Both the people I spoke to were really helpful and sorted out my difficult problem expertly, efficiently and with understanding. I will look forward to using the spa voucher at a future point. Thank u... Toon meer
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Lees wat reviewers zeggen
Avoid i booked a spa day they took my money then said they dont do massages on Sunday even though it was conformed for sunday.then they asking for extra payment for the massage if I would of paid the... Toon meer
I booked a spa package in Wales. Per the email, I was supposed to contact the hotel directly. I contacted the hotel and left messages on their voicemail. Three times. I sent you three additional email... Toon meer
Ali , my booking assistant, has gone above and beyond to help me book a very special occasion for a diverse group with lots of different requirements ! It's a minefield out there and she has been a tr... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The leading central reservations & advice service for UK spas. Our easy to use website helps you to quickly find your perfect spa experience combined with our best price guarantee you can be confident of the BEST prices booking with us.
Find your indulgence with SpaSeekers
Geschreven door het bedrijf
- Best Price Guarantee on UK wide spa experiences
- Choose from our nationwide selection of spa experiences including: Spa Day & Breaks, Deals & Gift Vouchers
- Spa Gift Vouchers from just £25
- Redeemable UK wide at around 500 locations
- Award winning customer service
- Free impartial advice & booking service
- Specialists in group bookings
- Book online or by phone
- Instant gift vouchers from £25
Contactgegevens
4 Villiers Court, Copse Drive, Meriden Business Park, CV5 9RN, Coventry, Verenigd Koninkrijk
- www.spaseekers.com
4,3
Uitstekend
15K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I didn't receive a confirmation from…
I didn't receive a confirmation from the venue, emailed Spa Seekers & they called me the next day & sorted everything. How lovely to actually speak to someone & be reassured that they will sort it for me.
Excellent customer service, thank you Harry! ☺️
7 augustus 2026
Antwoord van SpaSeekers.com
Hi Claire,
Thanks so much for the lovely review! So pleased Harry could get everything sorted and give you that extra reassurance along the way.✨
We really appreciate the feedback and would love to welcome you back again soon!
Natalie @SpaSeekers💜
Misleading - take payments without availability
I booked a spa treatment through your website which was clearly advertised as available, and I received a booking confirmation. This was specifically for a birthday tomorrow. Hours later, I received an email directly from the spa stating they are fully booked and cannot honour the reservation.
This is extremely misleading. Payment has already been taken by Spaseekers, and now I am left without plans for the birthday and having to wait for a refund for a booking that should never have been accepted.
This is disgraceful. I expect an immediate full refund. I will never use your service again.
12 augustus 2026
Antwoord van SpaSeekers.com
Hello Seid,
We’re really sorry to hear this, especially with the booking being for a birthday. We completely understand how disappointing and frustrating this must have been.
Our availability relies on spa partners keeping their booking calendars up to date and closing off dates once they become fully booked. On very rare occasions, availability can change before this has been reflected on our system, which unfortunately appears to have happened here.
We’re genuinely sorry that this left you without your planned spa experience at such short notice.
Natalie @SpaSeekers💜
Amazing experience
Amazing experience. Happy, helpful & professional receptionist. Wonderful team. Loved lunch on the beautiful terrace, swim, jacuzzi and amazing mudbath. Would recommend.
29 juli 2026
Antwoord van SpaSeekers.com
Hi Katey,
Thank you for your fab review! We're so happy to hear you enjoyed your experience.
SpaSeekers reviews are intended to reflect your experience with the SpaSeekers booking service. However, we appreciate you taking the time to share your fantastic feedback about the venue.
We’ll make sure your comments are passed directly to the spa so they can share with their team.
Billie @ SpaSeekers💜
Antwoord van SpaSeekers.com
Hi Miss Williams,
Thanks for your lovely review!
We’d love to welcome you back for another spa experience soon!
Billie @SpaSeekers💜
Excellent company with super spa breaks
12 augustus 2026
Antwoord van SpaSeekers.com
Hi happy customer,
Thank you so much for your lovely review.
