The ordering process was easy and I was updated regarding shipping, all went very smoothly and the Starrymap was perfect. This gift was one of the most meaningful gifts I ever gave my daughter and he... Toon meer
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This business really lets everyone feel important. I had minor damage on my first print, which is something rare in itself because plenty of people who suggested this gift all had excellent quality. W... Toon meer
Bedrijf heeft geantwoord
I ordered just the print without the frame and it arrived in bad condition. However, I contacted their customer support right away and Mike responded quickly. He replaced it right away free of charge... Toon meer
SUPER cute idea however I did not receive tracking info after 8 days of placing the order. Because I needed this within a specific time frame I need to cancel the order and be refunded. Mike has resp... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
A perfect gift to someone special; Create custom maps of the night sky to save a precious moment forever. Our maps can be instantly downloaded in 10 different international sizes.
Contactgegevens
Verenigde Staten
- www.starrymaps.com
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AMAZING
My original copy had never been delivered, so I was a little bothered by the delivery service. I was not expecting to receive another, but and Mike emailed me almost immediately got it take care of, and sent me another. It is beautiful and I loved it. I will definitely be purchasing more! Worth the purchase!!!!!
Loved this!!
Great customer service and great experience!! Perfect anniversary gift for my husband.
3rd order from them and l love it
This is my 3rd order from them!
I love the concept
Exceptional customer service
Whenever I place an order online, I worry about customer service. Kudos to Mike at Starrymaps.com for delivering five-star service. I messed up my order and Mike resolved it and went the extra mile to provide exceptional service. As a result, I give my highest recommendation to this company.
The best gift idea
When I placed an order I got some questions, the Starrymaps Supposrt were in touch with me all the time and answered all my questions immediately and this is an ideal gift idea, it looks very beautiful and soooo good quality. I loved it. Thank you so much! I will recommend it everyone.
Love the star map I purchasedl for my…
Love the star map I purchased for my daughter’s birthday so much I’m getting another for a wedding present! So unique and personal and good communication from the team
Thanks
Great experience!
Easy to order, fast shipping and excellent customer service! I had to change my order not once, but TWICE after I had already submitted it for order and they made it happen. The picture and frame turned out beautifully and our friends were so happy with their gift. Thank you for an awesome experience!
Great experience!
I found a unique and perfect gift that was just right for my family. The customer service was helpful in making sure it arrived exactly how I was hoping for and on time after I made the purchase late. Definitely recommend and will be back!
Excellent customer service
I have yet to receive my product as I have selected a digital print and am having it printed at my local shop, but the customer service is excellent. I was having problems downloading different sizes of my map and once I emailed them very late last night, they had returned my email this morning with attached copies of all the different sizes. Most online companies don’t get back to you nearly as quickly. Very impressed, 10/10 recommended !!! (:
Fabulous experience
I ordered a star map for my husbands birthday. The ordering process was so easy and I love that you have the option to add exact times to your Star Map. I was sent the tracking number promptly after the package had been handed over to the carrier and received the package in the estimated time frame originally given. The print and frame are in perfect condition. I Did have a question after receiving my order, I messaged the support address listed and Mike emailed me within the next business day. I will absolutely be ordering a print for myself!
My experience was excellent- Mike was a…
My experience was excellent- Mike was a fantastic help! The prints made wonderful gifts!
I had the best experience with…mike!
I had the best experience with Starrymaps! Let me say this, I wanted to get something special and memorable for my best-friend, and this was it. Nothing can top the sentimental value that came with this portrait. When my frame arrived, unfortunately the handlers wasn’t very careful at DHL which resulted in my frame getting cracked, I was very frustrated. I reached out to Starrymaps and Mike came to my rescue. I explained everything to him and he took excellent care of me, his communication was very profound. He sent out another portrait for me asap, and empathized with how I was feeling. He even went so far to recompensate the duty fees, even though it wasn’t his responsibility to do so. I am such a happy customer! I cannot wait to order another one! Thank you Starrymaps for being so excellent at what you guys do! MIKE! you’re the absolute best!
Bought a sky map
Bought a sky map, and it is exactly the way it looks when you order it. It incredible!!
This was my second purchase
This was my second purchase. I was worried if I had enough time to receive what is a gift. My last purchase I was sent a digital picture which saved a lot of time and I handled it here. I didn't see that option this purchase. After I made the purchase, I emailed the question of obtaining a digital picture instead. I was immediately responded too with a sure thing and without asking they said they made the correction to the cost and refunded the difference. Excellent customer service and product.
I just received my 2 prints!
I just received my 2 prints that I ordered and my husband and I are completely in love! I ordered 2 prints for Fathers Day for my husband with the location and day of the days our daughters were born. Don't hesitate on spending the little extra on having your print framed. It was so worth the extra cost! Our prints came out so beautiful and I will be ordering more in the future.
I loved giving this as a gift!
I loved giving this as our one year anniversary gift to my husband. It's a very unique, and marks a significant day for both of us. Not only is a beautiful gift, but Starry Maps has great customer service as well. The original arrived damaged from the carrier. I contacted Starry Maps and they took care of us right away. Its hard to find good customer service anymore, so this was most appreciated. I already know of two other people at my office who are going to order their significant others this gift. Thank you so much for being a stand-up company with such a unique product!
This was one of the best gift ideas I…
This was one of the best gift ideas I have ever come across! Getting to see what the stars looked like during a special time is something truly amazing! I love how you can choose literally any location and add writing to personalize your Star Map even more. Mike at StarryMaps was wonderful as well, responding to my emails within the same day! I cannot thank them enough for everything !
Easy to work with and quality products
Very easy to work with, had a few technical difficulties that needed to be communicated and Mike was extremely punctual and helpful in his replies. Love the products, got one for me and my partners one year and she loved it a lot, 10/10
Fantastic product. Excellent customer service.
I am very happy with my product and the service received. The map is presented perfectly; it is smart, stylish and informative. The customer service has been fantastic. I made a typo on the order and customer services contacted me with the upmost tact and sensitively to ask if a correction was needed. As someone with Dyslexia I really appreciated the extra support to get the product right. Delivery was very quick and it arrived well wrapped and in perfect condition. Can not fault it at all.
Got this for my boyfriend for his bday…
Got this for my boyfriend for his bday and he absolutely loved it! Mike was so responsive to any questions and the end product was beautiful!! Highly recommend if you’re looking for a special gift for a special someone!!
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