StairFurb Reviews 

2.790
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Instructions from start to finish were great. Although I started out thinking I needed a fitter guidance was extremely clear. All information was in easy to follow steps and the video call was arran... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really pleased with my experience with Stairfurb from start to finish. The whole process was straightforward, and the help and support provided throughout made everything easy to understand and ge... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service and support from the initial online enquiry, through the measuring process, updates about delivery and ongoing support. The actual embedded glass was so easy to install with pre cut rail... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would highly recommend Stairfurb to anyone even if they only have basic DIY skills. Stairfurb are professional and know their stuff. Easy process from start to finish and quick delivery. All measure... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Trappenplaatser
  2. ook in
  3. Bouwwinkel

Geschreven door het bedrijf

We help you transform your current staircase into a real feature of your home, quickly, easily and cost effectively! With a range of styles from Oak & Glass, Stainless Steel, Painted Finishes or our modern Metal Spindles you'll find a perfect match for your home. You can choose to minimise costs with an easy DIY installation or use our network of recommended fitters to complete your staircase transformation. We're here to help at every step. From rapid Photo Estimates an Online Configurator and Live Video Calls with our experts it's never been easier to get help and prices for your StairFurb balustrade. Our team are all very experienced in our product range. It's designed and manufactured by us to be DIY friendly, but if you need any help just give us a call! Transform your home with StairFurb's bespoke, UK crafted balustrade kits. Delivered to your home in just 3 weeks.

StairFurb

Geschreven door het bedrijf

UK's #1 Balustrade Supplier
We are the UK's best-rated glass balustrade supplier. Supplying bespoke made, DIY install kits across the UK.

3 Year Parts Gaurantee

We're so confident in the quality of our parts, we guarantee them for three years!

All StairFurb components are gautanteed for three years.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(2.790)

159 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great service, great result

They lady taking the measurements was very helpful and informed, the kit arrived promptly and the instruction videos were easy to follow. For some like me with very average DIY skills, it was straightforward and the end result looks great!

18 september 2026
Review zonder uitnodiging
Logo StairFurb

Antwoord van StairFurb

Thanks Harry!

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic from start to end

My experience with Stairfurb was a breeze, from placing the order right through to the post-sale support. I have to admit, I wasn’t convinced that installing a staircase myself would be an easy DIY job, but I was pleasantly surprised!

The installation was much easier than I expected, and once everything was completed, the transformation looked fantastic. It has completely changed the look of my staircase, and I’m really chuffed with the result.

If I had to do it again, I absolutely would without hesitation, do it again with StairFurb!

Highly recommended. If you’re considering giving your staircase a makeover, go for it. You won’t regret it!

1 september 2026
Review zonder uitnodiging
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Antwoord van StairFurb

Thanks so much for your lovely feedback. It's great to hear your DIY installation went well and that you're so pleased with the transformation. Well done!

Beoordeeld met 5 van de 5 sterren

Really helpful company

Really helpful company. Great quality and we have a wonderful new staircase. Can't recommend this company enough

28 augustus 2026
Logo StairFurb

Antwoord van StairFurb

Thanks very much, Lyn. All the best, StairFurb

Beoordeeld met 5 van de 5 sterren

Brilliant product and seamless…

Brilliant product and seamless installation. Great experience with StairFurb from start to finish. The staircase looks amazing and the quality is top-tier. A special mention to F&H Installations recommended fitting service Matt and Jack the installer did a fantastic job, worked cleanly, and ensured a perfect finish. Would definitely use them again!

15 september 2026
Review zonder uitnodiging
Logo StairFurb

Antwoord van StairFurb

Thanks for your lovely feedback, Michelle. We really appreciate it.

Beoordeeld met 5 van de 5 sterren

Quality products and a helpful team

Quality products and a helpful team of people to ensure that the order is corrrect before placing it. A highly skilled carpenter fitted the staircase parts for me and found the products easy to work with. I have a new staircase with both a modern and traditional twist now. I’m thrilled with it.

12 augustus 2026
Logo StairFurb

Antwoord van StairFurb

Thank you for your 5* review. We're thrilled you're thrilled!

Beoordeeld met 5 van de 5 sterren

Great product

Great product, good quality and looks stunning. Service was amazing. Thank you.

19 augustus 2026
Logo StairFurb

Antwoord van StairFurb

Thanks for your lovely feedback!

Beoordeeld met 5 van de 5 sterren

I love my new stairs!

StairFurb were such an amazing company to purchase my new balustrade from; everything about them is so efficient and straightforward. The staff member on my video call was so helpful with showing me how to take the measurements, and just making the process so easy. I was surprised at how quickly my partner and I were able to install the new balustrade, as it took under 2 hours, but the instructions from StairFurb just made it so easy, especially when we are not experienced DIY’ers. We went with the oak rails and black spindles, and we have had so many compliments from guests at our home. Many of them are now considering purchasing their own. I can’t recommended StairFurb enough!

