Symonds & Sampson Reviews 

Rude and hugely unhelpful I would not recommend! You really need to improve your customer service and phone manner!

First class service from Symonds & Sampson Sherborne! We feel so fortunate to have had the support of this fabulous team in our sale and next purchase. Not only was everyone we dealt with knowledgeable and reassuring, but they proved wonderfully unflappable when the inevitable hiccups occurred. Sophie has been utterly brilliant - confident, communicative and able to galvanise all parties into action when needed! Highly recommend.

Don’t normaly leave review but the journey from viewing the property to the purchase has give faith in estate agents (I’ve brought a few properties estate agent have always been a nightmare)
So hats of the them
Now for my next adventure with my purchase in Weymouth my happy place

We recently bought and sold using Symonds & Sampson, Sherborne. Sophie was superb throughout the process, pro-actively moving things along and keeping us updated. We had a choice of agents when selling and I am pleased we chose the team at Symonds & Sampson.

From the valuation of my late parents bungalow through to exchange of contracts and ultimately completion, the staff at Symonds and Sampson, Yeovil have always been very friendly but professional and we felt very supported throughout the entire experience at what was a very stressful time. We have sold several properties through Symonds and Sampson in the past and would thoroughly recommend them to anyone buying or selling a property. We never felt pushed into anything or pressurised at all and felt they were fair to both us, the sellers and also our buyers.

Symonds and Sampson Beaminster Office

Caroline, James and the team in Symonds and Sampson Beaminster are absolutely amazing! They took me through the entire process of selling my late mother’s house and held my hand, reassured me and worked incredibly hard in what is a very challenging market to get the sale done! They are an incredibly professional and hard working team and a definite cut above the rest! If you are selling in Beaminster they are the only choice. Highly recommended! Thank you S and S Beaminster you made what was a challenging and emotional process as easy as it could be!

Symonds and Sampson have very good knowledge of the land in question. Morgan provided very sound advice about the marketing, timing and method of sale. Morgan expertly negotiated on my behalf and has kept in regular touch during what has been a long and drawn out process, none of which has anything to do with Morgan or Symonds and Sampson.
My family has used Symonds and Sampson's services for years and always been very pleased with their friendly and supportive approach.

I truly appreciated the excellent service, commitment to the client and sound professional advice in managing and then selling our land.

Symonds and Sampson Axminster team provided a first class service for our purchase. They were friendly, informative and helpful. We would highly recommend them.

The last minute cancellation from the Sherborne Office meant we were unable to cancel booked accommodation and also travel expenses, 260 mile round trip , this is a considerable sum of money. I would be very wary of this outfit.
I am in receipt of your reply. I am not convinced and think that people who live a long distance away should remain wary due to the costs involved.
David Jenkins

We would highly recommend the team in Sturminster Newton to help with future planning permission. James and Andrew took us through the process beautifully, giving us all their knowledge and guidance enabling us to achieve Q planning followed by full planning permission, this would have not been possible without them. Thank you for making it possible to build our dream forever home.

I recently bought an apartment on Poundbury through this firm of estate agents.
At all times Peter Grout Smith and his team kept me fully up to date and any problems were quickly and efficiently sorted.
I had previously failed to complete on 3 other potential homes but having someone like Peter who knows the Poundbury market so well I can thoroughly recommend their services, knowledge and skills.
Thank you so much for your expertise and kindness throughout.

Steve and Isobella from the Bridport office have been an incredible duo, leading to the successful sale of my property in challenging market conditions. I received regular updates throughout the marketing and conveyancing process and nothing was too much trouble for them. Isobella in particular went above and beyond once the sale was agreed, to make sure administrative issues were dealt with in my absence, due to being remote from the property.

Firstly, I have to say, Symonds & Sampson didn't sell our property, (long story), BUT Daniel was amazing. His help and advice was far superior to the help and advice we received off Callum from Goadsbys estate agents, who were selling our property. Callum did more to help our buyers than he did to help us. After the first viewing, Goadsbys advice was to drop the price of our property.
Throughout the whole process of selling our property, I had to chase Callum for updates. When I rang to speak with him, I was told 'he's currently out, but will call you back once he's back in the office.
We got to the stage where we went to Symonds and Sampson and asked them to sell for us.
Once they had our property on their books, Goadsbys rang to say they had a buyer.
We were messed about constantly by Goadsbys.
We went to Daniel for advice several times, he was brilliant. He helped us far more than Callum. I can't thank Daniel enough for helping us through what was a very long and arduous time.
Bear in mind, Symonds and Sampson were NOT our estate agents.

Great communication, very pleasant staff who listened and worked with us to achieve a result. They worked very hard for us. Would recommend!

I recently had the pleasure of working with Nicky from Symonds & Sampson when searching for a new place to rent, and I must say, it made the whole moving process a fair bit easier than I’d bargained for. From the off, Nicky was quick off the mark, introducing me to properties that matched my letting requirements.

What stood out was how influential she was in the decision process, but never pushy—she gave me proper space and time to think it over, ensuring I was choosing the right place for myself and my family.

The wider Symonds & Sampson team were solid too. Communication with the rest of the team was friendly and mostly smooth. The handover of keys and paperwork was handled efficiently.

I did notice, now and then, that with the team juggling a heavy workload and the odd bit of job-sharing, some details slipped through the net. That said, the overall experience was still very positive and left me feeling confident about using Symonds & Sampson again when the need arises.

All in all, if you’re looking for someone who will look after your interests, keep things friendly and straightforward, I’d recommend Nicky and her team. Top job, cheers!

The staff at Symonds & Sampson Ilminster were consistently outstanding: efficient, supportive, light hearted and endlessly reassuring. I have moved house multiple times over a long life but these guys outshone any previous estate agents. To summarise in 2 words: they cared. I would make a special mention of first and foremost Jonathon and also Georgie and Julie.

Matt and the team were supportive from the very beginning of the process, when we didnt purchase the house we were hoping to buy they were kind and compassionate. We never felt like there were any showy sales pitches, just genuine care and consideration.

We sold with S&S quickly and they always felt invested in the process for us. We found the home we wanted to buy and Matt was exceptionally proactive in chasing the chain which helped relive (some!) stress. We cant thank you all enough Beaminster Symonds and Sampson! I would, and have been recommending you whenever anyone mentions moving. Thanks, Ad and Cat Thorneycroft

If you are looking to sell your property in Dorset, choosing Symonds and Sampson would be the best decision. We sold our property with Symonds and Sampson last year and want to say a big thank you to Caroline, her team and especially Matt at the Beaminster Office for all he did to ensure a swift sale that achieved what we wanted in all respects. Thank you!

It is well known that buying a house is up there as one of the three most stressful things you can do in life. Part of the stress is caused by many Estate Agents not seeming to realise that while they are selling a house, we are buying a home. As part of the buying process, it has been a very real pleasure to experience the helpful, knowledgeable, and understanding staff at S & S Yeovil. It was easy to arrange the viewing, which was conducted by Mrs. V. C, who was pleasant, friendly, and very helpful. We didn't feel rushed and had time to 'feel the property put ot's arms round us'. Other contacts with the Branch have produced the same helpful approach.