Symonds & Sampson Reviews 

It is well known that buying a house is up there as one of the three most stressful things you can do in life. Part of the stress is caused by many Estate Agents not seeming to realise that while they are selling a house, we are buying a home. As part of the buying process, it has been a very real pleasure to experience the helpful, knowledgeable, and understanding staff at S & S Yeovil. It was easy to arrange the viewing, which was conducted by Mrs. V. C, who was pleasant, friendly, and very helpful. We didn't feel rushed and had time to 'feel the property put ot's arms round us'. Other contacts with the Branch have produced the same helpful approach.

We were selling a listed thatch cottage which is quite niche and would not appeal to everyone. However Caroline’s team managed to find us a buyer and held our hands through the process to completion. I would happily recommend them if you’re looking to sell your house.

We dealt with the residential sales team when buying a cottage in Beer. Their local branch was in Axminster. They were excellent, very friendly helpful and professional. If we ever sell we would ask them to handle the sale
Liz and Tony

Great professional service by all at the bridport office.

Efficient, professional and friendly experience when selling our bungalow. Ryan at the Blandford Forum office kept us up to date with regular communication. The whole process from initial marketing through viewings and on to sale was speedy and the hiccups which did occur were dealt with swiftly and effectively.
Highly recommend this estate agent.

Good professional service from a very nice team of girls in the Lettings Dept. A comprehensive service with experience and knowledgeable staff, I thoroughly recommend Symonds & Sampson for your Let.

As first time landlords we were hopeful for a smooth and quick turnaround on letting our new property and what a service we got! Rosie from the Poundbury office was absolutely brilliant! Her communication was second to none, and the whole process was seamless….so seamless in fact that the new tenants moved in three weeks to the day after it was first marketed! You couldn’t ask for better service than that. Thank you so much Rosie.

Excellent service from start to finish dealing with our purchase of a property. Agents were courteous, informative and respectful throughout. Would recommend to anyone without hesitation.

My first time buying at an auction, the team at Symonds and Sampson are excellent, put me at ease and gave me all the information I needed. Always available and with me every step of the way. From hammer to completion in a week! what service. A special mention to Shula !

Brilliant and friendly communication throughout the whole process. Nothing was ever too much trouble. Prompt action when faced with small issues. Special mention for Levi and Cathryn, your hard work was very much appreciated!

Shula and Mark were very professional throughout! Communication was excellent and the end result was a sale - highly recommended!

My partner and I recently bought our very first property at auction with Symonds & Sampson on the 16th of May, and the whole experience was genuinely brilliant. As first-time buyers, the process felt quite overwhelming at times, but the team went above and beyond to support us.

We only viewed the property two weeks before the auction and completely fell in love with it. From that moment on, Shula was absolutely incredible – always friendly, quick to respond to all our calls and emails, and genuinely lovely to speak with. She was so helpful, calm, and reassuring, which made all the difference during what could have been a very stressful couple of weeks.

We also want to say a big thank you to Ann, who showed us the property a couple of times. She was so patient and warm, always up for a friendly chat and made us feel completely at ease.

Auction day was nerve-wracking, but every single member of the Symonds & Sampson team we met was polite, supportive, and kind. They helped make a daunting process feel exciting and positive.

We’re so grateful to the whole team and would absolutely recommend Symonds & Sampson to anyone – especially fellow first-time buyers. Thank you again!

The quality of the communications between the Poundbury office and us. They kept us updated and answered any questions quickly. We were also able to revisit the property we were buying for measuring etc more than once. All round a friendly and professional experience.

Symonds & Sampson were extremely helpful the whole way through my property purchase process. The staff members were extremely efficient and so helpful at all times. Can't thank you enough. R.Gower.

Symonds and Sampson (Sturminster Newton office) dealt with the sale of my mum's house which completed at end of March 2025. Mum is in her 90's and staff accompanying the many viewings were lovely with her. We were always given feedback from prospective buyers and kept up to date. Very professional service from all staff but Shula in particular deserves a mention. We sold through the auction process which was completely unfamiliar to us but Shula walked us through each step and made it all very straightforward. She was always responsive to emails and phonecalls and was a pleasure to deal with. Would definitely recommend Symonds and Sampson.

Great service from James at the Beaminster office with our purchase in Beaminster. Buying as an attorney for a family member meant lots of viewings and visits. Nothing was too much trouble and the transaction went smoothly. Highly recommend James and team, and would not hesitate to use them again.

I sold my parents property through Symonds & Sampson. James and the team were very professional and proactive with exemplary communication throughout the transaction. Thank you for your support and the lovely welcome when I walked through your office door. I would not hesitate to recommend and use you again.

A big thank you to Amanda, Bridget and all the team at Symonds and Sampson, Axminster branch for all their help in the sale of my late parents’ property in Axminster.
Their warmth, kindness and good humour were always apparent alongside their utmost professionalism throughout the whole process making it a seamless experience.
I would therefore not hesitate to recommend their services.

Phil Pearce.

Daniel Magee at the Bridport office of Symonds and Sampson has dealt with the sale of my father’s cottage.
From start to finish we have had excellent attention.. regular updates of progress with prospective buyers and their comments.. Nothing was too much trouble.
Easy to contact and always returned phone calls. Very professional service all round. Most important a sense of humour!

One of the easiest but strangest transactions for Matt from the Beaminster office. We were away in France for a month when the house we'd been watching came back on the market. One phone call and a FaceTime viewing later and our offer was accepted. Matt was excellent throughout. Kept the process bubbling along and was communicative throughout. If only he was the agent trying to sell my current home but its at least 150 miles out of his area.