Chose our mattress based on reviews on Which. Quick delivery. Would just suggest you make a note of the batch number ( needed to register the warranty) before putting the mattress on the bed. We’v... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My first nights sleep , oh yessss. When I eventually managed to carry this box up my very steep stairs. It was pretty straight forward but bloody heavy , I couldn’t believe how once I allowed air to g... Toon meer
As I've just bought it, the first impressions are very positive. I'm amazed how light the mattress is and, as such, how easy it was to fit it in my car. Price-wise, what can I say: fantastic and, more... Toon meer
Bedrijf heeft geantwoord
Absolutely love this mattress! 😴 The SleepSoul Wish 3000 is ridiculously comfortable and feels like amazing quality for the price. I’ve gone from “I’ll just have a quick lie down” to waking up... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Matrassenwinkel
- ook in
- Beddenwinkel
- Meubelfabrikant
- Promotieartikelen leverancier
- Slaapkamermeubilair winkel
Over SleepSoul Mattresses
Geschreven door het bedrijf
The World's a better place after a good nights sleep.
Our SleepSoul hybrid mattresses are designed to help you drift into a deep, restful sleep. Packed with high-quality materials and the latest features, the SleepSoul range keeps you comfortable and supported on any bed frame.
Choose from our unique designs to experience the perfect night's sleep - all night, every night,
Our SleepSoul Hybrid mattresses have been developed by Birlea Furniture, a family-run business with over 20 years' experience.
We go the extra mile to ensure our products surpass the expectations of our customers. All SleepSoul mattresses come with a 10-year manufacturers' warranty and are vacuum-packed and boxed for your convenience.
Find Your Perfect Mattress Today Why Choose SleepSoulWhere To Buy
Which? Best Buy Winner
Geschreven door het bedrijf
- Our Space double mattress is a Which? Best Buy
- What are Which? Best Buys? Which? Best Buys logos are only awarded to the very best of products in any given category. Which? tests a number of mattresses in their specialist test lab every year to simulate performance approximately over 10-years of use. They buy each mattress themselves to remain impartial, and then they conduct a series of laboratory tests to assess various factors including performance and durability.
- 10 year guarantee
- All our SleepSoul mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your SleepSoul and is valid for the first 10 years of use.
Awarded a Which? Best Buy
Our SleepSoul Space mattress is a Which? Best Buy
What are Which? Best Buys?
Which? Best Buys logos are only awarded to the very best of products in any given category. Which? tests a number of mattresses in their specialist test lab every year to simulate performance approximately over 10-years of use. They buy each mattress themselves to remain impartial, and then they conduct a series of laboratory tests to assess various factors including performance and durability.
Contactgegevens
Unit 6a-1, Birlea Way, DE74 2HL, Derbyshire, Verenigd Koninkrijk
- 01332 812870
- info@birlea.com
- www.sleepsoul.co.uk
Which? Best Buy Winners
4,7
Uitstekend
6K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The mattress is great
The mattress is great - well made , comfortable and smart. The purchasing, delivery and installation was really prompt, on time and straightforward. Altogether great!
17 september 2026
Antwoord van SleepSoul Mattresses
Thank you for your fantastic 5-star review! We are so pleased to hear that you are delighted with the quality and comfort of your new mattress. It is also wonderful to know that the ordering, delivery, and setup processes were so smooth, punctual, and hassle-free for you. We truly appreciate your feedback and hope you continue to enjoy many comfortable and restful nights of sleep!
Antwoord van SleepSoul Mattresses
Thank you for your 4-star review! We’re delighted to hear you were happy with our service. We really appreciate your feedback and look forward to welcoming you again soon.
Antwoord van SleepSoul Mattresses
Thank you for your 4-star review! We’re pleased to hear you found your mattress comfortable. We really appreciate your feedback and hope to welcome you back again soon.
Everything from start to finish was…
Everything from start to finish was extremely easy. Delivery chaps were excellent and very helpful. The bed itself is amazing!!! Can't believe how bad my last bed was or how good this one is. Couldn't be happier with the whole experience and would highly recommend.
26 september 2026
Antwoord van SleepSoul Mattresses
Thank you for your fantastic 5-star review! We're absolutely thrilled to hear that your entire experience, from start to finish, was so easy and positive. It's wonderful to know that our delivery team was excellent and helpful. We're especially delighted that you're finding your new bed amazing and that it's made such a significant difference to your sleep quality. We appreciate your high recommendation!
No pressure sale
No pressure sale, good contact for delivery but only downside is I am trying to register for the 10 year warranty but keeps saying site is not available and retry. Been doing this for two days but the same result.
