many thanks

Beoordeeld met 5 van de 5 sterren

Great!!

Excellent system that gives us an amazing broadband connection and speed. Far more stable and an unbelievable speed, so much better than our previous supplier. Customer service is outstanding, can not recommend them highly enough. A very happy customer 😀

9 oktober 2021
Review zonder uitnodiging
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Antwoord van Skylight Broadband

Thanks Jon

Beoordeeld met 5 van de 5 sterren

Excellent Service.

Excellent service. Although my house is in a very awkward spot the installation went well and I now receive good broadband speed.

6 oktober 2021
Review zonder uitnodiging
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Antwoord van Skylight Broadband

Many thanks

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