Tasca Parts Reviews 

Scam artist! No communication! Call their 1st number changed to new number,they don’t answer they direct you to online chat. All inquiries and requests or questions ignored with no response. After suspension of they’re not on the up and up read the cancellation policy . They charge 25% on cancellation.they say if any part of your order is a special order the fee will be charged. On a simple tail light order they send confirmation of order saying some parts of my order has to be special ordered (it’s one assembly) nothing special.after a confirmation email of the order no response to inquiries. After reading majority negative reviews same story. I think the main income of this place is collecting cancellation fees from unsuspecting frustrated not customers,but victims

Expect most of your order to be out of stock or "require a special order," then you will get radio silence for weeks since they have no customer service at all. Finally, when you attempt to cancel, they will not respond and still ship you something weeks late so they can deny a credit card dispute. Total scam.

I ordered parts on 9/27 from their website (that gave the impression was all in stock), and Tasca took my money immediately. After a week of no tracking, I first reached out. Well, they dont take phone calls. Their online chat help is just an email bot. Their facebook support is just a bot. I called tasca dealerships trying to get answers, no help. They finally responded after I tried 7 different way to get a response, and they finally responded on 10/7 that there were 3 parts on backorder and they were waiting for them to come in. Once they do make it in, they would ship 48-72 hours.
Well, ok.. whaddya gonna do, you know? But on 10/11, I asked if they had perhaps an ETA on those parts. I had to follow up again on 10/17, to which they responded that the missing parts showed up on 10/7, and please allow 48-72 hours to get the parts shipped. My math shows that if the parts showed up 10/7, they should have shipped out 11th or 12th. But, whatever..
Today, 10/26, I have reached out 4 more times trying to find out where my shipment is, and have had no response.

Will never, ever do business with these people again. I recommend staying far away from them, their customer service is horrible and i'm sure my shipment of 2,000 dollars in body parts will be all messed up

Ordered parts on 25th September 2022, website shows parts are in stock. My credit card was charged then a few days later i was told some parts require special order. I'm like fine, I'm not in a hurry. Its been a month now, still no update and no ETA on when the part will be shipped out. If you don't have the parts, just refund me!

Update 1: Parts were finally sent out, I'll see if everything checks out and update again. Better late than never.

Final update: Parts arrived safely after one month plus. It’s fine with me as some items were back ordered.

I've ordered parts for my transmission and in an e-mail Tasca stated it would take approx. 3-5 days for my parts to arrive at their warehouse. After 15 days I asked them if they know when the parts will arrive - no answer. A few days later I asked them what the current status of my order is - no answer. Another week or so later I finally got an e-mail that the parts have shipped, but to this day I have not gotten a response from Tasca, not even an apology for not responding.
tl;dr no response from their customer service, I'll consider buying somewhere else next time

Order had not shipped 7 days after I placed the order. I used their online portal to send a message asking them to cancel the order. After no response 24 hours later, I contacted them again via the portal, and also emailed them. As before, no response. Three days later, I received a shipment notification. I emailed them again telling them to recall the package and issue a refund.

The following week, I received the package, and emailed them once more to tell them I would be disputing the charge and requesting a chargeback through my credit card company. Again, no response. I have now started the dispute process with my credit card company.

Expected way better performance than this. Charged my Credit Card the day I placed the order but here it is 2 weeks later and no parts shipped. Communications with Tasca Customer Support have provided false information.

Absolutely awful company. Stay away. Zero customer service. They take your money and you will never hear from them again. STAY AWAY!

This place sucks . Tried to cancell my order after looking at shipping charges 5 min after placing order. You cant talk to anyone there and their live chat and email is a joke. Do not Use Them!!!!!
The Ford dealer here in Tucson was cheaper and in stock I found out. I will give them a bad review amytime its available to do so!
They should be investigated!

Customer service terrible, never replies and not giving my money back, been 2 month now, no order no money no reply. just wow, stay away people!!!!