1 oktober 2026
Review zonder uitnodiging
Antwoord van SleepSoul Mattresses
We appreciate your positive feedback regarding our sales and delivery. We're sorry to hear you're encountering difficulties with the warranty registration website. We are actively investigating this technical issue to ensure a smoother experience for our customers.
if you are still unable to complete your registration please email our customer services on support@birlea.freshdesk.com
Unbelievable what a difference a good…
Unbelievable what a difference a good mattress makes to your body and sleep highly recommend this mattress no more sore hips
24 september 2026
Review zonder uitnodiging
Antwoord van SleepSoul Mattresses
Thank you for your fantastic 5-star review! We are so pleased to hear what a positive impact your new mattress has made on your sleep and overall comfort, especially with your hips. It's wonderful to know you're experiencing such a difference.
Antwoord van SleepSoul Mattresses
We're delighted to hear the shop assistant provided such an informative and experienced service. Thank you for your kind words!
Excellent product, excellent service
Excellent price and delivery was next day (well known stores delivery was 4 weeks). Excellent service with clear delivery tracking and a phone call 30 minutes to 1 hour before. Product is VERY comfortable and come with a 10 year warranty! Unbeatable in my opinion.
26 september 2026
Review zonder uitnodiging
Antwoord van SleepSoul Mattresses
Thank you for your wonderful 5-star review! We are so happy to hear that you found our pricing excellent and that our next-day delivery service exceeded your expectations, especially compared to other stores. It's fantastic to know that our delivery tracking and pre-arrival call were helpful, and that you're finding your product very comfortable with the added peace of mind of a 10-year warranty. We truly appreciate your kind words!
Recommended mattress delivery and quality.
Recommended. Ordering and paying for my Heaven single mattress was simply done. Delivered on time. Satisfied with the quality and comfort of the mattress.
24 september 2026
Antwoord van SleepSoul Mattresses
Thank you for your wonderful 5-star review! We're so pleased to hear that ordering your Heaven single mattress was a simple process and that it was delivered on time. It's fantastic to know you're satisfied with the quality and comfort of your new mattress.
Fast and efficient delivery
Fast and efficient delivery. Mattress is so comfy - I love it!
27 september 2026
Antwoord van SleepSoul Mattresses
Thank you for your wonderful 5-star review! We're absolutely delighted to hear that your delivery was fast and efficient, and especially that you're finding your new mattress so incredibly comfy. We hope you continue to enjoy many restful nights!
Extremely hard mattress
Extremely hard mattress, despite all attempts to soften. Causes back pain, and does not support 13 stone weight at all.
24 september 2026
Antwoord van SleepSoul Mattresses
We’re very sorry to hear that you’ve been disappointed with the mattress and, in particular, that you’ve experienced discomfort and back pain. We understand how frustrating this must be, especially after trying different ways to soften the mattress.
Mattress comfort and support can vary from person to person, and we’re sorry that this particular mattress hasn’t provided the level of comfort and support you expected.
Kind Regards
Customer Services
Excellent product and service
Excellent product and service. Two single mattresses bought. Arrived rolled up. Soon flattened out. No odour. Very comfortable so far!
Delivery by MattressOnline excellent too.
26 september 2026
Antwoord van SleepSoul Mattresses
We're so happy to hear you're enjoying your new mattresses and found our delivery service excellent! We appreciate your kind words.
Absolutely love this mattress
Absolutely love this mattress! 😴
The SleepSoul Wish 3000 is ridiculously comfortable and feels like amazing quality for the price. I’ve gone from “I’ll just have a quick lie down” to waking up 3 hours later with no regrets. 😂
It’s supportive, cosy and genuinely feels like it should cost a lot more than it does. Brilliant value for money and I’d happily recommend it to anyone looking for a great mattress.
5 stars — although getting out of bed in the morning is now my biggest problem! 😂🛏️
24 april 2026
Review zonder uitnodiging
Antwoord van SleepSoul Mattresses
Thank you for your fantastic 5-star review! We absolutely love hearing how much you’re enjoying your SleepSoul Wish 3000.
It’s great to hear you’re finding it so comfortable, supportive and cosy, while also feeling that it offers fantastic quality and value for money. And we’ll take “getting out of bed is now my biggest problem” as a very positive review!
Thank you for recommending SleepSoul and for sharing such a brilliant review. We hope you continue to enjoy many comfortable nights ahead!
Sent incorrect size mattress via MattressNextDay, terrible supply chain control.
I purchased a SleepSoul mattress expecting the correct item, only to receive a completely wrong size (a Double instead of the King I ordered and paid £449 for). The packaging was mislabeled and had conflicting dimensions.
