Heather was amazing in helping to book our cruise! It will be our first time cruising, and Heather helped to ensure we got the best deal for what we wanted! They explained how booking the right packag... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
From embarking to disembarking the whole time was fabulous. Cabin was spotless. Fantastic room steward Andy. Staff worked tirelessly. Plenty of food choices. The restaurant service was amazing. L... Toon meer
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our experience dealing with Southampton cruise centre was excellent. we had issues with our bank transfer. Rebecca Kyte was excellent and managed to get our cabin on hold for 5 days. Only one issue... Toon meer
Bedrijf heeft geantwoord
I have never used this company before, but checked the online cruises, I needed to confirm some details so I called the agents, I was really pleased with the helpfulness of the agent I spoke to (Carol... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Southampton Cruise Centre
Geschreven door het bedrijf
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Contactgegevens
298 Highfield Road, FY4 3JU, Blackpool, Verenigd Koninkrijk
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Uitstekend
453 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent booking experience
Excellent booking experience. All information sent and Excellent costumer service from the Lee!
2 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Victoria,
Thank you so much for your lovely review.
We'll make sure Lee sees your kind comments. It's always great to receive feedback like this!
Have a fantastic cruise, and we're here if you need us before you travel.
Kind regards,
Southampton Cruise Centre
This is my second time using…
This is my second time using Southampton cruise centre this year and I think they are exceptional on price and service thank you
7 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Tanyia,
Thank you for your fantastic review and, most importantly, for coming back to us again!
Your continued support really does mean a lot to everyone here.
We hope you have another amazing cruise and that we'll be helping you with number three before too long!
Kind regards,
Southampton Cruise Centre
Booking with Southampton Cruise Centre
I hadn’t dealt with the Southampton Cruise centre before but I’m glad I did. There was lovely, friendly voice called Jaqueline who took my call. She has been so patient throughout the whole booking process. Nothing was too much trouble. She had answers to all my queries and questions. We laughed a little and it added to making the booking so pleasant & easy to organise. Everything was explained clearly and she reassured me at the end of the call, should I have any questions to get back in touch. A fabulous booking experience. Thank you.
7 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Helen,
What a wonderful review - thank you for taking the time to share it with us.
We're so pleased your first experience with Southampton Cruise Centre was such a positive one. Reviews like yours really do mean a lot to everyone here.
We hope you have an amazing cruise, and as promised, we're only a phone call away if you need us before you travel.
Kind regards,
Southampton Cruise Centre
Very helpful on the phone when I…
Very helpful on the phone when I couldn't do what I wanted online. Patiently talked through all my options
7 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Deb,
Thank you for taking the time to leave us a lovely review.
Sometimes it's just easier to pick up the phone and speak to someone, and our team is always here whenever you need us.
We hope you have a fantastic holiday!
Kind regards,
Southampton Cruise Centre
All round great service !
2 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Michael,
Thank you for the 5 stars!
We really appreciate your support and hope you have a fantastic time on your cruise.
Kind regards,
Southampton Cruise Centre
Through my concern I am writing this to…
Through my concern I am writing this to give my experience about very first time. I’ve booked a cruise online it was seamless no problem. It was the guy who spoke to Lee as the top guy top man anything answer questions with answers practical truthful honestly I spoke to him in the morning. Two hours later. I’m paying for my cruise excellent would do it again. Will do well done Southampton cruise Centre Big tap on the back the girls as good as a booking on my all day, I will be back thank you, Glen Cockbill.
7 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Glen,
What a fantastic review - thank you!
We'll make sure Lee sees your comments. We're sure the "top guy, top man" will enjoy reading them!
It's brilliant to know we'll be welcoming you back again. Have an amazing cruise and enjoy every minute.
Kind regards,
Southampton Cruise Centre
service knowledge and availability
6 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Mike,
Many thanks for the 5 stars!
It's great to have your support and we hope you have a brilliant cruise.
We're here whenever you need us.
Kind regards,
Southampton Cruise Centre
Excellent service
Jackie Bumby was very helpful and efficient, and gave excellent service. Also a very competitive price. Paperwork is so easy to understand too.
31 juli 2026
Antwoord van Southampton Cruise Centre
Thank you for such a fantastic review.
Jackie will be thrilled to see your lovely comments. We're very lucky to have her as part of our team!