This sight is a scam. Charged my card then 6 days later saying that the part wouldn’t work. I asked for a refund and still have not received it. The part never even shipped, so I’m out a couple hundred dollars and a wasted week.

I ordered 2 parts for my 2017 Volvo XC60. I’d had good experiences in the past with Tascaparts.com. Their website indicated both parts were in stock and ready to ship. About a week later, on 9/2/22, I got an email saying one had to be ordered and both would ship when they had it, but no date was indicated. After a week, I emailed asking for an estimated time, and received no reply to that. I got an email yesterday, 9/15/23, that my parts were shipping. So my parts will get to me 2-3 weeks later than expected. I will likely not order from them again due to them saying they had parts in stock when they did not, and the fact they didn’t respond to my concerns. At this point, I’m considering sending the parts back for a full refund even though I need them, and I may pay more elsewhere.

I’ve ordered from them before and always had a good experience. This last time I ordered, I got an email saying they didn’t have the part but they ordered it and it should be in shortly. 2 weeks later, I finally get the part, and it has an expiration date that is over 2 years old. Can’t contact anyone by phone so I had to do their stupid live chat crap. It took over an hour just to get a refund. They originally wanted me to pay shipping to return it to them, after I already paid $10 to ship a new rear view mirror button. I will NEVER shop with them again. Total waste of time and money.

I made a order 1795916. I ordered 48 pcs parts for more than 6000$. I made mistake in shipping address and write to support about that. Next day support told me, that not all parts available and told that they cant change shipping address and proposed me cancel the order. Ok, I asked to cancel the order. They wrote me, that i need wait 1-7 business day for money refund. So, now had passed more than two weeks and my 6000$ not come back. They not answer me in live chat, not answer on email. They don't answer the phone. That SCAM? Refund me my money! I will write to BBB about this situation. And contact my bank for chargeback!

Company refound me my money to PayPal account, because they have some problem with refund all money to my bank card. BUT!!!!!!!!!!!!!?????, they took me fee from PayPal transfer immediate 400$ and again not respond from my email request. They didn't say me about i need pay PayPal fee!!! This not my fall, thats parts did not available in this SCAM store. I wrote message to BBB, and they respond me that this company not respond for BBB request also. So, good, that i have lawyer in United State. I think this company not be must work, because this is SCAM. i will update my review later, when i receive respond from my lawyer.

Initial impression was great prices and service. It was all downhill from there. I ordered a set of flywheel and clutch bolts with 2 day FedEx shipping. I was pretty annoyed to see they wanted 29.00 for shipping which is way more than the actual shipping cost on such a small package but I needed the parts asap. It wasn't until a day after that I received an email telling me the parts had to be special ordered and it would take an additional 3-5 days. The email also claimed I could contact them for a refund. I attempted to use live chat numerous times but kept getting pushed to email. I sent numerous emails also which were never answered. I finally received a text and email many days later and simply stating my order was shipped. In the end my need it asap 2 day order took exactly 2 weeks to show up and they had the nerve to still charge me 29 bucks for 2 day delivery.
Don't be fooled by the low prices, buy somewhere else if you want customer service and decent shipping time/price.

This is the biggest joke of a website. They are a scam do not order parts from here

Bought parts that came with a two year warranty. After 18 months the product failed. Tried contacting the company to collect on the warranty, the phone number was changed. Called the number on the answering machine, and they said they were busy with other customers (probably defrauding others)
The voice mail said send an email, which I did twice.
No one has ever gotten back to me. Tried the chat, and nothing. Final contacted one of their dealership parts department, and they said I would have to claim it through my local dealership. That was a joke, I didn't buy it from them. Recommend flooding their corp office with phone calls, or better yet everyone needs to contact the BBB and filing a report. This company is a joke! Buy from reputable company's.

Just received my order a glove box light assy.for my SRX..perfect..Thanks so much Guys!

Horrible customer service I buy a Fog light cover and they send me the wrong one try to contact customer service but didn’t answer and try to send them emails but they just don’t give a **** DONT BUY ANYTHING FROM THEM.

Worst company I have ever done business with. Stay away