The ordering process was easy and I was updated regarding shipping, all went very smoothly and the Starrymap was perfect. This gift was one of the most meaningful gifts I ever gave my daughter and he... Toon meer
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This business really lets everyone feel important. I had minor damage on my first print, which is something rare in itself because plenty of people who suggested this gift all had excellent quality. W... Toon meer
Bedrijf heeft geantwoord
I ordered just the print without the frame and it arrived in bad condition. However, I contacted their customer support right away and Mike responded quickly. He replaced it right away free of charge... Toon meer
SUPER cute idea however I did not receive tracking info after 8 days of placing the order. Because I needed this within a specific time frame I need to cancel the order and be refunded. Mike has resp... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
A perfect gift to someone special; Create custom maps of the night sky to save a precious moment forever. Our maps can be instantly downloaded in 10 different international sizes.
Contactgegevens
Verenigde Staten
- www.starrymaps.com
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Awesome experience.
Very easy process to design your own Star map, for that special day. You can see each change as you make it. Completely removing the question "What does this mean??". You add text, you see exactly where its going to be and how it will look!
Now, I did run into an issue with the shipper. They LOST MY MAP!
I reached out to Starrymaps support and I had another one printed and shipped, and ON my door step in only a few days.
Truly an amazing response. I'm very thankful for everyone over at StarryMaps. They all came together to make something right, that wasn't even their fault.
Thank you to everyone at StarryMaps!
Mike
Beyond pleased
I purchased this starry map as a gift, I was worried it was going to be late, which it was… however Mike took all my concerns and promptly fixed them even expedited my order without any issues. I received it and I am absolutely pleased it’s beautiful and so detail oriented! It’s exactly what I envisioned and more… the customer service was absolutely phenomenal and would recommend this company to anyone who wants quality service and quality products!
The Perfect Valentines Day Gift
Purchased a starrymap for Valentines Day and my girlfriend absolutely loved it. I ordered the framed print and the quality is amazing. It arrived sooner than anticipated and is the perfect gift to remember a special time in your life.
Also, huge shout out to Mike! Best customer service, responds immediately and is genuine when communicating.
Absolutely Gorgeous!
Just received my framed map and it is gorgeous! Beyond my expectations ... really love it. The customer service from Mike has been spot on, his responses to emails and queries have been fast, friendly and efficient! Would definitely recommend. Great present for someone.
Review
I had an issue with a print not to the fault of starrymaps and it was resolved rather quickly and professionally as I got a replacement within a small amount of time.
It’s a great product and display piece and I’d definitely recommend it as it’s a great gift for any occasion really.
Excellent work
Excellent quality of product and the best customer service. And I say that as a seller myself.
Keep up the good work.
Wrong Date
The got the date wrong on my map. It was a gift...
When I contacted them hoping they would rectify the situation, they said they hope I have a better experience next time. Thanks guys...
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My original order got lost in the mail.
My original order got lost in the mail.
The team at starrymaps. Replaced it and also stayed in touch with me through the process. As it was a gift for the wife their assistance saved the day.
Excellent Customer Service
I ordered a print for a xmas gift. Mike was extremely helpful and responsive when the package was missing in action....only for a bit. The best customer service I have had in a long time! My print and frame look amazing! Thanks so much! I would definitely order again!
Fantastic experience!
I was late in ordering this as gift for Christmas. I had a little confusion about processing and shipping time (totally my own fault). I emailed Mike at customer service and he was super professional, prompt, and helpful, and I can honestly say, I've never had a more pleasant experience with a company. AND, even after I had resigned to my print arriving a couple days late, it magically showed up on Christmas Eve!! My girlfriend and her entire family were floored at how beautiful this thing is! Mike, and all the rest of the folks at Starrymaps performed a Christmas miracle and I couldn't be happier!
I will recommend this company to anyone…
I will recommend this company to anyone looking for a unique, special and beautiful gift! Amazing customer service! My original print arrived damaged and the company had it resent within a few days and they were great to work with!!
Nice people and an awesome product!
The 12x12 print turned out awesome! Customer service was some of the best I’ve experienced, and the product arrived so quickly. Perfect gift! Will be using starrymaps again in the future for sure.
Excellent product and customer service
Not only is this a beautiful product (better design than the competitors in my opinion), but Mike is attentive and delivers excellent customer service.
When my gift encountered shipping problems (outside of Starry Maps' control), Mike was prompt with finding solutions and did everything he could to fix the problem - he even followed up to ensure the replacement was delivered. That's how to run a business in 2021. Thanks Mike!
Mike was so amazing and helpful
Mike was so amazing and helpful! He even went over and beyond to make sure my gift to my daughter for her 21st birthday made it in time. It’s simply beautiful and my daughter cried when she opened it as well as everyone else. Thank you so much Mike!
Map of wedding day
The starry map just arrived of our wedding day 25 years ago and looks amazing and even better in person. The frame and the print is gorgeous. I am so happy I took a chance and now can’t wait to surprise my husband!!
If I could give this 6 stars I would
If I could give this 6 stars I would. I ordered the canvas and it was wayyyy more durable than I ever imagined. Very thick and sturdy, the image was clear. Just perfect all around.
This company is absolutely amazing
This company is amazing. I ordered two different prints for upcoming birthdays. I was kind of on a time crunch which is my own fault but Mike was such a huge help. He answered emails very quickly and professionally. I received the prints before the given date. The quality of the prints are amazing and they are absolutely beautiful. I can’t wait to order from this company again. If you’re looking for a unique gift this is the place to go .
Very Satisfied!
I ordered two prints. Both were great quality and arrived promptly! I emailed a question to customer service and received an answer the same day. I would definitely recommend this company!
Mike was excellent help
Mike was excellent help. When it looked like my frame wasn't being processed by Aus Post, Mike sent me a digital version of my map free of charge.
Luckily my frame arrived, and I was able to gift it to my husband-to-be on the morning of our wedding.
He was so moved. The map showed the stars from where he proposed to me 8 years ago.
Terrible Delivery, Quoted Wrong
Was quoted a delivery within about 3-4 days after ordering. Order took about a week to process and once it was shipped the delivery date has changed at least 3 times. Was supposed to be here by now, i have been waiting 2 weeks for this since it has shipped. If you are planning to get this by a specific date like i was, you might want to order it a month in advance

Antwoord van Starrymaps.com
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