We're delighted to hear you had such a positive experience.
We hope you have a fab spa experience and would love to welcome you back again soon!
Billie @ SpaSeekers💜
Easy to use
It was easy to use and I received confirmation of my chosen booking within minutes
6 augustus 2026
Antwoord van SpaSeekers.com
Hi Jenny,
So pleased to hear everything was quick and easy, and that your booking confirmation came through straight away.
We hope you have a lovely spa experience and look forward to helping you book your next spa escape with us! ✨
Natalie @SpaSeekers💜
Antwoord van SpaSeekers.com
Hi Valentine,
Thanks for the lovely review! It's great to hear you enjoyed the spa.
SpaSeekers reviews are intended to reflect your experience with the SpaSeekers booking service. However, we appreciate you taking the time to share your feedback about the venue.
We’ll make sure your comments are passed directly to the spa so they can share with their team.
Billie @ SpaSeekers💜
A chilled day .
A chilled , relaxed environment with Friendly, welcoming, helpful staff .
11 augustus 2026
Antwoord van SpaSeekers.com
Hi Ann-Marie,
Thank you for taking the time to leave your lovely review!
SpaSeekers reviews are intended to reflect your experience with the SpaSeekers booking service. However, we appreciate you taking the time to share your feedback about the venue.
We’ll make sure your comments are passed directly to the spa so they can share with their team.
Billie @SpaSeekers💜
Good customer service
Good customer service reassuring
Nice products easy to understand
Good prices
26 juli 2026
Antwoord van SpaSeekers.com
Hi Amanda,
Thanks for the lovely review! So glad the team could get everything sorted quickly for you.
We can't wait to welcome you back again soon!
Billie @ SpaSeekers💜
Easy to book
Easy to book. Even last minute.
Accurate details for the hotel and spa experience. Thank you
5 augustus 2026
Antwoord van SpaSeekers.com
Hi MM,
Thanks so much for the lovely review! Great to hear everything was easy for you.
We’d love to welcome you back for another spa experience soon!
Billie @SpaSeekers💜
more information is required with…
more information is required with booking. Confirmation of massages not given. Spa opening times given or not accurate. Need more info on pakage details when booking. You advertise spa deals but very few of the spa overnight pacakages actually include spa access.
7 augustus 2026
Antwoord van SpaSeekers.com
Hello there,
Thank you for your feedback. We’re sorry you felt some of the package information wasn’t clear enough, particularly around treatment details and spa opening times.
Just to clarify, the majority of our overnight spa packages do include access to the spa facilities, with the exact inclusions shown on each package before booking. We do appreciate your comments though and will continue to review how clearly this information is presented.
Natalie @SpaSeekers💜
Easy to negotiate
Easy to negotiate. The only problem was we could not co-ordinate the time of our treatments which was disappointing. Perhaps you can try to sort this with the Spas. The Nikki was the same. Book and we'll tell you the times you can have. We have 1 appointment @ 10.00 a.m & my guest at 12. 20p.m Not ideal.
10 augustus 2026
Antwoord van SpaSeekers.com
Hi Julie, Thank you for your feedback. We completely agree that having treatments at the same time is always preferable when booking for two.
Our spa partners will always do their best to accommodate accompanying guests at the same treatment time, but unfortunately this can’t always be guaranteed depending on therapist availability and how busy the spa is on the day.
We’re sorry the timings weren’t ideal on this occasion, but we hope you both still have a lovely spa experience and that we can welcome you back to book with us again in the future.
Natalie @SpaSeekers💜
No goodwill for genuine mistakes.
Accidentally redeemed 574 worth on a spa that was 378 so 196 was lost. The advisor from tesco reassured me that spa seekers could cancel & then clubcard could request the voucher back. Rang spa seekers who said this was false information and was to do with clubcard t&c. Rang clubcard back and spoke to a different male who said its spa seekers t&c & nothing they can do. Rang spa seekers back feeling very messed about at this point. I understand its my own fault for not reading the t&c and understanding them properly but when they can see evidence of the difference in price and it being a genuine mistake and Ive called within minutes of booking, a little compassion and goodwill would have sufficed.
