A Different Kind of Review – Sopp + Sopp A slightly different review for Sopp + Sopp, as mine is based on my experience as a job applicant rather than a customer. I recently had the plea... Toon meer
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Lees wat reviewers zeggen
Dan was professional, and explained clearly what their role is and what I needed to expect . He was patient . Our conversation was reassuring to me as it is the first time I had been in this situation... Toon meer
Bedrijf heeft geantwoord
Joel was very reassuring and explained everything incredibly well. He was also compassionate and put me at ease. I’m ND on top of currently having a massive flare up of my chronic illness which was ma... Toon meer
Bedrijf heeft geantwoord
friendly and clear caller. helpful level of info and I liked that I was given options, like hearing or recieving data small print, sending photos etc. felt like Dan understood that I had been inconven... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
sopp+sopp works with large vehicle fleets, supporting drivers that have been in a collision or accident on the road. The business also arranges repairs and replacement vehicles for third parties whose vehicle has been damaged by a fleet driver.
Contactgegevens
Cygnet Road, PE7 8FD, Peterborough, Verenigd Koninkrijk
- 03300 583174
- sales@soppandsopp.co.uk
- www.soppandsopp.co.uk
4,7
Uitstekend
737 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Joel was a massive help and really took…
Joel was a massive help and really took the time to explain the whole process and reassure me every step of the way.
26 mei 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for taking the time to leave such positive feedback. We’re committed to delivering great experiences, and it’s rewarding to know we met your expectations.
Answered promptly
Answered promptly, clear when asking questions, efficient and friendly demeanour
26 mei 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.
Very smooth process
Very smooth process. Friendly, informative agent and they really try and get hold of you to ensure peace of mind. Great experience
22 mei 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for your fantastic review! We’re thrilled to hear this and will make sure your comments are shared with the team.
Poor Customer Service
Submitted a complaint over the dreadful handling of my claim - Came to a resolution but heard nothing since in relation to agreement on the resolution and confirming they received my account details.
Doesn't surprise me though with this company
Que the response - Please email xxx your details - No, just show a level of competence, and reply to my email so the complaint can be closed
22 mei 2026
Review zonder uitnodiging
joel was incredibly helpful and…
joel was incredibly helpful and personable !
made what was a stressful complicated situation into a smooth simple and easy experience after explaining and reassuring everything to me
22 mei 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.
Antwoord van sopp+sopp
Thank you for your taking the time to leave a positive review and score. We really appreciate it.
Excellent experience
Excellent experience, quick and easy, no stress.
21 mei 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
We really appreciate you letting us know! Glad we could make things easy for you.
Ruth had great customer service very…
Ruth had great customer service very informative, she was very polite and provided a positive service
21 mei 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
We’re delighted to hear that we did such a great job for you. Thank you very much for your review.
Very helpful
Meida was friendly, patient and helpful. She dealt with my query very efficiently.
18 mei 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for your review, we are happy you’re pleased with the service we provided.
Very quick and efficient
Very quick and efficient, Joel reached out to me before I had reported it and sorted all my details and arranged to be sorted, very helpful
20 mei 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
We really appreciate you letting us know! Glad we could make things easy for you.
Joel was super helpful
Joel was super helpful, able to answer all my questions and move my claim into the next steps.
20 mei 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for your review, we are happy you’re pleased with the service we provided.
Very helpful and informative
Very helpful and informative. Easy to talk to. Explained things well.
19 mei 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for your valuable feedback. We are glad to hear you are pleased with the service we provided.
Daniel was professional,polite
Daniel was professional,polite, clearly explained the process and answered all my questions.
19 mei 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.
The agent was extremely helpful
The agent was extremely helpful , friendly and professional. The process was explained clearly and thoroughly making the whole interaction simple and easy to follow -thank you
18 mei 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you very much for your review. We’re delighted to hear that you’re happy with the service we provided, and very much appreciate your feedback.
Joel was very helpful and made me…
Joel was very helpful and made me feel positive about the situation . I would highly recommend
18 mei 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
We’re delighted to hear that we did such a great job for you. Thank you very much for your review.
Joel was amazingly helpful on the…
Joel was amazingly helpful on the phone! He was super friendly and made me feel comfortable. He made sure I was well-informed and I left the call feeling great. Thank you!!
18 mei 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.
Joel was very informative and answered…
Joel was very informative and answered all my questions. Easy to speak to and arranged to call me knowing I had been on the phone all morning trying to get things sorted constantly being passed pillow to post by my own insurers. Joel explained how everything works and what would be happening next. Very helpful and got everything sorted for me in one phone call. Thank you Joel a great service from you.
18 mei 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
She was excellent helping solve my…
She was excellent helping solve my query.
18 mei 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for your taking the time to leave a positive review and score. We really appreciate it.
The support
The support , was a lovely lady who was polite , knowledgable , and clear to understand
18 mei 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
We’re delighted to hear that we did such a great job for you. Thank you very much for your review.
Joe was really helpful in guiding me to…
Joe was really helpful in guiding me to find a solution in a professional way and was reassuring about the situation.
17 mei 2026
Review zonder uitnodiging
Antwoord van sopp+sopp
Thank you for your review, we are happy you’re pleased with the service we provided.
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