Tasca Parts Reviews 

This is the worst company I have ever dealt with in my life. DO NOT USE THEM!! I ordered a product on July 21st, and after 5-6 emails, I have to get a response. This company WILL not return your emails and or ship your product. When I try to track my product on their website, it say it doesn't exist. Product #1650583 Bret

The worst can happen with you is Tasca Parts!!

I received the email listed below on July 14th stating that my order could not be filled and that my refund would be issued within 24 hours. Fast forward to August 5th and a couple of unanswered emails. Still no refund, still no response. I was waiting for the refund to purchase the part from someone else. Not sure it is ever coming. Guess I will have to dispute charge with Visa.

Email Received: July 14, 2021

Dear Erick:
Thank you for placing your order with Tasca Parts!

While reviewing your order (Order 1646699) for processing I've discovered an issue. Part #BB5Z-7855100-AA is currently on national backorder with the automotive manufacturer and has no estimated date of resupply. We do not currently have this item in stock at our warehouse and are unable to acquire it at this time. Unfortunately, despite our best efforts, sometimes the demand for certain parts and accessories exceeds manufacturers’ current supplies. I apologize for the inconvenience.

To prevent any further inconvenience, I have canceled your order and will be issuing your refund within the next 24 hours.

Hopefully, we can better serve your OEM parts needs in the future!

Thank you for your business!

Kind Regards,
Ramya Shanmugam

***Update*** I did receive my part, although late and with little to no communication from tasca. So I'll raise it from 1-2 stars. I'm currently in the process of a return. We'll see how that goes. If it goes well, I'll raise them from 2 stars to 3 or 4.***End of update*** I wish I had read these reviews prior to placing my order. I ordered a part for my van, originally expecting to receive it by July 29th. That apparently changed to a "special order" and I have not received any further communication. I have emailed and received no response for 5 days, where most places respond within 24-48 hours, at most. No phone number available for customer service. I'm sitting here trying to feed 7 kids and paying $800 for a part needed on my vehicle, that I can't even get an answer about where it's at, how long it will be, or can I get my money back and go somewhere else. The dealership was slightly more expensive, but could've had it to me over a week ago. This sucks! Then I go to search my order online and it tells me that it doesn't exist. Order #1651432 for Cory D.

The worst company to go through i had emailed them multiple times never got a response until today 3 weeks later I was Guaranteed that I would Receive my part on a certain day and time it never arrived I never received a tracking number for it I would not recommend going through them at all

I ordered 1 small ford part that was not on backorder.
Took 16 days to get tracking number email.
Still haven't received part. Local ford dealer told me 2 days at most. Will not make this mistake again. I'M Tired of the COVID/STAFFING/SHIPPING EXCUSE'S. Stop taking new orders until you can catch up with your past orders. Steve in NH

I wish I had read these reviews before ordering. You can not get a response from this company at all! They sent the wrong part and I tried for a month to contact then to return for the correct part. No luck at all. I returned the part with a note to refund the card I used and they still have not. It has been almost a month since it was returned. Now I’m out almost $150! I hope someone from Tasca will see this and do the right thing and issue my refund!

Updated with order number: 1611969

SCAMMERS! Do not use this website! Placed an order on April 29th and it never shipped because it needed "special processing." After numerous emails to them, there was no response. About two months after my order, I contacted PayPal and they finally refunded once PayPal got involved. Most companies do not charge until the order ships, but they charged my card before it shipped, knowing it would never ship. I doubt they even have anything they sell on their site. They do not respond to messages unless you report them to PayPal for fraud!

Don’t waste your time with this company. This company basically lies about product they have in stock or that they can acquire. I’ve been waiting two weeks for a simple order of license plate frames and I’m 30 miles from Cranston RI, where these guys are located. I wish I had read all these similar reviews that the exact same scenario was occurring to me. They should be ashamed of promoting themselves as a family start up business. I’m sure someone is turning in their grave.