21 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A fantastic 5* company to deal with.

A fantastic company to deal with from the very start to the end.
The help provided on the video call ensured that all the measurements were spot on.
I needed one banister rail urgently due to an aged relative coming to stay with me they fully supported my request and delivered in 3 days.
The remaining items (stainless steel rails and glass fittings) were delivered on a date agreed by them and myself.
Fitting was dead easy using their instructional video even with my dodgy hip and knees. And the finished product fitted first time and looks great.
The quality of the product is excellent the delivery service was spot of.
We are so pleased with the new banister rails we are looking at their outside range to go round our decking.

30 juli 2026
Logo StairFurb

Antwoord van StairFurb

Thanks for your positive feedback, it's much appreciated. We were pleased to help you and look forward to helping you with the external balustrade.

Beoordeeld met 5 van de 5 sterren

Highly recommended

Highly recommended, the glass is of high quality. Stairfurb were very good at communicating via email and whatsapp. I am very pleased how my stairs have turned out.

8 augustus 2026
Logo StairFurb

Antwoord van StairFurb

Thanks!

Beoordeeld met 5 van de 5 sterren

We are loving our new glass banister

We are loving our new glass banister. It makes our space so much lighter. We had F&H installations supporting us with the whole process. Matt and Jack were great and left everything clean. The customer support from Stairfurb has been amazing and the communication great too. Would recommend both companies :)

11 augustus 2026
Review zonder uitnodiging
Logo StairFurb

Antwoord van StairFurb

Thanks for your 5* review, Maxine. Great to hear your StairFurb transformation has brightened up your hallway and stairs.

Beoordeeld met 5 van de 5 sterren

Easy to order

Just what you want when order ok line - easy to do and delivered promptly.

5 augustus 2026
Logo StairFurb

Antwoord van StairFurb

Thanks!

Beoordeeld met 5 van de 5 sterren

The assistance in the measuring the…

The assistance in the measuring the quick response to questions asked and the the delivery during which each item was explained

30 juli 2026
Logo StairFurb

Antwoord van StairFurb

Thanks for your positive review, Sandra. All the best, StairFurb

Beoordeeld met 5 van de 5 sterren

Very good experience from start to…

Very good experience from start to finish. A video call to help with the measurements, only a 2 week wait for my order to arrive, a good quality product and easy to install.

1 augustus 2026
Logo StairFurb

Antwoord van StairFurb

Thanks for your 5* rating, John. We're pleased to hear the video call was of help, and our production and delivery teams were able to get your order to you quickly.

Beoordeeld met 5 van de 5 sterren

Thrilled with the finished product

Very easy, and efficient service. Even arrived well before the estimated due date. Thrilled with the finished product

19 juli 2026
Logo StairFurb

Antwoord van StairFurb

Thanks! Much appreciated.

Beoordeeld met 5 van de 5 sterren

Professional and helpful

Great service from start to finish, the staff were very helpful when on the video call to help us measure. Regular communication during the process, delivery of the staircase was quicker than expected and very efficient. We’re very happy with the end result, just like I envisioned.

11 augustus 2026
Review zonder uitnodiging
Logo StairFurb

Antwoord van StairFurb

Thanks for your positive feedback and 5* rating, Zoe. All the best, StairFurb

Beoordeeld met 3 van de 5 sterren

Incorrect sizes newells and glass piece.

My staircase was measured by recommended fitters.

When the new newells arrived they looked wrong. The fitters checked their original measurement which were given to StairFurb and found that the supplied newells were too big so could not be fitted. New newells of the correct size were sent and fitting went ahead.

All was going well until one piece of glass was found to be the wrong size. Once again the original measurements were checked and the glass was found to be the wrong size. A replacement piece of glass was then delivered - it was the same size as the original wrong sized glass. A further piece of glass was sent which was the wrong size. I made a video to show what the correct piece should be cut. A fourth new piece of glass delivered which was the correct dimensions which I fitted easily myself

8 maart 2026
Logo StairFurb

Antwoord van StairFurb

Thank you for taking the time to leave a review, Ralf. We’re pleased to hear that the installation has now been completed and that the final piece of glass was supplied at the correct size.

We’re sorry for the frustration you experienced along the way. We completely appreciate how inconvenient it is to have to wait for replacement parts, especially when you’re already midway through installing a bespoke system.

As our products are made to measure, the newel posts and glass are manufactured using the dimensions provided to us when the order is placed. If something doesn’t appear to be right during installation, we’ll always work with the customer and, where involved, our affiliated fitter to understand what has happened and get any replacement parts arranged as quickly as we can.

In this case, we continued working through the issues raised until the correct piece of glass was supplied and the installation could be completed.

Thank you again for your patience while we got everything resolved. We hope you’re pleased with the finished balustrade and can now enjoy the end result.

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