We really appreciate your support and hope you have an amazing cruise.
Kind regards,
Southampton Cruise Centre
Booked by phone
Booked by phone. Rebecca very very helpful and procedure went very smoothly and efficient and helpful
Thank you
6 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Mr Dobbs,
Thank you so much for your review.
I'll be sure to let Rebecca know you've taken the time to leave such lovely feedback.
Enjoy your cruise, and thank you again for your support.
Kind regards,
Southampton Cruise Centre
Last minute booking
Wanted a holiday at the spur of the moment due to commitments else where. Phoned them, discussed options which were limited due to time constraints. Managed to book a cruise very close to what we wanted and sailing in two weeks time. Excellent service from Carolyn at the Southampton Cruise Centre.
6 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Gary,
Thank you for your fantastic review.
Carolyn will be delighted to read your comments, and we really appreciate you taking the time to share your experience.
We hope you have an amazing cruise, and if you need anything before you set sail, we're only a phone call or email away.
Kind regards,
Southampton Cruise Centre
Antwoord van Southampton Cruise Centre
Hi Mark,
Thank you for your review.
We really appreciate your support and hope you have a fantastic holiday.
Kind regards,
Southampton Cruise Centre
Charlotte
Charlotte was first class in taking us through the process with all of the available add on's
5 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Richard,
Thank you for your lovely review.
It's always a pleasure to receive feedback like that, and we'll make sure Charlotte sees your kind words.
Wishing you a fantastic holiday.
Kind regards,
Southampton Cruise Centre
Antwoord van Southampton Cruise Centre
Hi Peter,
Thank you for your lovely review.
We're so pleased you chose Southampton Cruise Centre for your holiday and really appreciate your support.
Have a fantastic cruise, and we hope to welcome you back again in the future.
Kind regards,
Southampton Cruise Centre
VERY EASY EXPERIENCE not the first I…
VERY EASY EXPERIENCE not the first I have used Southampton Cruise Center Really helpful
5 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Graham,
Thank you for your lovely review.
It's always a pleasure to welcome you back, and we really appreciate your continued support.
We hope you have another fantastic cruise and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Amy was very helpful and steered us in…
Amy was very helpful and steered us in the right direction, regarding our upcoming cruise. She rang us back within 20 minutes with all the details, and answered all our questions politely and friendly.
5 augustus 2026
Antwoord van Southampton Cruise Centre
Hi David,
Thank you for your wonderful review.
Amy will be delighted to read your kind comments, and we really appreciate you taking the time to share your experience.
We hope you have a fantastic cruise, and if you need anything before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
Lee was a great help selecting my cruise
5 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Mrs Newman,
Thank you for your lovely review.
Lee will be delighted to know you took the time to share your feedback.
We hope you have a wonderful cruise and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Carolyn was such a friendly lovely lady…
Carolyn was such a friendly lovely lady , that put us at ease on our first cruise , thank you , so helpful
4 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Linda,
Thank you for your lovely review.
Carolyn will be delighted to read your kind words. We're so pleased you chose Southampton Cruise Centre for your first cruise.
We hope you have an amazing holiday and that it's the first of many wonderful cruises.
Kind regards,
Southampton Cruise Centre
Lovely friendly advice and ease of booking
So much easier to talk to someone friendly and knowledgeable, rather than trawl through websites for hours on end.
They were able to answer ALL of my queries and offer personal advice.
4 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Clare,
Thank you for your wonderful review.
We're so pleased you enjoyed the personal service our team provides, and we really appreciate you taking the time to share your experience.
We hope you have a fantastic holiday, and remember we're only a phone call or email away if you need us before you travel.
Kind regards,
Southampton Cruise Centre
I am a full time wheelchair user
I am a full time wheelchair user and needed an accessible holiday, I found that they where extremely helpful and assisted me with the booking and medical requirements
I would certainly recommend the services
30 juli 2026
Antwoord van Southampton Cruise Centre
Hi Chris,
Thank you for your wonderful review.
We're delighted we could help you find the right holiday, and we really appreciate your recommendation.
We hope you have a fantastic cruise, and if you need anything at all before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
very helpfull and friendly
29 juli 2026
Antwoord van Southampton Cruise Centre
Thank you for your kind review.
We really appreciate your support and hope you have a wonderful holiday.
Kind regards,
Southampton Cruise Centre
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