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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Mark and his team were very professional and made sure the work was completed to a very high standard for Symphony. We would also like to thank Vicky for being very efficient and making the process... Toon meer

Beoordeeld met 5 van de 5 sterren

The fitter who replaced my doors and re-aligned other doors was friendly, helpful and very experienced. He went above and beyond what was expexted and all the work was completed in a timely manner.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Engineer was very patient and gave attention to my concerns about the fitted strip lighting being damaged. He completed the job without any worries and even gave me a good tip on how to clean the meta... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a symphony kitchen fitted into our new build home from Stonebridge, unfortunately there were areas of the kitchen that weren’t installed correctly and in plumb. During major remedials that Ston... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Keukenwinkel

Informatie afkomstig van verschillende externe bronnen

Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 91% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent work and support provided

Mark and his team were very professional and made sure the work was completed to a very high standard for Symphony.
We would also like to thank Vicky for being very efficient and making the process of scheduling the work timely and meeting our needs.
Could not thank Mark enough for his help, advice and for the standard of work provided. Very pleased with our now completed Symphony kitchen.

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Fitting

Engaging, efficient and friendly. My issue was resolved with knowledges and expediently

22 april 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Lee
Thank you very much for your 5 star review, its wonderful to hear that the fitter did a great job. We'll pass your compliments onto the team.
Kind Regards
Emma

Beoordeeld met 5 van de 5 sterren

Replacement of Kitchen Doors

The fitter who replaced my doors and re-aligned other doors was friendly, helpful and very experienced.
He went above and beyond what was expexted and all the work was completed in a timely manner.

23 april 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Michael,

Thank you for your 5 star review. So we can pass on your compliments to the correct technician, would you kindly email the below details to reviews@symphony-group.co.uk:

- House builder
- Site name
- Plot number

Kind Regards,
Alice

Beoordeeld met 5 van de 5 sterren

Job number-383473

Job number-383473

Jon came to replace a unit and was the most pleasant and cheerful man. He fitted the unit quickly and efficiently and even put a screw into another unit for me which had come loose . Am very pleased with the work and the service .
Thank you

21 april 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Janet,

Thank you for your lovely review. We're glad to hear that Jon provided such great service. We'll pass on your compliments to him.

Kind Regards,
Alice

Beoordeeld met 5 van de 5 sterren

Morley and Scott were amazing

Morley and Scott were amazing. Professional and friendly. A great job done, super happy with the work done. Highly recommend for quality workmanship.

20 april 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Karen,
Thank you for your 5 Star Review. Its great to hear that Morley and Scott did an amazing job and that your very happy with the work they did. We will pass your feedback onto them.
Many Thanks
Emma

Beoordeeld met 5 van de 5 sterren

Alignment.

Michael Sutton was a pleasant competent worker. Worked well respecting belongings, fixtures and fittings.

16 april 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Lesley,

Thank you for your lovely feedback. That's great to hear that Michael was competent and respectful when completing the work at your property. We'll pass on your compliments to him.

Kind Regards,
Alice

Beoordeeld met 5 van de 5 sterren

Engineer was very patient and gave…

Engineer was very patient and gave attention to my concerns about the fitted strip lighting being damaged. He completed the job without any worries and even gave me a good tip on how to clean the metal splashback.

16 april 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Diana
Thank you very much for your 5 star review, its wonderful to hear that the fitter did a great job. We'll pass your compliments onto him.

Many Thanks
Emma

Beoordeeld met 5 van de 5 sterren

Chris was very good

Chris was very good, professional and didn't stop grafting from the moment he entered to the moment he left the job. He talked me through what he needed to do and cracked on. Very polite and very helpful. Cheers Chris

15 april 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Arran,

Thank you for your review, it's great to hear that Chris worked hard and was professional. We'll pass on your feedback to him.

Kind Regards,
Alice

Beoordeeld met 1 van de 5 sterren

Bought a new build property and had…

Bought a new build property and had the kitchen worktop replaced as it was chipped, then the 2nd work top had sand paper scratches all over it. They said they would buff it as good will, but if they damaged it or anything went wrong as they were buffing the worktop this was on us and they would not take any responsibility. Then the joint has tuned yellow where they have replaced the old work top and said we have damaged it

1 september 2025
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Samantha,
Thank you for your review, to enable us to look into this for you please would you email the following to reviews@symphony-group.co.uk.

