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Southampton Cruise Centre Reviews 

450
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From embarking to disembarking the whole time was fabulous. Cabin was spotless. Fantastic room steward Andy. Staff worked tirelessly. Plenty of food choices. The restaurant service was amazing. L... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

our experience dealing with Southampton cruise centre was excellent. we had issues with our bank transfer. Rebecca Kyte was excellent and managed to get our cabin on hold for 5 days. Only one issue... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Becky was really helpful, knowledgeable and responded back to me very quickly when I had queries. She discounted my cruise to a great price. Would definitely book through Southampton Cruise Centre aga... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have never used this company before, but checked the online cruises, I needed to confirm some details so I called the agents, I was really pleased with the helpfulness of the agent I spoke to (Carol... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cruisereisbureau
  2. ook in
  3. Cruiseorganisator
  4. Reisbureau
  5. Reislounge
  6. Reisvaccinatiekliniek
  7. Reiszoekmachine

Over Southampton Cruise Centre

Geschreven door het bedrijf

Leading UK Cruise Specialists

Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.

We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.

In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.

Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.

With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.

Visit Southampton Cruise Centre

Where Customer Care Comes First

ABTA Bonded & ATOL Protected

ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

450 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,9

Alle reviews

(450)

447 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Easy to do

Easy to do, when I rang to check details got straight through really helpful staff

21 september 2026
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Antwoord van Southampton Cruise Centre

Hi Stuart,

Thanks for your review.

We're always happy to be at the end of the phone when you need us, so it's great to hear you were well looked after.

We hope you have a brilliant cruise!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Clear easy to use website

Clear easy to use website
Constant communication
Great price

20 september 2026
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Antwoord van Southampton Cruise Centre

Thanks for the great feedback!

We really appreciate you booking with us and hope you have a fantastic cruise to look forward to.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Lindsay made the whole experience a…

Lindsay made the whole experience a pleasure with honest advice and a wonderful personality.

25 september 2026
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Antwoord van Southampton Cruise Centre

Hi Cyril,

What a lovely review, thank you.

We'll make sure Lindsay sees this one. We're very lucky to have her on the team, and we're delighted to have you booked with us.

Wishing you a fantastic cruise!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Caitlyn

Caitlyn, good and Efficiency respond for enquiry

25 september 2026
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Antwoord van Southampton Cruise Centre

Thank you for your review!

We're really pleased our team could help and get back to you quickly. We appreciate your feedback and hope you have a wonderful cruise.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

The booking was very quick and…

The booking was very quick and efficient, the lady on the phone was so helpful and easy to talk to.

19 september 2026
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Antwoord van Southampton Cruise Centre

Music to our ears, Rosie.

It's great to hear you had a good booking experience.

All that's left to do now is enjoy the countdown to your cruise!

Have a wonderful holiday.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren
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Antwoord van Southampton Cruise Centre

Hi Ann-Marie,

What a lovely review, thank you!

That personal touch is really important to us, so it's wonderful to know it came through.

We hope you have an amazing cruise!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Incredibly easy to book and follow

Incredibly easy to book and follow. Excellent price too.

25 september 2026
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Antwoord van Southampton Cruise Centre

Thank you for your review, Lee.

It's great to hear you found the whole process simple.

Wishing you a wonderful time away!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Empresa responde prontamente

Empresa responde prontamente. É muito clara em suas informações e até o momento tem atendido minhas expectativas.

19 september 2026
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Antwoord van Southampton Cruise Centre

Hi Anderson,

Obrigado pelo carinho! Thank you for your lovely review.

We're really pleased you've been happy with the service you've received from us so far. Our team is always here if you need anything along the way.

We hope you have a fantastic cruise. Boa viagem!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

robin clarke was helpful and very…

robin clarke was helpful and very professional

19 september 2026
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Antwoord van Southampton Cruise Centre

Hi John,

Thank you for your kind review.

We're really pleased you were well looked after and appreciate you taking the time to share your feedback.

We hope you have a fantastic cruise!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Becky was really helpful

Becky was really helpful, knowledgeable and responded back to me very quickly when I had queries. She discounted my cruise to a great price. Would definitely book through Southampton Cruise Centre again

24 september 2026
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Antwoord van Southampton Cruise Centre

Hi Jessica,

Thank you for such a lovely review.

We'll make sure Becky sees your comments. The fact you'd happily book with us again is a huge compliment and exactly what we love to hear.

Have an amazing cruise, and hopefully we'll be helping you with the next one before too long!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 4 van de 5 sterren

Call back system went well with…

Call back system went well with cheerful and helpful staff.

17 september 2026
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Antwoord van Southampton Cruise Centre

Hi Ms Devaney,

Thank you for your feedback.

We're really pleased you had a good experience with our team. Sometimes it's just nice to speak to a real person!

We hope you have a fantastic cruise.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Easy to book and good value

Easy to book and good value

17 september 2026
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Antwoord van Southampton Cruise Centre

Thank you, Anne!

We really appreciate you booking with us and hope you have a wonderful cruise to look forward to.

Enjoy every minute!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Easy cruise bookings

I have never used this company before, but checked the online cruises, I needed to confirm some details so I called the agents, I was really pleased with the helpfulness of the agent I spoke to (Caroline) who answered my questions in a really friendly manner. the booking process is really easy, I will definitely be using this company again.

22 september 2026
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Antwoord van Southampton Cruise Centre

Hi Malcolm,

What a lovely review, thank you.

We're so pleased your first experience with Southampton Cruise Centre has been a good one. Knowing you'd happily come back and book with us again means a great deal to the team.

We hope you have a fantastic cruise, and remember we're only a phone call away if you need us before you sail!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Staff

Jacqueline was very efficient and extremely helpful

22 september 2026
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Antwoord van Southampton Cruise Centre

Hi Eric,

Thank you for your lovely feedback.

We'll make sure Jacqueline sees your comments. It's always nice to see our team getting the recognition they deserve!

Wishing you a fantastic cruise.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Easy booking.

16 september 2026
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Antwoord van Southampton Cruise Centre

Hi Jane

Thank you for trusting us with your cruise booking and for the 5-star review!

Wishing you a wonderful time away.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Quick and easy to book

21 september 2026
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Antwoord van Southampton Cruise Centre

Hi Shirley,

Thanks for your review!

We're really pleased to have you booked with us. All that's left now is to look forward to your cruise!

Have a wonderful time.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Great service again from Lee

Great service again from Lee. Always professional and knowledgeable

18 september 2026
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Antwoord van Southampton Cruise Centre

Hi Patricia,

It's lovely to welcome you back!

We'll make sure Lee sees your comments. Thank you for continuing to put your trust in us, it really does mean a lot.

Have another fantastic cruise!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Easy to Book

Live chat very informative and all questions answered. Easy booking

18 september 2026
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Antwoord van Southampton Cruise Centre

Hi Vickey,

Thanks for your lovely feedback.

We really appreciate your booking and hope you have a wonderful cruise!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Was very easy to book as a Canadian

Was very easy to book as a Canadian. Paid in GBP and had no problems. A representative also changed my cabin for me with no issues. Thank you Tom. 🙂

12 september 2026
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Antwoord van Southampton Cruise Centre

Hi Maria,

Thank you for your lovely review, all the way from Canada! 🇨🇦

We're really pleased we could get everything sorted for you, and we'll make sure Tom sees your kind comments.

We hope you have an amazing cruise!

Kind regards,
Southampton Cruise Centre

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