I placed my order in April. Originally I was told that some of the parts he’d to be ordered to fill my order. Tasca stopped providing status reports at the end of May. It will no longer respond to emails. Do not order from this company!!!

ordered a much needed part on 5-23-21 and have not yet received a routing number. I have chat with management but no success. I wish I had done more research on this company. The customer service is humiliating. No money back and no Part. I am going to dispute the charge with my credit card company and take my money back. Chat with Company:
Jeff

12:21
Good afternoon Roberto how may I help you?
12:06
I need to know the status of my order #******* made on 5-23-21. I have made orders from China and have received them faster than this order.
you all have not even shipped it!
12:07
I need your management to get involved.
Jeff

12:23
Give me one moment to check on your order and we will start there Roberto. Pulling everything up now.
12:09
ok but I would really like your manager to handle this order
Jeff

12:25
No problem let me see if one is available for you
Matt

12:27
roberto how may i assit you?
12:13
I would like to see what you can do about my order?
Matt

12:28
roberto the part had to be ordered in we did email you this information , the part is here now and the team is working on getting this shipped out shortly.
12:13
It has been almost two weeks
Matt

12:28
i understand and the part had to be ordered as we emailed you this on the 25th
12:15
can you overnight it for free for the inconvenience?
Matt

12:30
im sorry but we would have to charge for an expedited shipping method
12:15
yes as a manager you should be able to do that for free
Matt

12:30
there is no inconvenience we state on our site all parts are subject to availability and may require special ordering from the manufacturer.
12:31
i can but i am not going to on this instance as we are wll within the tiemline we stated for you
12:16
your company has taken more then the 4-6 days stated
Matt

12:31
we stated the part would take 4-6 buniess days to arrive in then we would process it for shipping
12:32
this is the tiem frame that happend and the part is scheduled to be shipped out in the next 24 hours
12:19
so I was told that the part would ship no later than this week, but it will not be shipped till monday. you know that your company does not ship on the weekends as stated by another one of your workers
Matt

12:34
we have a team actually coming in over theweekend to work but we do not have a pickup untill monday
12:20
yes i know but i am sure you are fine with that being it is not you waiting for the part
Matt

12:36
roberto our timeline is in line with what we emailed you im sorry but the part had to be ordered in and it arrived in we are working on getting it shipped out asap
i am not going to upgrade the shipping and once we label the item you will receive tracking
12:22
ok thanks for your bad service i will put this conversation on yelp and the BBB
Matt

12:38
roberto have a nice day
12:24
you too

Ordered a part and it took 3 weeks to process the order, I had to reach out to their social media creator to even get an answer.

Once the piece arrived it was not only damaged but missing a key part to it (the trim). Trying to get a refund is impossible and they never answer emails.

Also I had to pay an extra $30 for border taxes.

Worst experience ever. No communication. Just online chat if it works, nope. Take your money after a month they still claim its processing in their system. Total scam online..... never produced the parts! A big hassle to get funds returned back still waiting.......

Hello. Why aren’t you answering to my e-mail?? I still can’t get info on how I can make a core ($500). ORDER #1568809. --

They refuse to answer the phone or respond to emails. An on-line order inquiry indicates they have not shipped. Waited an hour for "Live Chat" to countdown but they were unable to give me any information on my order nor an expected time of delivery. I am screwed. They took the money and ran.

I placed an order on 4/28/2021 ( #1621989)
I've made numerous attempts (4) to try an speak to someone regarding my order. each time they tell me it processing or it's special order. it's now 5/23/2021 still no order. This is very frustrating to say the least. In reading all the other reviews I can clearly see I made a mistake!!!! Tasca is not a very reputable company. Very Disappointing!!!!!!!

Ordered parts over a month ago. Order Details:
Order ID: 1616834
Order Status: In Progress
There has been no recent update and I don’t even know if I will ever receive my parts. Very frustrating to say the least. First time I have ever dealt with such an uncommunicative and unprofessional company.

Ordered a part and it took to long for it to arrive. So I reordered it now I have two of them. Need to return one and get a refund. Thanks.

Great parts inventory. Now shipping is completely lacking. Placed order 4/30 and its 5/11 and still not delivered. Its not like im cross country . Not even midwest. Come on you can do better

Order #1620568
wish I can give zero stars, wish I read reviews before I place my order. no replies to calls, no replies to email. all im getting is auto generated email that my order is in progress. since 25 April same exact email, 4-6 days never ends.
Beware of dealing with this company. There is no customer service this company is not able to be reached. If you call their customer service line you get a recording saying that the customer service is shut down. There are Lots of legitimate companies selling auto parts. Do not buy from these unscrupulous operators, i already claimed my fund through paypal.