When trying to resolve this, the retailer's customer service supervisor dismissed clear photographic evidence. As the manufacturer, SleepSoul needs to take responsibility for how third-party vendors like MattressNextDay are distributing and mislabeling your products. I have had to escalate this to a formal PayPal dispute and report the supply chain issues. Appalling experience.
25 september 2026
Review zonder uitnodiging
Antwoord van SleepSoul Mattresses
Thank you for taking the time to share your feedback. We’re sorry to hear about the issues you experienced with the mattress you received and understand how frustrating it must have been to receive an item that did not match the size you ordered.
As the manufacturer, SleepSoul does not manage individual orders, fulfilment or customer service on behalf of retailers. Your order and delivery were arranged directly by MattressNextDay, so they would be responsible for resolving the issue with the order and arranging the appropriate outcome.
That said, we appreciate you bringing the concerns regarding the packaging and labelling to our attention. We take product and packaging information seriously and would be happy to review the details provided to us so we can investigate this aspect further.
We’re sorry that your experience has been disappointing and hope the matter can be resolved with the retailer as quickly as possible.
Antwoord van SleepSoul Mattresses
Thank you for your 4-star review! We’re pleased to hear you’re happy with the quality of your SleepSoul mattress.
We appreciate your feedback regarding the weight, particularly when handling a deeper mattress can be more difficult. We’ll certainly take your comments on board, and we hope you continue to enjoy the comfort and quality of your new mattress!
Really happy with this mattress
Really happy with this mattress! It’s comfortable, supportive, and has made a noticeable difference to my sleep. Great quality for the price—would definitely recommend it!
27 september 2026
Antwoord van SleepSoul Mattresses
Thank you for your 4-star review! It’s great to hear you’re really happy with your new SleepSoul mattress and are finding it comfortable and supportive.
We’re especially pleased to hear it has made a noticeable difference to your sleep and that you feel it offers great quality for the price. Thank you for recommending SleepSoul, and we hope you continue to enjoy many comfortable nights ah
An excellent mattress
An excellent mattress - thank you, I hope it lasts. However your packaging is poor. I didn't see the manual until I removed all the polythene. Fortunately the mattress was right side up and shot out away from me. I was lucky! Manual outside of polythene on a paper strip around the role with "important- manual here" printed around it.
25 september 2026
Antwoord van SleepSoul Mattresses
Thank you for your 5-star review! We’re really pleased to hear you’re enjoying your new SleepSoul mattress.
We’re sorry to hear about your experience when unpacking the mattress and appreciate you bringing this to our attention. Your suggestion regarding placing the manual clearly on the outside of the packaging, with a visible “Important – Manual Here” notice, is very helpful. We’ll certainly pass this feedback on to the relevant team for consideration.
We’re glad to hear you were safe and hope you continue to enjoy your new mattress for many comfortable nights ahead!
SleepSoul Wish 3000 Series…
I ordered a SleepSoul Wish 3000 Series Pocket CoolGel mattress, it arrived vaccum packed for easy delivery and was easy to unwrap safely. The mattress expanded very quickly and fully and after giving it a night to fully expand, I spent my first night in it, it was firm which my body needed but with a pillow top which felt like memory foam so it didn't cause any tension in my joints. I slept very well and am very happy with the quality of my mattress.
25 september 2026
Antwoord van SleepSoul Mattresses
Thank you for your fantastic 5-star review! It’s great to hear how happy you are with your SleepSoul Wish 3000 Series Pocket CoolGel mattress.
We’re pleased to hear the vacuum-packed delivery and unpacking process was straightforward, and that the mattress expanded quickly and fully. It’s wonderful to know you’re enjoying the firm feel and finding the pillow top comfortable, allowing you to settle in and sleep well from the first night.
Thank you for taking the time to share such detailed feedback on the quality and comfort of your mattress. We hope you continue to enjoy many restful nights ahead!
Antwoord van SleepSoul Mattresses
Thank you for your 5-star review! It’s great to hear you’re finding your SleepSoul mattress comfortable and that you feel it offers great value for money.
We really appreciate you taking the time to share your feedback and hope you continue to enjoy many comfortable nights ahead!
The mattress is well made and very firm…
The mattress is well made and very firm and comfortable
21 september 2026
Antwoord van SleepSoul Mattresses
Thank you for your 5-star review! It’s great to hear you’re pleased with the quality of your SleepSoul mattress and are finding it both firm and comfortable.
We really appreciate your feedback and hope you continue to enjoy many restful nights ahead!
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