The name of your house builder
The name of your development
Your plot number
Your full address
Your telephone number
Include an image of the worktop area.

Kind regards,
Russell

Beoordeeld met 5 van de 5 sterren

Chris ans Serge did a fantastic job…

Chris ans Serge did a fantastic job coming back to fix an issue from our new build home. Lovely lads and they were done in a couple of hours. You would also never knew they had been. Cleaned up after them selves ! Brilliant interaction

13 april 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Daniel,
Thank you for your 5 star review, its great to hear that Chris and Serge did a brilliant job. We'll pass your compliments onto them.

Kind Regards
Emma

Beoordeeld met 5 van de 5 sterren

Michael Sutton was very helpful and…

Michael Sutton was very helpful and efficient. Brilliant job. Thanks.

13 april 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Angela,
Thank you for your 5 star review, its great to hear that Michael did a brilliant job. We'll pass your feedback onto him.
Kind Regards
Emma

Beoordeeld met 5 van de 5 sterren

Ashley Wilson replaced a faulty kitchen…

Ashley Wilson replaced a faulty kitchen top, fantastic job done, first class cutting and joints, sink square, hob square as it should have been in the first place, very polite, friendly and professional.

10 april 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Mark,
That's brilliant to hear that Ashley did such a fantastic job in your kitchen. We'll pass on your feedback!
Kind Regards,
Alice

Beoordeeld met 5 van de 5 sterren

Mike Sutton was extremely professional

Mike Sutton was extremely professional, respectful and efficient. First rate tradesman!

7 april 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Shirley,
Thank you for your lovely feedback, we'll pass it on. That's great to hear that Mick was professional and efficient.
Kind Regards,
Alice

Beoordeeld met 5 van de 5 sterren

We had a symphony kitchen fitted into…

We had a symphony kitchen fitted into our new build home from Stonebridge, unfortunately there were areas of the kitchen that weren’t installed correctly and in plumb. During major remedials that Stonebridge carried out - symphony removed the kitchen and refitted. John Baker was the lead installer and he understood our concerns and worked hard (and late) to rectify them. I have to say out of all of the contractors that have been employed by Stonebridge, Symphony were the ones to keep us updated at all times.

13 maart 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Elissa,
That's great to hear that John worked hard and rectified any outstanding issues. We'll pass on your feedback and give him your compliments.
Kind Regards,
Alice

Beoordeeld met 5 van de 5 sterren

Michael S was great!

Michael Sutton came to help with a couple of snagging problems in our house. Friendly, kind and got the job done quick. Even went above and beyond to help with something else I was unsure about. Would recommend

9 april 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Ei
Thank you for your 5 star review, its great to hear that you feel Michael went above and beyond to help you. We'll pass your compliments onto him.
Kind Regards
Emma

Beoordeeld met 5 van de 5 sterren

Great service

Great service, friendly and efficient

1 april 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Olivia
Thank you very much for your 5 star review, please would you email reviews@symphony-group.co.uk to let us know your House Builder, Development and Plot number and we will pass your compliments onto the technician.

Many Thanks
Emma

Beoordeeld met 5 van de 5 sterren

Michael Sutton was fab!!

Michael Sutton was great! He was knowledge and friendly, helping with issues in our kitchen. He was great with us when we asked lots of questions, and he helped fix an issue we didn’t know we had!

2 april 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Bobby,
Thank you for your 5 star review, its brilliant to hear that Michael has done a great job and was able to answer your questions. We'll pass on your compliments.
Kind regards,
Emma

Beoordeeld met 5 van de 5 sterren

Great work by Jon Pritchard…

Jon Pritchard attended our house today to look at and even up our worktop. He was very polite, clean and tidy and did a really professional job. So pleased with what he did. The worktop looks so much better now. Thank you so much 😊

30 maart 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Jodie,
Thank you for your 5 star review, its great to hear that you're so pleased with the work that Jon did. We'll happily pass on your thanks to him.
Kind regards,
Emma

Beoordeeld met 5 van de 5 sterren

Symphony reacted quickly to my request…

Symphony reacted quickly to my request and posted the parts needed very quickly. I cannot fault the customer services department, very polite and professional.

26 maart 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Stephen,
Thank you very much for the 5 star review, its brilliant to hear we were able to help you on this request, we'll pass your compliments onto the team.
Kind regards,
Russell

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