Starr Luxury Cars Reviews 

188
•
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We booked an Aston Martin with Starr Luxury Cars for our wedding, delivered by Joe and the team. Such helpful and speedy communication, efficient in every way. Not to mention that the car was in perf... Toon meer

Beoordeeld met 1 van de 5 sterren

He was late! The driver came semi-undressed with his shirt fully unbuttoned and no tie. He was very reluctant to remove an empty plastic box from the boot, for me to place my luggage there. He was als... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Starr Luxury Cars did a fab job for us - my business partner retired on Tues 30th April and I ordered the Rolls Royce ghost to pick him up from home and bring him to work and after some celebrations... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent from start to finish. We needed a second car for 5 days for a family trip and actually changed to chauffeur service half way through. Adam was extremely accommodating with our ever changing... Toon meer

Bedrijfsgegevens

  1. Autoverhuur

Geschreven door het bedrijf

Welcome to Starr Luxury Cars, the UK's Leading Luxury Car Hire Specialist. View our luxury fleet and hire your Luxury Car today.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

188 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(188)

16 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Very much overpriced service

Very much overpriced service, I’ve used twice and never again, when you book you are given a link to pay a 30% deposit but this doesn’t work, they then contact you and send an invoice to pay the full amount, not good business practice it just makes you look dodgy.

They don’t show images of the actual cars because they outsource the work and take a nice chunk off the top which I don’t have an issue with as that’s business but the cars vary so you never know what to expect.

22 december 2023
Review zonder uitnodiging
Logo Starr Luxury Cars

Antwoord van Starr Luxury Cars

Dear Neil,

Thank you for your feedback, every client feedback is very important to us and we value your comments.

We hope you were pleased with us on the first time you used our service that it encouraged you to book again.

When you book via our website, a 30% deposit is required as a commitment fee, which always works perfectly for all clients. Only issues are when the clients bank card does not permit the payment or for any other reason that the card does not work.

We are platform, and make this very clear on our website, we have trusted partners we work with and can 99% guarantee the vehicle model you request is the vehicle we provide, which we have provided on both your bookings with us.
We would appreciate further feedback via email if you require further specifics beyond the actual model you have requested.

Thank you for using our service on both occasions, we are sad to know that you will no longer be using us, but if there is anything we can do enhance your experience, we welcome all feedback and suggestions.

Starr Lux Cars

Beoordeeld met 5 van de 5 sterren

A BRILLIANT 3 DAY HIRE

Joe at Starr Luxury Cars was great, organising a Porsche Cayman as a surprise 3 day hire for my husband's 70th birthday. Unfortunately, my husband had Covid on his birthday but Joe managed to make sure I was able to rearrange appropriately so my husband had an amazing 3 days with the fabulous car. My refundable deposit was returned as promised. The company are very professional and make sure they have all the important documents required to enable drivers to feel self-assured. I cannot fault Starr Luxury Cars and would not hesitate to recommend them.
Doreen Miles

20 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thoughtful driver, good value

The driver Mr Sakhi was very helpful and supportive to our party, including two people with special needs. He arrived promptly and got everyone home from the London venue earlier than expected, a bonus. Having this service saved the cost of a hotel for 4 people, making it good value as well as stress free.

14 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Five Starr service

Simple and no fuss service with impeccable delivery. We arranged for multiple transfers between locations for a full wedding party. All drivers arrived early and swiftly and efficiently transported our guests to the reception location. We will be using Starr cars again.

15 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Husband’s 50th Birthday Surprise

I hired the Aston Martin Vantage for my Husband’s 50th. (Insert tiny squeal of excitement here)
After a nail biting last minute hitch (no one’s fault), Joe managed to save the day!
Car arrived on time in all its glory, delivered by Aaron, who was very polite and went along with the ‘ruse’ to surprise the Birthday boy!
The car was everything we wanted and more. We had a brilliant 4 days!
Andi, who collected the car was charming and respectful.
Joe kept in touch in the run up to getting the car, answering numerous questions from me! Sorry Joe 🤣
All in all a fantastic experience. Would highly recommend Starr Luxury Cars. ⭐️⭐️⭐️⭐️⭐️

22 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional and Convenient Service.

We always enjoy the hiring experience with Starr Luxury Cars when we visit from Australia. It is a seamless transaction that is both very professional and convenient. Thank you for looking after us once again.

7 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hired the Mercedes V-Class for taking…

Hired the Mercedes V-Class for taking my Dad and his friends to Wembley. Andrew helped me with all the arrangements, he was very accommodating and everything went perfectly! The vehicle provided was fantastic and very comfortable! I would certainly recommend Starr Luxury Cars, and look forward to using the service again in the future.

28 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hire car at late notice

Needed a hire car for the next day and the service they provided was excellent. They were able to provide the car that I wanted and the process was simple and went very smoothly. Would not hesitate to use again.

16 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Taycan Turbo S

Great experience from booking to delivery to pickup. The Taycan Turbo S I rented for the weekend was a fantastic car in showroom condition. I will definitely use Starr Luxury Cars again.

3 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great suppliers for our clients

Great suppliers for our clients. Can't recommend them enough! Ike and Gabriella have been punctual, professional and super accomodating.

19 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great communication and car

Very quick response on initial request and great communication during booking and hire process. Taycan was in great condition and very well specced.

19 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

When we needed a Mercedes S-Class with…

When we needed a Mercedes S-Class with specific audio options for a customer demo day, Ike and the team at Starr were the only people we could find to help. They were excellent, making the car available to us ahead of the day to make sure everything worked and then when the original car was involved in an accident a few days before the event they immediately sourced another vehicle and again made it available to check everything was working. On the day Mark the driver couldn’t have been more helpful and accommodating. A great experience all round and we will definitely be using Starr Luxury Cars again the next time we need to show our technology in a car in the London area.

9 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

impressed

impressed - personable; helpful with a last minute date change; handover and drop off of the car was hassle free; car was well turned out and as advertised. Will definitely use again.

24 augustus 2022
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer