Stokers Furniture Reviews 

Excellent service from Stokers Furniture. I had received a recommendation from a friend to contact Stokers. I was looking for a comfortable recliner chair and had very helpful advice from Julie Williams on the specification, colours and other considerations. Looking forward to the delivery.

Choosing a lounge suite at stokers of Chester was an easy efficient process with the knowledgable help from Peter Thackway who talked us through the selection and buying process. Would recommend their business.

We were very impressed with the customer service we received from Peter Thackway. We were dealt with in a very professional friendly manner. Peter also had a good sense of humour which made our shopping experience much more enjoyable. Peter went the extra mile to try to track down a rug we liked on Stokers website. We would have no hesitation to recommend Stokers based on our experience in store.

Had a really great buying experience at Stokers Chester store. Not hassled, no hard sell & great service!
Our sales person Peter Thackway was friendly, knowledgeable and did everything to make sure we were happy with our purchase.
Have recommended Stokers to friends & family for any future purchases!

Our Stokers experience today was excellent! From dealing with our enquiries on the phone, to in person service, all staff and especially Nathan at Chester branch were polite, knowledgeable and really helpful with our purchase of a new bed. We were never rushed into making a decision at any point, and we got a great deal. Great quality and range of furniture. Relaxed environment. Lovely staff. Highly recommend!!

Buying at Stokers has been great experience, no pressure to buy, just facts and assistance when needed. Graham Bedworth walked us through the choice options and pricing model, a great way to buy.

We visited the Southport store to purchase a new sofa . With so many different styles and options we were so grateful for the help, advice and assistance from Graeme Beresford. He was particularly patient and answered all of our questions and therefore enabled us to make our purchase.

Hi Mike Williams was very helpful when purchasing my new sofa. He was pleasant and I felt relaxed and not pressurised in the least. Thank you Stokers.

We had a great experience at Stokers. As soon as we walked in, Scott Dupree was happy to help. He spent a lot of time talking us through our options and advising us with colours etc. Would highly recommend!

I visited Stokers, Chester yesterday in search of a new mattress. They have numerous ones which was good but quite daunting. However, I was attended to by Steve Hartwell who was extremely pleasant and welcoming ....and not pushy! He showed me a few mattresses which were appropriate and provided experienced advice which led me to ordering one that afternoon. Thank you Steve for helping me. I hope the process which now follows will be as good as you were.

Recently ordered furniture from Chester store, Andy was so helpful with no high pressure sales technique

I found an image of a discontinued sideboard online that I loved and set myself the task of finding it. Emailed a few known stockists and Graeme Beresford responded from Stokers to say they had one on display in their store 😃.
Graeme was fantastic to deal with. Responded to many messages and sent me the measurements and many images and checked the item for me as I wasn’t able to view in person (being 3hrs/130m+ away).
He was able to offer me this at a price I was very happy with and also arranged free delivery!!
Absolutely fantastic service.
Thank you Graeme for all your help. 😊
Looking forward to delivery day.

Went to stokers to buy a bed and mattress for my first home, Lizzy was extremely helpful and very knowledgeable in helping me find the bed and mattress that was right for me and a great price too! Couldn’t recommend them more!!!

Tracy in the Ormskirk branch was brilliant. Great advice, very knowledgeable and gave us some very helpful suggestions to consider when making some of our decisions. Excellent.

Excellent customer service - Mark Cain sales person very knowledgeable and friendly

Walked in the shop and was so happy not to have a sales assistant pounce on me like i had in other stores. When one came over he was very polite i told him what i was looking for and he could not have been more helpful it could not have gone any better Mark Cain was the assistant he gave me so much help then allowed me to browse for a bit without pressure then when i decided to order my sofa he was so helpful and professional. I am really looking forward to getting my suit and could not recommend this company enough other furniture company's should take note if their staff were like Mark they make more sales!!

I rang the store to ask about a floor lamp I’d seen earlier on Friday and was told I’d have to come into the store and order it and it would take 6 weeks to arrive 😳so I travelled back to the store on Monday thinking how unhelpful the sales man had been but I’d really wanted the£299 lamp….I was approached by a really kind salesman Steve Wood who was so helpful and told me I could take the lamp that was on display. I really appreciated all his help plus he carried the lamp out to my car for me….Excellent service 👏🏻👏🏻👏🏻

We ordered a Hypnos mattress with the help of Nathan, who was really helpful. It was delivered two weeks earlier than expected this morning by Nick and Adam who carried it up to our loft conversion and set it in place for us. Perfect service all around!

We were served by Scott Dupree, he was extremely patient when we couldn’t decide on a colour! He explained every thing to us about delivery and timescales. The furniture is of a very high standard in the store with an amazing amount of choice.

Scott Dupree was the salesperson who discreetly helped us to choose a three piece suit in the enormous store in Chester. He was very knowledgable and gave us plenty of time to come to a decision and explained everything clearly when completing the sale.