Excellent service, delivered on time, no problems with the items purchased, well wrapped and protected. Couldn’t ask for any better.
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Lees wat reviewers zeggen
Just received my worktop, bang on time, the driver Ivan was a very friendly and helpful, he could not have been better, excellent all round. A very good service and price. I would highly recommend S... Toon meer
Great selection of work surfaces very helpful advice and customer service exemplary ..delivery driver was very polite and exceptionally helpful too .product is amazing we are over the moon ..have not... Toon meer
Bedrijf heeft geantwoord
Amazing 5***** I wish every company in the country operated like this, fantastic service from start to finish. We’re often quick to leave a bad review when something goes wrong, but rarely tak... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kookwinkel
- ook in
- Aanrechtwinkel
- Bouwmaterialen leverancier
- Doe-het-zelfzaak
- Keukenvernieuwer
- Keukenwinkel
Geschreven door het bedrijf
Solid surface kitchens direct (SSKD) specialise in supplying worktops and kitchens direct to your door at some of the best prices online. We constantly search the market for the best prices and new products to add to our store. We keep our costs as low as possible in order to offer you the best deals at the lowest prices available on the Internet today. You can browse and purchase a whole range of kitchen worktops, kitchen accessories, from replacement doors, laminate kitchen worktops in many designs, colours and styles or maybe choose the amazing look and feel of Solid Surfaces with their non porous surfaces, germs can't penetrate. These work surfaces can enhance and bring beauty to any kitchen. All products we feature are from market leaders, backed by full manufacturer warranty.
Contactgegevens
The Stanish Centre. 2 - 4 Cross Street Standish, WN6 0HQ, Wigan, Verenigd Koninkrijk
- 01257 446149 (option 1)
- info@solidsurfacekitchens.co.uk
- www.solidsurfacekitchens.co.uk
4,6
Uitstekend
994 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Fantastic service
Simple and easy to order. Extremely quick delivery. Delivery personnel excellent.
Product worktops and splashback 5 stars
13 oktober 2026
Never had to write a review before but…
Never had to write a review before but I’m so unhappy.
My work top was 5mm short in the width which meant my kitchen had to be postponed . It is a week on and I haven’t heard back for on this company about a replacement or refund. I can’t believe how bad the customer service is.
10 oktober 2026
Review zonder uitnodiging
Antwoord van Solid Surface Kitchens Direct (SSKD)
12/10 We received an email from our customer saying. One of my worktops is 5mm undersize and width, and his carpenter couldn’t finish the job. Stating he has pictures if we need them. Also saying I require a full refund and money for a further fit.
Our response.
Good morning thank you for getting in touch. Could you please elaborate on your query? Are you saying the worktop wasn’t 600 wide and was short? If you could please send more details and pictures that would help us assist you in this matter further, kind regards.
We then received a further email on the 13th of October saying exactly the same.
We have emailed him back once more and heard nothing back and then we got the one star review.
Unfortunately, we cannot help resolve an issue if we have no further communication from our Customer, we will try agsin to get in touch with him.
You feel it’s grossly unfair to leave one star review when the customer hasn’t let us try and put the problem right and bring the matter to satisfactory resolve for both parties. Which we are very willing to do !
SSKD Team
Excellent service
Excellent service, delivered on time, no problems with the items purchased, well wrapped and protected. Couldn’t ask for any better.
13 oktober 2026
Great Communication
Second time ordering from SSKD. Good prices, fast delivery and great communication.
13 oktober 2026
Delivery was on time and price was a…
Delivery was on time and price was a lot better than other places.
13 oktober 2026
Brilliant good service came on time…
Brilliant good service came on time would order again thanks
12 oktober 2026
Just received my worktop
Just received my worktop, bang on time, the driver Ivan was a very friendly and helpful, he could not have been better, excellent all round.
A very good service and price. I would highly recommend Solid Surface Kitchens Direct.
Peter Connor.
21 september 2026
Review zonder uitnodiging
worst manger ever
3 september 2026
Review zonder uitnodiging
Antwoord van Solid Surface Kitchens Direct (SSKD)
Our Customer has stated above worst manager ever, but our manager was on holiday when these events unfolded. Customer was sent an email regarding his delivery day, unfortunately he says he never received the email but that can’t be correct as he replied to the very email that had his delivery date on with his cancellation notification, he did not want to pay the re delivery fee!