The only way around it was to book to stay for a spa day the following day which then cost me more money. Totally ruined the whole experience knowing Ive paid over the odds because a simple mistake could not be resolved within minutes of making it.
Would have been much simpler to cancel, Clubcard request the voucher back and rebook at the correct amount like the first tesco advisor informed me. I am so disappointed to the point I don’t want to go now.
10 augustus 2026
Antwoord van SpaSeekers.com
Hi Chrystal,
Thank you for taking the time to share your feedback with us.
We’re sorry to hear that you were given different information. While our terms and conditions do apply to Clubcard redemptions, we’re sorry that we weren’t able to provide the resolution you were hoping for on this occasion.
We’re sorry that this has affected your experience with us, and we hope we might have the opportunity to welcome you back in the future.
Billie @ SpaSeekers 💜
Best website for spa escape
Easy to book and see all offers. Clear price no hidden fees.as always great. Booking through this website each time spa escape 😍
31 juli 2026
Antwoord van SpaSeekers.com
Hi Natalija,
Thanks so much for the fab review! We love hearing that you find booking your spa escapes with us easy, with plenty of offers to choose from and everything nice and clear along the way. That's what we are aiming for.
Thanks for continuing to book with us, we’ll look forward to welcoming you back for the next one! ✨
Natalie @SpaSeekers💜
Easy to find local spas
It was really easy to find local spas. Really easy to book.
Only downside is you still have to ring the venue to book specific treatment times.
4 augustus 2026
Antwoord van SpaSeekers.com
Hi Hayley,
Thank you for your great review. We're glad to hear it was easy to find the spa which was best for you and you had a smooth booking experience.
We advise that you call the venue once you have received official confirmation from SpaSeekers to confirm that you are happy with the times that have been allocated.
We hope to welcome you back to SpaSeekers to book another experience soon!
Billie @ SpaSeekers 💜
Easy to book online
Easy to book online. Discount code applied price clearly adjusted on screen and when paying. Booking confirmation and invoice states original price. IT glitch? Will wait and see if discount applied when statement comes in.
9 augustus 2026
Antwoord van SpaSeekers.com
Hi Mrs Waters,
Thank you for your review on the booking process via our website!
Regarding the discount code, for us to investigate this further please can you provide the discount code and your booking reference number to enquiry@spaseekers.com and we will look into this for you.
Billie @SpaSeekers💜
No follow up considering I reported…
No follow up considering I reported issues and filthy
3 augustus 2026
Antwoord van SpaSeekers.com
Hi Cheryl,
We’re sorry to hear you’ve also been waiting for a response from our team and appreciate you raising this with us.
We hope we have the opportunity to welcome you back in the future.
Billie @SpaSeekers💜
The website has dark patterns
The website has dark patterns. When booking, I used a teacher's discount. It was accepted and applied, yet when you go to the payment page, the cost isn't shown until payment is taken. Guess what, full price! Contact customer service; no response after a week. Book direct, often cheaper.....
2 augustus 2026
Review zonder uitnodiging
Antwoord van SpaSeekers.com
Hi Brad,
Thanks for your feedback. Just to clarify, any valid discount is applied immediately when the code is entered, so the discounted total should be visible before completing payment.
We’re sorry to hear you’ve also been waiting for a response from our team and appreciate you raising this with us.
We hope we have the opportunity to welcome you back in the future.
Natalie @ SpaSeekers💜
Easy website to use
Easy website to use. No issues with my booking and emailed confirmation quickly
3 augustus 2026
Antwoord van SpaSeekers.com
Hi Olivia,
Thanks so much for the lovely review! We’re delighted to hear that you found our website easy to use and that your booking process was smooth and straightforward.
We look forward to helping you with your next booking!
Billie @SpaSeekers💜
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