SpeedTalk Mobile Reviews 

Lied about amount of data. Got it only a week ago and got email saying I'm out of data. I signed up for the 2 gig plan and was cut off at 500 mg. I called and was told I was on their old plan which is not anything I would have wanted. They wouldn't fix it. So I guess I'm only getting a week of service because I refuse to pay extra and I'm switching providers. This is why I will only buy unlocked phones

I called to activate my SIM card. I only need a GPS. I bought it for a tracker so the woman tells me there’s a few different plans. I took the $11 plan after I paid and all the information you asked me seemed crazy for a Sim card but after I pay, she told me it takes 24 to 72 hours to activate which sounds ridiculous to me And here. I am still with no activation. I’m about to call them again. Can anybody tell me a Sim card I can buy and not have to deal with all this crap.

1 star is being nice, they are the WORST! Don't waste your time or money with this garbage company. They only screw people over and steal their money. Customer service is a joke!

I bought a prepaid card for my kids smart watch 2 years ago and they have charged me monthly since. I emailed and called multiple times with zero response. The business model is mislead and then just take money and don’t respond. Petty Thugs. Pure and simple

They charge your credit card without your agreement!
I remember I only agree auto-renew for $5/mo and never agree auto-refill for overages from my credit card. But they charge me about $200 in a week for my wifi off carelessly. No refund! Fortunately I cancel the plan immediately and no more further lost.

This company has been fraudulently charging my card and refuses to stop when I have never had or used their phone services.

Terrible Experience with SpeedTalk – Avoid at All Costs!

I purchased a SpeedTalk SIM card specifically for calls, yet my son mainly used the internet. I used less than 10 minutes of call time per month, but in the middle of the year, they suddenly deactivated my plan without warning. I reached out to customer service, and they created a support ticket, but after that—nothing. No response, no resolution. Eventually, they just cut off my service entirely.

This is unacceptable and unprofessional. If you’re looking for reliable service and decent customer support, stay away from SpeedTalk. They clearly don’t care about their customers, and their lack of communication proves it. Save yourself the headache and choose a better provider!

I bought a Smart Watch for my granddaughter for Christmas and my daughter decided it wouldn't work for her. I received a refund for the watch with no problem. However, the mobile carrier - SpeedTalk Mobile was very unreasonable and would not issue a refund. We never used any data or minutes, yet SpeedTalk Mobile refused to issue a refund telling me it was "buyer's remorse." I purchased 6 months of data/minutes in advance and they would not refund any of it. I consider this very poor customer service and the watch company may need to consider a different carrier. Very disappointing!

I activated a sim card, it worked for 5 minutes, the service was restricted, I was asked to pay again, the service worked for a couple of minutes and was restricted again. I had made two payments and no service. I canceled the plan but they will only refund one payment because the line was used (5 minutes max) I am waiting for one refund and I ended up pay the most expensive 5 minutes on a service $50.

Do not use this service, I don’t trust them.

I had an incredibly disappointing experience with SpeedTalk Mobile. Their service quality is abysmal, and their customer support is almost non-existent. Beyond the poor service, their practices are outright unethical.

1. Deceptive and Misleading Practices: They lure customers with attractive offers but fail to deliver on promises. Hidden charges and unclear terms are common.

2. Unethical Billing: They overcharge for services that are either not delivered or fail to meet basic standards. Refunds or resolutions are impossible to obtain.

3. Customer Exploitation: Instead of resolving issues, they seem more focused on looting their customers' money. Their refusal to address legitimate complaints or process cancellations feels like a scam.

I cannot recommend SpeedTalk Mobile to anyone. Stay far away if you value your time, money, and peace of mind.

Great customer service. Bought two cards when we arrived USA last year. My husbands phone was not compatible. Dealt through chatbot but explained that at 76 typing is not easy. Got a phone call and agent arranged refund and helped me through set up on my own phone.
This year I pre ordered my card which was waiting for me when we arrived. Short time later sim had been installed (despite sausage fingers) and within the hour the number was active.
On the downside, I couldn't reactivate my previous number but at my age there's not too many contacts to update.
I love Speedtalk and recommend it. Just make sure you read the auto-refill instructions properly!

Plug and Play style SIM Card with ANY Mobile Hotspot ... duhh dumb go2verizon

They charge extra hidden money, and never do any refunds. Customer and technical support is worst.
Never use it. they charge minutes for incoming and outgoing call.They charge me for msg which i never used. terrible experience. Its a scam

I ordered a watch Sunday, got it set it up paid 16$ for 3 months (500 calls 500 texts) starting Wednesday I noticed 5$ charge, then another thurs, Friday and sat. I emailed et got no reply. I called to be told my son within 6 days used up all minutes-which is impossible. He has a total of 4 texts and 13 phone calls. Then they told me they refused to refund me, et told me that the phone was calling et texting it's self that's how it went over 3 months worth of data. When I told them I just wanted to cancel they then told me I had to do it on a website I couldn't login to, I pointed out that the number I called to activate was the same one I was calling on so it's funny that they can activate it, but can't deactivate it? I received an email saying it was deactivated but just to be safe I'm blocking them on my account so they can't charge at all et I flagged them as fraud through my bank. No help. No refund. the watch was checked-it's working fine now that we have a different provider.

I canceled my phone service three months ago, but I'm still being charged for it even though I haven't been using the phone. It's frustrating that these charges continue despite no service being used. It feels like a scam, like they're finding new ways to make money!

They kept charging me after filling out cancellation form online as directed, and I never got an email back and when calling in they say they see no request submitted. I called in as well and was told to go to support.speedtalkmobile.com and the website wouldn’t open as it says it will steal or possibly my financial information. The people on the phone were kind but not helpful as they can’t refund you for any reason it seems and just repeat the policies and the info they have that keeps you in the same loop. Can’t cancel your account easily or stop the automatic payments easily don’t recommend this company at all. It feels like a scam when they make it difficult to cancel.

Sneaky. Sneaky. Was signed up for automatic refill without my consent, so I was billed for a month even after I returned the phone because the service was unusable in my area. Customer service is just chat bots. Save some grief and just go with a legit wireless carrier.

I purchased a 1 year plan for my nephew, I followed all instructions and even got a phone number issued, The SIM CARD never worked!!! The sim card say is good to connect until July 29 2024 , fake sim ! ...Called 27 times !!! To cust.serv. 1-310-707-0000, they say a tech will call back , NO call back ! Contacted the seller on Ebay ( speedtalk mobile 7147 ) same deal , they will fix issue , NO fix issue NO refund...they dragged the situation until your refund window closes , all I asked was for a new sim card , they refuse and say issue is fix.. .100% pure lies from eBay seller and main speedtalk customer service mention. They took my money !!!!

I canceled in Jan of 2023 after my CC number was stolen to purchase an iPhone. Today they are still trying to charge my card luckily I’ve changed all my cards.

Support responsive once after Account Activation is complete, almost minute(s) in reply. Service is plug&play almost. Near perfect for the cost.