When there is a failed delivery we have to pass on the re delivery fee that we get charged. Our customer did not want to pay the re delivery charge, and we refunded his card.
To be honest, we’re not sure how that justifies a one star review, lit wasn’t our mistake.
SSKD Team
Very Happy. Splashbacks need cut to size though.
The counter tops arrived on time and look great. The only down side was that they wouldnt cut the splashback to size but did so with the counter tops. I live in a flat and it meant we had to leave the 41000mm long splashback on the landing before we can cut it to size to even fit upstairs to my flat. It would be great if the splashback just arrived in two smaller pieces upon request, like the countertops did.
3 augustus 2026
Antwoord van Solid Surface Kitchens Direct (SSKD)
Many thanks for the 4 star review. We make it very clear in our emails at the point of enquiry that splasbacks are not able to be cut to size. This service is only available from the manufacturer for worktops. We apologise that customer is disappointed.
SSKD team
Lovely worktop really pleased with it
Lovely worktop really pleased with it, would purchase again.
3 augustus 2026
Antwoord van Solid Surface Kitchens Direct (SSKD)
Many thanks
Great company
Great company. Custom made is an island worktop as well as standard kitchen worktop, great quality. Helpful all the way through the process, highly recommend
3 augustus 2026
Antwoord van Solid Surface Kitchens Direct (SSKD)
Thanks for the very kind review
SSKD Team
I bought a kitchen panel
I bought a kitchen panel, door and drawer replacements from this company and the order was smooth and speed of delivery was really great. I received everything in a matter of two business days.
However, the company that shipped the parts made the delivery a bit complicated as the pallet was large. The truck driver was amazing and really helpful, and we managed to unload from the track the delivery.
In unpacking the items I realised that the packing list had everything but two doors were missing. I immediately reported the issue on in the evening and in a matter of 24h I received the missing parts.
The customer service is really proactive, but the communication is basic. You get an acknowledge and they act but not much more in informing you that the missing parts will be delivered the following day.
7 juli 2026
Review zonder uitnodiging
Antwoord van Solid Surface Kitchens Direct (SSKD)
We would like to thank our Customer for the kind review. Having looked at the two orders we find no notes in our files that we have contacted our distributor concerning any missing parts nor that our customer had contacted us. It might well be that the customer contacted our distributor directly. Any problem should already be always been reported to us so we can deal with it appropriately.. We do however apologise that the customers had a bad experience.
SSKD deliver on Quality
SSKD deliver on Quality, Cost, Timing and Customer Care. I would recommend this Company to anyone thinking about buying Kitchen Worktops. You will not find any better in the UK.
17 juli 2026
Antwoord van Solid Surface Kitchens Direct (SSKD)
Many thanks we really appreciate your comment
Amazing 5*****
Amazing 5*****
I wish every company in the country operated like this, fantastic service from start to finish.
We’re often quick to leave a bad review when something goes wrong, but rarely take the time to praise when everything goes as it should.
I can highly recommend this company. From purchasing at a very reasonable price to delivery, the communication was excellent and everything arrived on time. Great experience all around.
Keep it up SSKD, give yourselves a bonus this summer.
18 juni 2026
Review zonder uitnodiging
Antwoord van Solid Surface Kitchens Direct (SSKD)
Your comments are very much appreciated, it helps us move forward and we're pleased that you were satisfied with your overall experience
Thank you
SSKD Team
Highly recommend these worktops
Worktops arrived on time and the driver was friendly and pleasant.
The online ordering was simple and
the worktops are great quality.I have had many compliments on how beautiful they are
I would definately recommend this company and their products
4 juni 2026
Antwoord van Solid Surface Kitchens Direct (SSKD)
Many thanks for your kind review
Sample arrived which confirmed our…
Sample arrived which confirmed our choice. Placed order arrived on date we chose.
We picked the company from of the Internet so a little hesitant a first but soon put at ease all round an excellent service. Thank You
28 mei 2026
Antwoord van Solid Surface Kitchens Direct (SSKD)
Thank you so much
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